Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tacoma, Wa

Stay

Posted 14-Dec-2014
Pros: decent price and room had everything you need
Cons: woke up right at 11 and would be nice to yo have a late check out
Location: tacoma wa, shopping' bowling, gym, movies good location
had a great time employees were awesome with their customer service
Comment from Hotel Management
17-Dec-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. We are thrilled to hear that your room was a perfect fit for you and that our staff was able to provide you with such great customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Tacoma Wa

Nice hotel. Liked the apartment style room.

Posted 28-Nov-2014
Room was nice, clean, and spacious for being a studio. Liked that amenities were available such as pots, pans, utensils for kitchen. Staff was nice and location was convenient (next to grocery stores, reataurants, starbucks, and other shops).
Comment from Hotel Management
04-Dec-2014 by Manager, Hotel Management
I want to thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your clean, spacious room during your stay with us. As well, it's great to hear that you enjoyed your fully equipped kitchen, our wonderful staff and our convenient location. I will be sure to share your kind remarks with our team. Thank you again for your feedback. We hope to see you again soon.
1 out of 5
by A verified travellerfrom Australia

Still paying the price

Posted 23-Sep-2014
Pros: Ummm nothing.
Cons: Too much to write, I only have a week left of my holiday.
The reception staff were nice enough but that is about where it ends. If i wasn't so tired when I got there I would have cancelled and gone to one of the many others motels in the area. Apart from the mouldy ceiling in the bathroom, paper thin walls, creaky floors, very noisy bed frame, the mattress was so had the carpet would have been better. My back is still so sore I am having to lay down this after noon to rest it, two days later, wasting some of my holiday! Never again! Pathetic!
1 out of 5
by A verified travellerfrom Idaho

Not comfortable

Posted 18-Sep-2014
Pros: non smoker friendly ..
I did not feel comfortable with this hotel, even with their secure entry to the 2nd floor. I was unable to rest safely. I had to find other accommodations. I knew the area since I lived in Tacoma for over 35 years, but did not realize it had degraded so much. ... its all " location, location, location. "
4 out of 5
Recommended
for Everyone
by A verified traveller

AAA

Posted 17-Sep-2014
Stayed only one night but it was good. Clean rooms, courteous professional hotel staff, no problems.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Mfrom Hamburg, NJ

Not extravagant, but clean

Posted 07-Sep-2014 on Hotels.com
The room was pretty small and the television was a 19 inch tube-style, but it was clean. Ok for a one night sleep-only stay, but probably not good for longer stays.
3 out of 5
Recommended
for Personal Event
by A verified traveller

Good price, decent service, room was fine

Posted 06-Sep-2014 on Hotels.com
When we arrived, the key system was down, so an employee had to open your room for you. It would have been nice to have had more employees available, but we managed. The room smelled a little off, but it seemed clean. Price was good and the employees were helpful.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 04-Sep-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Not bad

Posted 03-Sep-2014 on Hotels.com
The ladies at the front desk were great. The room was small ,bed was just a double they do not offer king size. But room was clean , carpets were stained little. I would stay there again for the price better than you would expect.
1 out of 5
by A verified travellerfrom clarkston wa

Do not stay here!

Posted 31-Aug-2014
We arrived an hour early & they wanted to charge us $12.00 to check in. So we just drove around. The room was dirty opened a drawer between the beds & it look like it hadn't been cleaned forever gross!
Comment from Hotel Management
19-Sep-2014 by Manager, Hotel Management
Thank you for telling us about your experience. We are very disappointed to hear that your room was not cleaned properly. We will review our cleaning procedures with our housekeeping staff to ensure we are cleaning each room thoroughly. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.