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Reviews of Hotel dei Coloniali

3 out of 5
Hotel dei Coloniali
Via Del Porto Grande 46, Syracuse, SR

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 160 reviews" "
Rating 8 - Good. 64 out of 160 reviews" "
Rating 6 - Okay. 42 out of 160 reviews" "
Rating 4 - Poor. 15 out of 160 reviews" "
Rating 2 - Terrible. 6 out of 160 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

DMITRY, BUFFALO GROVE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprrty claims that it has free parking. It is incorrect. On street parking, and you have to look for it with all other people who do not stay at this hotel.
Stayed 4 nights in Apr 2023

4/10 Poor

Ashod

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a clean place but very good location. Heater worked; you just need to guess the setting. Very little storage space. A minuscule sink that was smaller than my hands and all water was going on the floor. To get hot water one must run it for a while to warm up. Definitely not a 4 star hotel. 5-15 minutes walk to points of interest. Free street parking. I will recommend getting a back room, because the street is noisy during the work hours, but the nights are OK. I thank the front desk clerk for changing my room from the first floor to the second. In general, the city of Syracuse was full of flies, and the hotel area was not an exception. Can’t explain the phenomenon. Our room was in a location that there was no Wi-Fi signal inside, but there was a good signal right at the entry door. Very strange. If you place your phone near the door the speed was surprisingly high.
Stayed 2 nights in Apr 2023

10/10 Excellent

DAIDAI

Stayed 2 nights in Mar 2023

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit
It is the second time I have stayed at this hotel , it is clean comfortable and the staff are friendly and helpful !
Stayed 5 nights in Feb 2022

10/10 Excellent

Reuben

Business traveller
Liked: Cleanliness, staff & service, room comfort
Convenient location close to Ortygia. Free on street parking.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and conveniently located for ortygia, station, nd buses to archaeological park and rest of city, though the immediate surrounds are scruffy and not easy to walk in.
Stayed 5 nights in Oct 2019

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place.
The room was okay. Lacked light. But in all a nice stay with free parking nearby.
Stayed 2 nights in Sep 2019

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable location 15 min walk to Ortigia!
Great place to stay for 3 nights exploring Ortigia and Siracusa. Parking was easy, breakfast was good, and Onda Blu was a wonderful seafood restaurant a short walk away on our first night there. Highly recommend (hotel and the restaurant).
Stayed 3 nights in Jul 2019

6/10 Okay

Roger, Mission Viejo, CA

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quite dissapointed. TV In the room couldny make it to work. No a/c, we had to sleep with open windows. The internet was the worst all around the hotel. Breakfast was very poor as well. The staff though was very nice and helpful.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel just enough out of the way to be quiet but close enough to all the tourist places.
Stayed 2 nights in Dec 2018

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An aging 3 star hotel in Siracusa
THe hotel is definitely not in an up-scale area but it is quite safe and walkable to the historic part of Siracusa and also to the archeological park. So the location was very good but the hotel was a bit worn and some things were broken or marked. The staff were friendly and helpful.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very good breakfast. Comfortable bed. Highly recommended
Stayed 1 night in Sep 2018

8/10 Good

yukiyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!
Staff are pleasant and location is convenient as we could park the car easily. Breakfast was very good with fresh fruits etc.
Stayed 1 night in Sep 2018

8/10 Good

ZOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

alex, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff was very unfriedly.
The staff at this hotel was very unfriendly. At 11:05 they kicked me out of the hotel (check out at this location is 11:00). The infrastructure was brand new and nice!
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Syracuse old town centre
Nice small hotel 10 minutes walk from theold town centre. Easy to park (Saturday in mid June). Friendly staff.
Stayed 1 night in Jun 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Good location about 10 minute walk into Ortigia. Great value, friendly staff, adequate breakfast & local free street parking outside.

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 day stay in Hotel dei Coloniali, Siracusa, Italy
A well located hotel within easy walking distance of Ortigia, the railway, and bus stations. The room was good, with minibar, and we had a terrace attached to the room with a table and chairs and a 2 x sun loungers. Staff in the hotel were very helpful and answered and questions we had. Breakfast was included and was a continental breakfast with a selection of breads, meat and cheese, pastries, cakes, yogurts and fruit. Coffee was in regular supply and made to order. By day 2 your coffee order was being prepared as soon as you arrived. The only thing I missed was a kettle in the room to make late night hot drinks.

