Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom California

Posted 26-Feb-2015
Pros: Nothing
Cons: Everything
Location: Near freeway and dining
Room weren't ready. The stairwells smelled. They and the rest of the hotel is in need of a good cleaning and painting. We had two rooms. One had an alarm clock the other did not. The parking lot was littered with trash and many discarded cigarettes. The bathroom was clean but had very slick floors. The shower floor was unusually higher than the bathroom floor. The TV's and bedding were extremely outdated.
1 out of 5
by A verified travellerfrom wa

just horrible

Posted 08-Feb-2015
No coffee pot in the the room, no bath tub, light switchs didn't work. Room was fridged up on check in. Asked the staff for a cup of coffee in the morning was told that he would charge me a dollar and change for a packet, however no coffee pot to brew it in. To top it all off the bed was extremely hard
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tacoma, Wa

Stay

Posted 14-Dec-2014
Pros: decent price and room had everything you need
Cons: woke up right at 11 and would be nice to yo have a late check out
Location: tacoma wa, shopping' bowling, gym, movies good location
had a great time employees were awesome with their customer service
Comment from Hotel Management
17-Dec-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We are thrilled to hear that your room was a perfect fit for you and that our staff was able to provide you with such great customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Tacoma Wa

Nice hotel. Liked the apartment style room.

Posted 28-Nov-2014
Room was nice, clean, and spacious for being a studio. Liked that amenities were available such as pots, pans, utensils for kitchen. Staff was nice and location was convenient (next to grocery stores, reataurants, starbucks, and other shops).
Comment from Hotel Management
04-Dec-2014 by Manager, Hotel Management
I want to thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your clean, spacious room during your stay with us. As well, it's great to hear that you enjoyed your fully equipped kitchen, our wonderful staff and our convenient location. I will be sure to share your kind remarks with our team. Thank you again for your feedback. We hope to see you again soon.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2014 on Hotels.com
2 out of 5
Recommended
for Personal Event
by Michaelfrom Washougal, WA

Tolerable for overnight.

Posted 18-Nov-2014 on Hotels.com
Room was pretty run down and very small. It was okay for single person overnight but very minimal.
Comment from Hotel Management
31-Jan-2015 by Manager, Hotel Management
Michael - Thank you for taking the time to write a review of your stay. I apologize that your room was small and outdated. I am very disappointed to see that we did not meet your expectations. Please accept my apology. In response to your feedback, I will be providing our staff with further training to ensure your experience is not repeated. Thank you for sharing your experience with us. We hope that you will stay at our hotel, or any of our other brand locations in the future.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by Joshua

This traveller left a rating score only Posted 13-Oct-2014 on Hotels.com
1 out of 5
by A verified travellerfrom Australia

Still paying the price

Posted 23-Sep-2014
Pros: Ummm nothing.
Cons: Too much to write, I only have a week left of my holiday.
The reception staff were nice enough but that is about where it ends. If i wasn't so tired when I got there I would have cancelled and gone to one of the many others motels in the area. Apart from the mouldy ceiling in the bathroom, paper thin walls, creaky floors, very noisy bed frame, the mattress was so had the carpet would have been better. My back is still so sore I am having to lay down this after noon to rest it, two days later, wasting some of my holiday! Never again! Pathetic!
1 out of 5
by A verified travellerfrom Idaho

Not comfortable

Posted 18-Sep-2014
Pros: non smoker friendly ..
I did not feel comfortable with this hotel, even with their secure entry to the 2nd floor. I was unable to rest safely. I had to find other accommodations. I knew the area since I lived in Tacoma for over 35 years, but did not realize it had degraded so much. ... its all " location, location, location. "