Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Australia

Still paying the price

Posted 23-Sep-2014
Pros: Ummm nothing.
Cons: Too much to write, I only have a week left of my holiday.
The reception staff were nice enough but that is about where it ends. If i wasn't so tired when I got there I would have cancelled and gone to one of the many others motels in the area. Apart from the mouldy ceiling in the bathroom, paper thin walls, creaky floors, very noisy bed frame, the mattress was so had the carpet would have been better. My back is still so sore I am having to lay down this after noon to rest it, two days later, wasting some of my holiday! Never again! Pathetic!
1 out of 5
by A verified travellerfrom Idaho

Not comfortable

Posted 18-Sep-2014
Pros: non smoker friendly ..
I did not feel comfortable with this hotel, even with their secure entry to the 2nd floor. I was unable to rest safely. I had to find other accommodations. I knew the area since I lived in Tacoma for over 35 years, but did not realize it had degraded so much. ... its all " location, location, location. "
4 out of 5
Recommended
for Everyone
by A verified traveller

AAA

Posted 17-Sep-2014
Stayed only one night but it was good. Clean rooms, courteous professional hotel staff, no problems.
1 out of 5
by A verified travellerfrom clarkston wa

Do not stay here!

Posted 31-Aug-2014
We arrived an hour early & they wanted to charge us $12.00 to check in. So we just drove around. The room was dirty opened a drawer between the beds & it look like it hadn't been cleaned forever gross!
Comment from Hotel Management
19-Sep-2014 by Manager, Hotel Management
Thank you for telling us about your experience. We are very disappointed to hear that your room was not cleaned properly. We will review our cleaning procedures with our housekeeping staff to ensure we are cleaning each room thoroughly. We continually work to improve our hotel, so we really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
5 out of 5
Recommended
for Business Travellers
by Monaefrom Baltimore

Very good hotel

Posted 23-Aug-2014 on Hotels.com
This hotel is clean ; the staff are very polite and understanding they are helpful as well. It's very affordable and I enjoyed my stay here
Comment from Hotel Management
15-Nov-2014 by Manager, Hotel Management
Thank you so much for posting a review of our hotel. We are so glad to hear that you enjoyed your clean, affordable room and our helpful staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
Recommended
for Business Travellers
by Kfrom Idaho

Hotel Road

Posted 21-Aug-2014 on Hotels.com
Fairly clean room. No ice anywhere in hotel. Not even at the front desk.
Comment from Hotel Management
15-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the room; however, I do apologize for the lack of communication about the hotel not having an ice machine. We will definitely use your comments to help us improve our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

An okay place to stay for the night

Posted 17-Aug-2014
The light by my side of the bed didn't work and the place had a funny smell but all we wanted to do was stay for the night and move on the next day. Simply said, the room fit the price we paid for it.
Comment from Hotel Management
23-Aug-2014 by Manager, Hotel Management
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your bedside lamp was not working and your room had an odor when you checked in. I discussed your comments with the team, and we are going to review our inspection procedures to ensure that your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
1 out of 5
Recommended
by Peter Keresztesfrom Clearwater

think before you go

Posted 15-Aug-2014 on Hotels.com
No shampoo, clean the room 1 time a week, if you need something go to office to exchange because they do not go to your room. I have a internet problem and still waiting calling me back. 3 days ago.You need do all the room services if you like to maintain clean.... The TV is a 20 inches TUBE.
3 out of 5
Recommended
for Getaway With Friends
by deya

This traveller left a rating score only Posted 15-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by Fayefrom Lethbridge

The Price is Right

Posted 14-Aug-2014 on Hotels.com
The carpet wasn't the greatest, but otherwise the room was fine for the price. Nothing special, but served our purpose.