Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

One Night for a athletic event.

Posted 29-Nov-2014
Cons: sticky spot, more seating for breakfast.
Location: Lots to do and places to eat. Tacoma's streets are a little confusing: thankful for phone directions!
The staff was great, breakfast was good, parking was terrific for us, elevators worked, and we had a quiet room. There was a sticky spot on the carpet.
4 out of 5
Recommended
for Everyone
by A verified traveller

Was very close to shopping and the Tacoma dome

Posted 23-Nov-2014
we were to the Tacoma dome in less than 10 minutes for a concert and unlike the hotels right by the dome you get free parking and internet and free breakfast. only complaint was there were no movies available in the room only regular tv channels. otherwise great stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tacoma/Lakewood

Posted 17-Nov-2014
Pros: Friendly staff. Clean rooms. Excellent breakfast.
Cons: Limited workout space, but glad there was one.
Location: Dining was near. Shopping a couple of miles up the road.
Stayed during a state volleyball event. Great location.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, OR

We plan to return!

Posted 30-Oct-2014
Pros: The cleanliness and fresh smell. Expansive feel.
Cons: Definitely need to do something about the wifi in our room. It worked in the lobby and down the hall, but only a few seconds in our room.
Location: The location was perfect for us. It's right next to the freeway (but quiet) and there are a number of restaurants nearby.
Easy check-in. Room was very clean, modern, roomy, and attractive. Plenty of extra towels. TV worked just fine and was a newer model. Bed was extremely comfortable and had high quality linens. Even though the hotel parking lot was mostly full, our room was wonderfully quiet. Breakfast included an unusually large selection of food - several choices of cold cereals, oatmeal with several toppings, breads, doughnuts, boiled eggs, omelets, french toast, make-your-own waffles, etc. - and it was tasty and the right temperature. The lobby/eating area was comfortable and attractive with a high ceiling, lots of windows, and a choice of seating. The hotel and our room smelled pleasant - fresh and clean. An added plus is that shortly after we checked in someone called our room to ask if everything was OK. Since we were having difficulties getting on the internet from our room (#222) it was the perfect moment to get help. Very impressive overall and we do plan to return soon!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver bc

Clean, fresh, Great pool

Posted 19-Sep-2014
Went down for a concert, 10 min drive away from tacoma dome. Clean fresh rooms, great staff, pool and hot tub were great, nice breakfast included. Perfect for what we needed
5 out of 5
Recommended
for Families
by Angelafrom Poulsbo, WA

One of the BEST hotel stays

Posted 19-Sep-2014 on Hotels.com
The Hampton Inn & Suites in Tacoma, WA was by far in my top 10 hotel stays in my life! My daughter and I stayed there to attend the Katy Perry concert and upon arrival, the staff was warm and welcoming, engaged in a conversation with my daughter about the concert, and when entering our room, I instantly noticed the cleanliness and top of the line bathroom and toiletries that were there for our use. We used the pool before we got "dolled up" for the concert, and again, absolutely 5 star in cleanliness! After dressing and heading down to the lobby to hail our cab, the staff at the front desk stopped what they were doing and went and got their cameras to take a picture of my daughter who had went to the max with her concert attire. The next morning we had a FABULOUS breakfast, not your average continental, waffles, omelettes, sausage, every type of pastry you can think of, an oatmeal bar, juice, cocoa and coffee...i will most definately be staying at this hotel the next time we stay in Tacoma! Many thanks to the staff at the Hampton Inn and Suites!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Nice, clean and friendly

Posted 16-Sep-2014
Had a nice stay at this hotel. Free hot breakfast was delicious. My 7 year old was disappointed that we couldn't use the pool. The lady at reception said the card reader was broken and no one could get in. It was unfortunate as I chose to stay at this more expensive hotel because of the pool. It was a Sunday and they couldn't get someone out right away to fix the lock but still a disappointment. If I'm ever back in the area, I would stay here again as everything else was really nice.
4 out of 5
Recommended
for Business Travellers
by dnf

This traveller left a rating score only Posted 08-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Mikefrom The Villages, fl

Excellent stay

Posted 29-Aug-2014 on Hotels.com
Everything about this hotel was excellent except the location. The condition of the building and rooms was excellent and the staff was very friendly and helpfull. The breakfast was great. The only down side was finding restaurant within walking distance.
5 out of 5
Recommended
by Marcyfrom Wasilla, Alaska

Nicest place to stay!

Posted 25-Aug-2014 on Hotels.com
This is my favorite hotel! The staff are wonderful and helpful, very friendly and hardworking. The breakfast is delicious!