Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Tacoma, WA

No Frills

Posted 19-May-2015
Pros: Hotel was clean and it was convenient having a refrigerator and freezer.
Cons: Provided toiletries are low quality and should provide both shampoo and conditioner as well as lotion. The water pressure is terrible.
Location: Very near to I-5, so you can hear the freeway noise but convenient for travelling.
Very few amenities and the parking is very inconvenient. The only parking near the entrance is handicap spaces and there isn't a temporary space for carrying in luggage and carts are not offered. The morning breakfast offered is minimal and for the nightly price I would recommend staying at a lesser advertised star rating in the Tacoma area. Having stayed at other hotels nearby, they are just as nice or better for less money. The check-out time is 11:30 which is even earlier then the usual 12-1 check-out which is really annoying.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom oregon

Nice centrally located Hotel

Posted 18-May-2015
We stayed at this hotel while attending a concert at the Tacoma Dome. It was very centrally located with lots of restraunts and shops close by. Our room was on the ground floor and it was extremely spacious with lots of room and a nice little kitchen. The only negative was that it ended up being very noisy, must have been next to machinery or furnaces etc.. you could hear all night long. Only other negative was they had no ice machines in the hotel. There were ice trays In the freezer of the fridge but they do not fill them up, so they were empty. Not a huge thing, but would have been nice to have ice. Overall nice hotel and rooms, with friendly helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom tn

hotel and location was great

Posted 14-May-2015
from the time i got there to the time i left everything went smooyhly check in one took a few mins. out of my whole trip and all the hotels i stayed in this was the best
Comment from Hotel Management
20-May-2015 by Manager, Hotel Management
I read your review, and would like to thank you for writing such amazing things about our hotel and staff. I am so pleased to read you had a great experience. I have shared your comments with our staff and together, we would like to thank you again for posting such a glowing review. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Apr-2015
Very nice staff. Clean room. Quiet atmosphere. Near the shopping mall.
Comment from Hotel Management
29-Apr-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location and our staff provided you with the care and service that you deserve. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom K

Cheap and close to Tacoma Mall.

Posted 11-Apr-2015
Great location - near shopping and lots of dining options. Also free parking. Friendly staff. No complaints.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient, newly remodeled

Posted 22-Mar-2015
Pros: Location, price, value, newly rennovated
Location: Tacoma Mall
Had a great experience at this hotel. Was newly remodeled so the rooms were clean and updated. Front desk staff were all VERY friendly and helpful. Parking lot was very well lit. Complementary breakfast was small but doable for out-the-door grab and go. Tacoma Mall is literally across the street. Didn't hear anything from my room including other guests or traffic. I would recommend it!
Comment from Hotel Management
08-Apr-2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I'm so pleased to hear that you had an enjoyable experience by receiving the great service that you deserve, and that the location was favorable for your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 out of 5
by A verified traveller

Disapointing

Posted 16-Mar-2015
Pros: Location
Cons: See experience notes
Location: Great restaurants, shopping, unsavory characters to associate with
I could hear the TV from both neighbors. People cooking would open their window and door to the hallway and the Hotel was filled with smells from the world and some I could not identify. Smoking was allowed directly in front of the hotel and the smoke would come right in the window of my room.
Comment from Hotel Management
01-Apr-2015 by Manager, Hotel Management
Your review for our hotel was recently brought to my attention. I sincerely apologize for the guest disturbances you experienced during your stay. As this hotel’s manager, I can assure you that I have addressed these concerns with our staff. We are working to find a better way to communicate with our guests who regularly utilize the fully equipped kitchens and bring to their attention how to best filter the smells of their cooking into the common areas of the hotel in an effort to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Couples
by Garethfrom Detroit

Positive experience at Tacoma South

Posted 17-Feb-2015 on Hotels.com
Clean and comfortable room. Excellent service from Kelly at reception, who was friendly and helpful with everything. I recommend the hotel and would stay again.
Comment from Hotel Management
16-May-2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I'm so pleased to hear that you were provided with a clean and comfortable room, while receiving the great customer service that you deserve during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 20-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveller

快適

Posted 15-Jan-2015 on Hotels.com
スタッフの方も親切で、快適に過ごせました。タコマモールやバス停が近くアクセスもよかったです。