Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Portland

good staff, disappointing stay

Posted 03-Jul-2015
Pros: location, friendly staff, nice pool (although not open for a morning swim)
Welcoming, friendly staff, but not a great mattress, not great soundproofing (crying baby across the hall was all too easy to hear), hard to maintain the temperature in the room so I was throwing covers off then grabbing them all night long. I was also shocked at the lack of sustainable practices for a Northwest hotel - foam plates, no recycling or composting.
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Overall an OK stay but the beds were not good...

Posted 17-Jun-2015
Pros: The lobby was nice, as was the breakfast. The hotel staff was also excellent.
Cons: change the beds!!
Staff and room was excellent overall, but the beds we had were terrible. The mattress was shaped in a V so during the night, my wife and I ended up rolling on to the center of the bed and was very uncomfortable. Pillows were also so soft that it did not properly support our heads.
4 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Clean and Friendly

Posted 08-Jun-2015
Pros: Like that it was clean.
Cons: There is no fan in the bathroom.
Location: The mall is about a 15 minute drive. There is also an Elmer's restaurant about a 3 minute drive away. Although a chain, it's not the standard iHop.
We picked this hotel because it is relatively close to PLU. Check in was smooth and event though we had a little glitch at check in (gave us 1 bed for 3 people), they quickly fixed and all was good. Staff was very nice and always had a smile (seemed genuine). There isn't a lot of places to walk to but everything is a short (5-15 min) drive.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Comfortable hotel

Posted 30-May-2015
Pros: Free parking
Cons: No comment
Location: Major Sears;, Macys;, Pennys; shopping Mall close by
Booked as a convenient stop over Pleasant and helpful reception staff Room was well equipped and well supplied
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

My hotel stay

Posted 04-May-2015
Pros: It was very clean and well-taken care of.
Cons: I did not like the fact that you had to have a room key to use the elevators. More options for breakfast.
Location: There were a lot of places to eat, about five minutes away.
It was very pleasant. Very nice rooms and staff. The breakfast was not very good but overall, a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Neenah, WI

Nice hotel in convenient location.

Posted 28-Apr-2015
Great staff and property. Secure and in convenient location. Only downfall was the small pool but the kids still had fun.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2015
Check in was fast and easy and staff was really friendly. Great comp breakfast!
4 out of 5
Recommended
for Families
by emmanuel from bremerton WA

Get Away Stay

Posted 03-Apr-2015 on Hotels
nice good
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 01-Apr-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, Wa

Staff was friendly and helpful.

Posted 31-Mar-2015
Pros: clean and well planned out.
Cons: dvd player in the room to watch a movie.
Location: The location was central for our needs and the Bass pro shop a block away was wonderful.
Our room was comfortable and clean the staff friendly and happy. the only thing we could have asked for was a dvd player in the room to watch an movie. Will definently do this again.