Ratings based on 1,427 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Yakima, WA

Great hotel, close to City Center--Tacoma

Posted 05-May-2015
Pros: Great price, very roomy, location was convenient, free parking, free buffet style (hot and cold) breakfast! All the way around I loved it!
Cons: Depends on how busy it is, but the only thing I would say is the dining area, make it larger. Need more tables for when it gets really busy.
Location: Close to City Center Tacoma. WA History Museum, Chihuly Glass Museum, Thea Foss Waterway, Pantages Theatre, Tacoma Convention Center, The Rialto.
We attended a dance competition/workshop at the Tacoma Convention Center. Many of the host or closest hotels were very expensive and as a dance mom, it just wasn't in my budget. While everyone else paid hundreds of dollars for their "fancy" hotels, I had to find one that was budget friendly. I made my reservation approx 4 months in advance so of course I got a really good deal. When we arrived at our hotel, I was quite surprised and really happy! Not only had a gotten a great deal on price, but our hotel was just as good as the other "fancy" more expensive ones! In addition, we were only about 5 minutes away from the Convention Center so it was still close and quick. In addition, we also took the Tacoma Light Rail (we just walked from the Freighthouse Square since the light rail picks up there) and then we didn't even have to worry about paying for parking at the convention center. I was so pleasantly pleased with our room and service that I would totally stay there again, in a heartbeat! Personally, I don't need Fancy Schmancy. I just need comfort, convenience, frig and microwave, non smoking and a great deal! I definitely got all of that! Oh, and if you are attending anything at the Tacoma Dome, great place to stay as you can practically reach out and touch it. You can just walk from the Dome to the Hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Medical Lake, WA

Easy freeway access

Posted 04-May-2015
Pros: Everything was very nice
Cons: 0
Location: Easy drive to down town
Perfect if you have an event at the Tacoma Dome or want to see the LeMay car museum.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Deland, FL

Right across the street from the Dome

Posted 04-May-2015
Pros: perfect location if going to a show at the dome
Cons: ice machine was broken on our floor
Right off the highway, comfy bed, easy parking. Water pressure was poor and the ice machine was broken on our floor but overall it was decent for the price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Love Best Western PLUS

Posted 30-Apr-2015
Pros: The breakfast was amazing.
Great breakfast and accommodating staff! Room was a nice size as well, enough to have friends sleep over on an air mattress.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oregon

Posted 28-Apr-2015
Pros: The staff was pleasant and the breakfast was great! Our room was clean and comfortable and we would definitely stay there again.
Cons: It would have been convenient if the bar had been open a little bit later.
Location: Love the location. If you are attending an event at the Tacoma Dome it's a 5 minute walk.
Easy to find from the freeway, even with the construction going on.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vancouver, bc

Nice hotel, great breakfast, next to dome

Posted 27-Apr-2015
Stayed here on a Saturday for a show at the Tacoma dome. Able to check in early and check out late. The free breakfast was the best I've ever had at a hotel. Standard continental offerings as well as hot food like scrambled eggs, pancakes...and a waffle bar! No pool but the sauna was nice to have. Not much else in the area but a few restaurants but the hotel restaurant was actually quite reasonably priced all though didn't try It myself. I would stay here again in a second.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Honolulu

Clean and great free breakfast

Posted 21-Apr-2015
Pros: Free breakfast
Cons: Fresh fruits added to breakfast
Location: Close to convention center. 7min drive.
Room was very clean, staff friendly, and great free breakfast. Would of liked to have more fresh fruits but still had good assortment of cooked items.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom LA

Nice stay

Posted 21-Apr-2015
Nice clean hotel. Friendly staff. Good location. The hotel staff was great
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lynnwood, WA

A difficult choice

Posted 17-Apr-2015
Pros: The staff was pleasant and professional
Cons: the bed
The overall experience was as expected. I did enjoy the breakfast, more than just a roll and coffee, a very good selection of good food. The only thing I had trouble with...it would be a difficult choice to decide which was more comfortable - the floor or the bed. That was one of the hardest beds I have slept on since I was aboard an aircraft carrier.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Juan, PR

Fantastic Place to Stay! I will return!

Posted 14-Apr-2015
Pros: Has a parking garage below the hotel which is very convenient. The breakfast was buffet style everyday also convenient. Lots of TV channels to watch.
Location: Located next to the Tacoma Dome, on a bus line very close to downtown Tacoma and next to the Freight house with lots to do!
Will definitely stay here again, from check in to check out was so wonderful. Staff members were courtesy and informative. Unfortunately I had to move because of separate reservations (I made), but was allowed to stay in the room until the next one was ready. The supervisor brought the new keys right up to the room for us. Everyone always had a smile on and at no time I felt un-welcomed. When we arrived, there were 2 small items in the trash bin and they offered 10% off, which I was not looking for. The room was clean thoroughly everyday. The view in both rooms were spectacular, even though we didn't spend much time in the room itself I wish I could of. Just be aware if you are looking for the sofa bed it's a twin (which worked perfect for our 2 year old).