Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

A disappointment

Posted 11-May-2015
Pros: nice room, comfy bed
Cons: you can't improve your location -- it is an ugly and dangerous part of town. the price was too high for the location.
Location: avoid getting mugged
The hotel is in a strange and a forlorn industrial part of downtown. the view to the street is a wasteland. For the price, i would have expected a much more desirable location. Our first night was terrible because we couldn't sleep. Right outside our window was a group of young people drinking, talking and shouting, revving cars, and general loudness. The police came a few times, but the kids continued on. When we complained, we couldn't get any refund on our room because we booked through expedia and prepaid. The staff did buy us dinner, which was a very nice gesture.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, WA

NKOTB concert.

Posted 08-May-2015
Stayed here while in Tacoma for the New Kids On The Block concert. The walk from the hotel to Tacoma Dome was quick. After the concert (11pm) the neighborhood felt a little sketchy as the hotel is located in the industrial area of Tacoma but we made it back safely with no incident. The room was super clean, the parking was a exclusive to the guests so we felt like our vehicle was safe. The bed was comfortable. I will stay here again when visiting for a concert or otherwise.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Washington state

Clean, Walking distance to tacoma dome

Posted 08-May-2015
Pros: See Pros/Cons above
Cons: Nothing
Location: Walking distance to Tacoma Dome. Easy access to I5.
PROS - Clean Facilities, Friendly Staff, AWESOME Continental Breakfast, Easy To Get To, Large Room, Comfy Beds CONS - We found a dirty sock in the room... Overall - great stay!
2 out of 5
by A verified travellerfrom BC Canada

Disappointment

Posted 05-May-2015
Pros: It's location to the Tacoma Convention Centre.
Cons: The warmth and friendliness of the front desk staff and cleaning of the rooms before 4:00 pm Real cutlery.
Location: Tacoma museum and glass museum were interesting and reasonably priced. Great walking and historical buildings. Great restaurants, friendly people
The location of the hotel to the Tacoma Convention Centre was probably the only redeeming feature. The breakfast room staff were pleasant and friendly but the plastic cutlery was tacky. I've stayed in the Holiday Inn in North Vancouver on many occasions and it's an enjoyable and far less expensive experience in a beautiful facility. Very disappointed in this one.
5 out of 5
Recommended
for Everyone
by A verified traveller

Just A Block Away from Downtown

Posted 10-Apr-2015
Pros: Everything.
Cons: The towels. They're pretty low-grade.
Location: Close to: Tacoma Art Museum, Museum of Glass, Union Station Courthouse, Tinkertopia, U of W Tacoma
The front desk staff is extremely friendly and helpful. The room was comfy and clean. The pool is small, but I was surprised they had one at all. The Business Center is well appointed. The morning breakfast had good selections. It's close enough to downtown to walk. Although it is quite a walk from the convention center. There's quite a bit of parking available. There are a couple of meeting rooms. It's a great place to stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom portland oregon

Great location

Posted 03-Apr-2015
great hotel close to the waterfront and Tacoma dome. Happy to stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2015
Close to the TACOMA DOME. Great for going to a concert or event.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2015
Room was very clean, very good condition and bed was super soft with very soft good quality bed sheets. The bath room was remodeled and excellent standard.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Overnight stay for Tacoma Dome concert

Posted 30-Mar-2015
Pros: The hotel is clean and well maintained. The price was reasonable. The free breakfast was nice too. Free parking too.
Cons: None
Location: This hotel is right in downtown Tacoma. It is close to restaurants, shops, museums, galleries, theaters, and the Tacoma Dome.
We came for a one night stay when we went to a concert at the Tacoma Dome. The Holiday Inn Express looks and feels quite new, or at least newly remodeled. The location provided easy access to the Tacoma Dome. We walked to and from the show (approx 8 blocks), but you can easily take a cab or the street car.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wyoming

Very nice hotel

Posted 29-Mar-2015
Location: Located close to the freeway access, so it was so easy to travel to Seattle. Tacoma Dome very close. Very nice restaurants within walking distance.
The location was great. Downtown Tacoma with easy access to the freeway. Secure parking. The staff was great and very friendly. Our room was very nice and very clean. Wonderful free breakfast. I would recommend this hotel to anyone. Just a few blocks from the Tacoma Dome.