Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
76% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Spokane

Lacking Value

Posted 23-Apr-2015
Pros: I can usually find something good so I will say I did not fear for my life. That's about it.
Cons: Train staff in hospitality and customer service. Other improvements such as beds, change in location aren't practical.
I am a frequent traveler and am usually not very demanding and realize I get what I pay for. Extended Stay-Fife did not meet my expectations as a "value-priced" hotel. We arrived at 10 PM. We reserved a king size bed and were given a room with 2 full size beds. Desk clerk was unsympathetic but offered to cancel our reservation and suggested we scoot the beds together (furniture placement in the room made this impractical. We asked for a suggestion to get drinks before calling it a night and were told there was a Denny's nearby and the next best locations were in Tacoma and Federal Way (a few miles away). Denny's didn't serve drinks and the casino was about a mile away. Why didn't the clerk tell us? We had a room just down the hall from the front desk. The full size bed was uncomfortable and we could hear laughter coming from the desk until around midnight. Also, this property is located a literal stone's throw from I-5 and the traffic is loud all night.
4 out of 5
Recommended
for Everyone
by A verified traveller

what no ice machine!

Posted 29-Mar-2015
Pros: bed had four pillows
Cons: still need an ice machine
pretty good place but every place needs an ice machine. went for one night stay and had to get ice because their was NO ice machine
3 out of 5
by A verified traveller

Posted 09-Mar-2015
Pros: Nice staff.
Cons: Outdated rooms need updating
Not up to my expectation for extended stay hotel.
2 out of 5
by A verified travellerfrom Columbus, OH

Difficult to find; nice room but broken plumbing

Posted 08-Mar-2015
Pros: I liked the friendly staff plus the clean and comfortable room. I loved having a kitchen. They were prompt about unclogging the toilet.
Cons: The hardware you raise and lower to have water stay or drain from the bathroom sink was broken. They tried to fix it, but failed.
The staff were very helpful. The room was clean and comfortable. I really liked having a fridge and microwave. Upon request they gave me plates, silverware, and dish washing soap, in a tidy container. WIFI was free, and there was plenty of storage space. But there were plumbing problems (see below). The real problem for me was that while cab drivers had no trouble finding Extended Stay America in Fife, three different Tacoma/Seattle friends gave me rides back to the hotel, and they all got lost trying to find it. One was lost for an hour. I checked out early in frustration.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice place

Posted 31-Jan-2015 on Hotels.com
Nice hotel for an extended stay, very clean and convenient.
3 out of 5
Recommended
for Business Travellers
by Frankfrom Seattle

Fife stay

Posted 30-Dec-2014 on Hotels.com
Very nice desk clerk.
4 out of 5
Recommended
for Couples
by marlofrom Deer Park, WA

Overall, a good deal

Posted 02-Dec-2014 on Hotels.com
Friendly, helpful front desk. Room was clean and roomy. Bed a little hard, smelled musty but keeping the fan circulating helped. For the area, not a bad hotel and the rates were very reasonable.
2 out of 5
by A verified traveller

Ok, not worth the money

Posted 23-Nov-2014
Facilities ok. Clean though. No perks, no breakfast, no coffee maker in room, no hair dryer, and not easy to check in after 11 pm. Old kitchenette. It would of been a fine stay if under $75.
Comment from Hotel Management
01-Dec-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet your expectations. Please know that coffee pots and hair dryers are available at the front desk. To uphold our company's high standards, I will ensure that our front desk mentions these amenities at check-in moving forward. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
2 out of 5
Recommended
by lisa

This traveller left a rating score only Posted 15-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Mark Wfrom Anchorage

Posted 14-Sep-2014 on Hotels.com
Extremely helpful staff they acomadated an early check in for me after a long flight
Comment from Hotel Management
29-Nov-2014 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that the staff was so helpful in accommodating your early check-in. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to the area.