The Genesee Grande Hotel (Syracuse, United States of America)

Rooms & Rates

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Room type

Road warrior suite


1 king bed or 1 sofa bed. Pillowtop mattress. Desk. Cable television service. Phone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only.

Luxury suite


1 bed. Pillowtop mattress. Desk. Cable television service. Phone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only.

King suite


		1 king bed. Pillowtop mattress. Desk. Cable television service. Phone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only.

Queen room


1 queen bed. Pillowtop mattress. Desk. Cable television service. Phone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only.

Double double room


2 double beds. Pillowtop mattress. Desk. Cable television service. Phone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Refrigerator (on request). Air conditioning. Climate control. Window opens. Non-smoking only.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Pets accepted
Resort fee charged at hotel/condo
Check-out time is Noon
Check-in time starts at
Pet policy - dogs and cats only
Maximum number of pets per room - 2
Pet maximum weight in lb is 35
No rollaway beds available
Minimum check-in age is 21

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

24-hour front desk
Air-conditioned public areas
Airport transportation (complimentary)
Audio-visual equipment
Ballroom(s)
Banquet facilities
Number of floors - 6
Bar/lounge
Business services
Complimentary newspapers in lobby
Concierge services
Multiple large conference rooms
Dry cleaning/laundry service
Elevator/lift attendant
Event catering

Express check-in
Express check-out
Fitness facilities
Internet access - wireless
Multiple small meeting rooms
Total number of rooms - 159
Parking (free)
Valet parking
Porter/bellhop
Restaurant(s) in hotel
Room service (limited hours)
Smoke-free property
Wedding services
Wireless (high-speed) Internet access - complimentary
Free guest parking only during stay

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Rooms

The New York hotel offers guestrooms and suites in the two-story Genesee Building and the six-story Mayflower Building of converted apartments. A breezeway connects the buildings, which are fronted by wrought-iron street lamps and flowerbed gardens. The Mayflower Building features a tiered fountain outside and a tranquil, two-level lobby with upholstered seating. The Genesee Grande Hotel's lobby and reception area contains skylights, planters, carved lions, a conversation area with overstuffed seating, and a raised pool containing multi-colored koi. Fresh flowers grace all public areas.

Rooms and suites contain pillowtop mattresses, 300-thread-count Egyptian-cotton linens, and down blankets and pillows. Bathrooms contain Brazilian granite. Olive carpeting extends through all rooms and suites with varying decor. Desks come with complimentary high-speed Internet connections.

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The Genesee Grande Hotel, Syracuse, New York, Rooms Guest Room

Room Amenities

Air conditioning
Non-smoking only
Pillowtop mattress
Cable television service
Blackout drapes/curtains
Climate control
Clock radio
Coffee/tea maker
Complimentary toiletries
Cribs (infant beds) available
Desk
Electronic/magnetic keys

Hair dryer
Daily housekeeping (daily)
Hypo-allergenic bedding available
Internet access (complimentary)
High-speed Internet access
Iron/ironing board
Refrigerator (on request)
Phone
Turndown service (on request)
Voice mail
Wake-up calls
Window opens

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Dining

1060 Restaurant - An award-winning restaurant offering fine dining. Open for breakfast, lunch, and dinner.

Recreation

Running track/path nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Genesee Grande Hotel

4.0

out of 5

avg. guest rating

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Showing 1 - 10 results (of 22) · See more The Genesee Grande Hotel reviews

A Traveller from NH

5.0

out of 5

“Syracuse”

Great wedding venue

A Traveller from New york

5.0

out of 5

“Lovely hotel, great Expedia deal”

My room was immaculate. Perfect size, great bathroom, excellent decor. The staff were extremely friendly and accommodating. A perfect experience all the way around.

A Traveller from NYC

5.0

out of 5

“Excellent”

Great hotel, would definitely visit again

A Traveller from New York

3.0

out of 5

“Paper thin walls”

Nice lobby is a little deceiving as the walls areso thin I thought my alarm was going off only to figure out is was on the other side ofvthe wall. And I couldn't turn it off. Room is sparse but basically fine.

Curt F from San Francisco, CA

1.0

out of 5

“Worst hotel I've stayed at in years.”

Room was tiny and looked out on an alley on first floor side of hotel. No coffee in room. Tiny bar of soap in bathroom for four nights.Charged for phone calls I did't make (these were taken off bill when I complained). Room rates were ridiculously high for what was a tiny, cramped facility.

Tammy L from Binghamton, NY

5.0

out of 5

“Well worth the extra money”

As far as the bad reviews I have seen about this hotel, I believe that you get what you pay for.The single & double rooms are in the same building as the front desk which is an older building & seems to be where all the complaints are coming from. Any of the larger suites are located in the newer "Mayflower" building which seems to be where all of the good reviews are coming from. The front desk staff was very friendly & when we checked in we were told we got an upgrade to a jacuzzi suite! After we checked in we were looking at the poi fish in the lobby & a lady walked by & stopped to look at them with us. She explained that they had just gotten a few new fish, so obviously she worked at the hotel. We ran into a few emplyees on the elevator & they were also very friendly, I just can't say enough how nice everyone at the hotel was to my husband & I. I only wish we didn't have a concert to go to that night so we could have taken advantage of the jacuzzi upgrade & spent more time in the room. We would like to go back again when we don't have anywhere to be just take advantage of the luxuries of the rooms & we would like to see the lounge & restaurant which we didn't have time to do.

Area recommendations

Don't miss all of the pubs & brewerys located in Armory Square, which is within walking distance of the Genesee Grande Hotel!

A Traveller from New York

3.0

out of 5

“Friendly service, clean premises”

The Gennessee is a nice establishment with friendly service, clean premises, and a comfortable bed. It may not be a big city 5 star hotel, but still its a nice, reasonable place to stay, and better than what I had expected for a hotel located next to a big university.

Peggy S from Ithaca NY

2.0

out of 5

“Not Impressed try the Sheraton”

Nice hotel in a bad section of the city. Room was clean on check in our second day returning to the room we found there had been no maid service. Hotel quickly rectified. The second night of our stay, there was a wedding in the hotel and it was very noisy..too noisy to sleep. We left very early the next day. I contacted the hotel with my concerns and did not get a return reply. The tv was so small in the room that we couldnt even see it from the bed. The lower channels didn't work at all.

Area recommendations

There are nice sections of the city. Liverpool is nice, Cicero, This hotel is near the university and hospitals.

A Traveller from Long Island, New York

5.0

out of 5

“Very Grand Hotel”

The location is very close to Syracuse University. The hotel is very nice, room very spacious and well appointed.

Area recommendations

Armory Plaza, lots of good restaurants.

A Traveller from Toronto ON, Canada

3.0

out of 5

“Beautiful hotel, not great service.”

The hotel was beautiful but the check in staff were not very welcoming or helpful.

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Showing 1 - 10 results (of 22) · See more The Genesee Grande Hotel reviews

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