Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 30-Mar-2015
Cons: Overall room needs sprucing up--fresh paint, wallpaper, no exposed pipe in shower, etc.
The room just seemed old, worn out, and somewhat depressing.
Comment from Hotel Management
02-Apr-2015 by PAMELA, Hotel Management
Thank you for your feedback .We have a new owner and I assure you that in the next year you will se plenty of upgrades. He has spent thousands of dollars already and has only scratched the surface. We hope that you will come bye in the future and see what we have done. Happy Easter! Sincerely. Pamela Smith CHA,GM
2 out of 5
by A verified traveller

Posted 30-Mar-2015
tv did not work. they could not find clicker batteries in the whole facility. could not even turn on manually- they did not offer to credit anything. not an overall safe feeling-
Comment from Hotel Management
02-Apr-2015 by PAMELA, Hotel Management
I am sorry that you experienced some issues with your tv remote. I had the owner pick up some batteries for the remotes and stuck them in my desk and maybe forgot to tell the night shift.That is my fault and for that I apologize.I would like to offer you a discount on your next stay.Please let me know if you will be back in the area. Have a blessed Easter ! Sincerely, Pamela Smith CHA,GM
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Mar-2015
Hotel was clean and staff were nice. It's good for a one night or late night stay.
Comment from Hotel Management
13-Mar-2015 by Pamela, Hotel Management
Thank you for your possitive comments about our hotel and staff.We have every intention of continuing our efforts to earn them .Stop in and see us again. Have a wonderful day ! Sincerely, Pamela Smith CHA,GM
4 out of 5
Recommended
for Business Travellers
by Walter

Posted 08-Jan-2015 on Hotels.com
Comment from Hotel Management
27-Feb-2015 by Pamela, Hotel Management
Thank you for choosing Quality Inn !
1 out of 5
Recommended
for Couples
by Williamfrom Buffalo, NY

Would not recommend this hotel

Posted 23-Dec-2014 on Hotels.com
Hotel room was in very poor condition
1 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 21-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Maryfrom Kingston, ON, Canada

Our shop til we drop trip

Posted 10-Dec-2014 on Hotels.com
The perfect hotel for our shopping trip this year! It's close to all the major routes. The hotel staff is wonderful. Only fly in the ointment so to speak was a bit of nasty ice in the parking lot. Already booked our rooms again for November 2015.
2 out of 5
Recommended
for Getaway With Friends
by Amandafrom Potsdam

I hope others had a positive experience...

Posted 03-Dec-2014 on Hotels.com
This was the second time I have stayed there in the last two months. I was less than impressed the first time; however, it was a very busy weekend, so I figured I would chalk that up to an "off weekend." But I can say I will not return again. The room was filthy. There was garbage under the beds. The ceiling was leaking water from the room above. BUT the worst part... The hotel staff is so unbelievably rude. I don't know where they got their customer service training but it is something to be desired. I hope others have had positive stays, but we certainly did not.
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff

Posted 16-Nov-2014
Accommodations were clean and tidy. Common rooms also clean. Good breakfast but must get there early. Very helpful and courteous front desk staff.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 28-Oct-2014 on Hotels.com