Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 04-Mar-2015
Pros: I loved the located and the cleanliness.
Cons: more lighting
Room was clean but more lighting would have been great, need to bring extra task lighting. Remodel installed window too large for space so the window would not close completely and lock, drafty as a result.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 23-Feb-2015
Pros: Clean and looks new. Nice parking garage
Location: Right down the road from the Tacoma Dome! Was perfect!
Great stay and great continental breakfast. The staff is very friendly and accommodating
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ny

nice hotel downtown centrally located

Posted 07-Feb-2015
hotel was very nice and clean. Located within walking distance of several restaurants. Hotel staff was very nice especially the assistant manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Really nice place for your money. Staff is very helpful and went above and beyond to meet my odd requests.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2015
Pros: Brand new, close to downtown.
Location: Plenty of restaurants within walking distance, also waterfront and museums.
Great new hotel, would not hesitate to stay here again.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 05-Jan-2015
Great hotel for family or business. Easy to walk to several places and several good places to eat.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tacoma, Wa.

Posted 23-Dec-2014
Exceeded our expectations. Front desk staff were excellent, very helpful
5 out of 5
Recommended
for Everyone
by A verified traveller

Plesently surprised!!

Posted 03-Dec-2014
I have stayed at many Holiday Inns and this wasthe best one by far. Staff was was very nice everything was clean and the breakfast was above par. The only knock was the heating and air. In the room it was comfortable but there is controlling the heater or air conditioner because it is all one unit. So in the winter months if the room goes above your set temperature it blows told air on you to cool the room which is not fun at 2:30 in the morning. But with that said minor deal when the rest of the experience was great.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boise, ID

Very nice hotel

Posted 03-Dec-2014
The room was great, towels softer than normal and a nice selection of toiletries. I had forgotten a razor and the front desk supplied me with one as well as shaving cream. The pool was fun to swim in though no jacuzzi. The breakfast buffet was marvelous. The only downside was if I had wanted to sleep in, there was a lot of construction noise after 9 a.m.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2014
Clean, new hotel. Easy access. Free parking and breakfast. Staff is very helpful. I'll stay here again!