Seriously. I've stayed in a lot of hotels over the years.
This one was ACTUALLY decorated nicely. What is the last time you saw that? The staff literally bent over backwards to help us. Instead of calling us a cab one night, they used their shuttle and drove us around the city for dinner. Free of charge. "All part of the hotel" they said. The best part?? They insisted on picking us up afterwards! Who does that!!??? The driver was one of the most comical people, and the entire staff were warm and friendly. So thoughtful. And the rooms were modern and clean. Absolutely stunning decor. I would rate this five stars for sure. You can't put a price on customer service like that.
The room and the building itself seemed as if we were living in a point of time of pre-computers, which was nice. The asthetics of the carpets, lighting and overall condition of the building was still very pleasant The staff was always helpful, knowledgeable of the surrounding area and curtious to us. The complementary breakfast was simple, delicious and was always looked forward to when the morning began. The drinks for breakfast was a healthy selection of Orange Juice, Milk, water, Cranberry juice, Apple JUice, with the infinite refills. The room was more than satisfactory. The abundance of pillows was quite entertaining, aswell as comfortable. One pillow was the size of me in height (5'5'').
Was in town to visit a friend who was seriously ill/hospitalized at the medical center. Proximity to the hospital was great, food in the restaurant was delicious. Room was clean and the bed so comfortable. Staff bent over backwards when I had to stay an extra day due to event at OHare.
My fiance and I took her daughter to visit Syracuse and needed a place to stay for 1 night, this place worked out perfect. The staff was great, valet parking was only 10$, the room was great, and the area was perfect. We would definitely stay here again.
Kelly from Drums, PA
Welcome to the brand new Courtyard Syracuse Downtown at Armory Square. As a guest, you can valet park your car and step into …More
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