Ratings based on 1,221 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

OK TYPE OF HOTEL

Posted 20-Oct-2014
Pros: FREE INTERNET, FRIDGE AND BREAKFAST
Cons: UPDATE THE CARPET AND CLEANLYNESS
Location: NICE LOCATION IF YOU WANT TO GO TO THE DOME
GREAT LOCTION IF WATCHING SOMETHING AT THE TACOMA DOME.FOUND TWO BUGS INSUITE WHICH I KILLED.
1 out of 5
by A verified traveller from Tacoma Dome Best Western

Horrible hotel staff

Posted 17-Oct-2014
Staff were very rude. We didn't even go down for our free breakfast because of the horrible service we had. Room smelled musky and we found 3 spiders.
3 out of 5
by A verified traveller from Michigan

Tacoma Dome

Posted 13-Oct-2014
Pros: Very easy to get to, microwave and refrigerator in room.
Cons: Needs updating and refreshing.
Location: Right next to Tacoma Dome - not much to do in immediate area, need transportation. Rushton Way is a great way to catch up on exercise and grab a bite
Pros: Hotel staff was nice, location very convenient off freeway and easy to get to. Plenty of parking and easy in and out. Bar and restaurant were good and breakfast in morning had hot foods including eggs, meat and biscuits/gravy. Cons: Not many places to walk to for dinner near hotel and the hotel feels and looks a bit tired. Pillows were very small and uncomfortable.
3 out of 5
by A verified traveller from Seattle

ok I guess

Posted 10-Oct-2014
Pros: clean and comfortable bed
too close to the train line ... if you're ok with train horns blowing all night, by all means stay here. plus the room was quite small for the price we paid. the facility itself was fine, clean and comfortable bed. was just overpriced for the size of the room.
3 out of 5
by A verified traveller from Everett WA

Posted 09-Oct-2014
It is an older place with a bit dated feel to it. Decent room but somewhat small. Whole floor and my room was nonsmoking but somehow smelled somewhat smokey. Comfortable bed and a decent complimentary hot breakfast provided.
4 out of 5
Recommended
for Everyone
by A verified traveller from tri-cities, wa

Clean and comfortable

Posted 07-Oct-2014
Great overnite stop. Excellent breakfast. Pleasant staff.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 04-Oct-2014
Pros: Clean, nice staff, easy freeway access, fairly priced.
We are repeat customers, it has been a couple of years and they have upgraded the rooms.
2 out of 5
by A verified traveller from Portland, Oregon

Comforter Turn Off

Posted 03-Oct-2014
Pros: Free parking in their underground lot...with secure elevator access to the lobby.
Cons: BEDDING!!!! TV!!!!
Location: Located behind the Tacoma Dome. I was here on business so didn't enjoy non-work things.
I was very pleased upon my arrival in my room. Seemed very clean with the usual amenities, although I was disappointed the TV hadn't been modernized to a flat screen-as I've had the pleasure of having during my work travels to other hotel-motels. BUT, the biggest disappointment came when I was looking all over for my room for a blanket. The bed was nicely made up with a sheet-and the decorative fabric that lays across the foot of the mattress. No comforter to be seen. I finally found a comforter in the bottom drawer of the dresser, in a bag that was labelled something like "sanitized blanket and pillow". When I opened the bag, there was no pillow...and the comforter was an old bedspread type item with loose threads coming out from all the seems and stitches, I felt this was very dirty and unsanitary and didn't even use it. I will not be staying here again. While I appreciated things like the underground parking and added security...it was not worth having to sleep without a blanket.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Beaverton, Or

Just a straightforward night's stay

Posted 26-Sep-2014
Pros: Breakfast. A good hot breakfast. And a fine little fitness room and dry sauna.
Cons: Carpets in the small room were in need of shampoo.
Location: This locale is basically downtown. On Dome property. Car museum. Access to all things downtown. Good restaurants in minutes.
We got just what we needed from this hotel as we breezed in and out of Tacoma for the day. Basic room, good enough location (great if you are going to Dome or Car Museum). On and off freeway, parking garage and quiet if Dome is not having an event. Wonderful breakfast included!! Again, just what we needed.
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver, wa

Goto Hotel in Tacoma

Posted 23-Sep-2014
Pros: Same as above.
Cons: Indoor pool.
Location: Chihuly exhibits, washington history museum, great waterfront restaurants, theater district, zoo and aquarium, hiking trails.
Great value! Close to everything we like to see! Includes nice breakfast! Staff always polite and friendly! Very clean! Beds comfortable! Restaurant and bar on location! What else do you need?