4/10 Poor

Sandy and DEE, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Avoid this Hotel
Asked on arrival for 6 to 6.30am wake up call for 7.30am train to Naples: "Not possible" Asked for early breakfast of croissants and coffee and juice left out. "Not possible. Breakfast starts at 7.00am til 10.00am. Room on main street was open to appalling noise of people and cars so we got no sleep at all. Not a Hotel to be recommended to anyone. Both Managers, day and night, equally rude and incompetent sadly. So avoid this Hotel. ASKED for an additional E2 TAX as we left at 6.00am in morning so why not on arrival and why not breakfast???? Awful experience
Stayed 1 night in Feb 2018

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location.
Great location 10 min walk to the old town and close to many fine local cafes and restaurants. Room a little small but very comfortable. Bathroom needs to be updated. Breakfast was nice but nothing to write home about. Service was very friendly and efficient.
Stayed 3 nights in Oct 2017

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was unaware of my arrival
The hotel did not have any notice that I was expected. Fortunately, they had a vacant room and could accommodate me. Although I had paid hotels.com in full, they insisted I pay again at check-out time. I have, therefore, paid double for my stay and need to get a refund. I will be following up but it means such a waste of time on all the paperwork.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for low price
Comfortable

10/10 Excellent

stuart, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel but great location
very helpful staff. Hotel is close to all amenities

10/10 Excellent

Sabine, La Marsa Tunisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Great time in amZing Syracuse. Beautiful city. Good food. Nice people. We loved it.

10/10 Excellent

Angharad, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Having booked last minute, this hotel was a little gem! We were upset we could only stay for one night! The room was beautifully decorated, nice and modern. The reception desk were so helpful when we first arrived by giving us the wifi code and map of Siracusa. The bathroom was exquisite with a wonderful shower and soft luxury towels! Our stay was peaceful as the hotel is off the main street so it's very quiet despite being on the ground floor at the front of the hotel. The bed was soooo comfortable! Everything was spotless. Breakfast was good, a little too sweet for my partner but perfect for my sweet tooth! The hotel was perfect and would recommend it to anyone and everyone! Can't wait to stay again soon!

8/10 Good

Fabio, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Nice hotel, ideal if one has a car because of the free parking

10/10 Excellent

Julie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here.
Absolutely fantastic place to stay. I don't know why all reviews aren't 5 out of 5. I had a single room and it was huge and well presented. The staff speak minimal English, however that is just how it is in Sicily (a great place to practice Italiano!) and they did everything they could for me. There was a large selection for the continental breakfast and the a/c worked well. The train and bus stations are 3-5 mins walk away, old town 10-15 mins, and the amphitheatre 20-30 mins. If I'm ever back in Syracuse I'll definitely stay here again. Syracuse is definitely a nicer, smaller city than Catania but not as scenic as the Taormina - Etna area (in case you're deciding where to visit and for how long).

10/10 Excellent

Bob, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and updated. Reasonably priced. No lift so taking luggage up flight of stairs was a challenge. Staff were very friendly and accommodating. Neighborhood was sketchy however police station was nearby and we felt safe. Long walk to historic sites, use taxi service. Restaurants on Ortigia a short taxi ride and food was very good. Several to choose from and ancient sites to see after dinner.

6/10 Okay

Carol, Toronto

Liked: Cleanliness
A convenient stop in Siracusa
We decided at the last minute to visit Siracusa and stay one night. There wasn't a lot available near the old town and we were a bit nervous about finding a hotel that had parking. Although the rooms are small and the area might put some people off, we found it convenient, safe and comfortable...more than acceptable for a night or two. The breakfast was fresh and ample and the hotel was clean and well run. Staff was very helpful.

6/10 Okay

Vic, Dublin

Liked: Staff & service
its ok for a night stay
Location is ok, 10 minutes walk to city centre, free parking on street, feels safe because police station is next door. Room ok nothing fancy. Staff helpful.

6/10 Okay

Verified traveller

Liked: Staff & service
I enjoyed it but not four stars
Hotel is in a good location for drivers and had a lovely breakfast in the courtyard. I would rate it as 2 or 3 stars though. The rooms on the ground floor are noisy due to reception and kitchen being nearby so ask for a room on the second floor. My friends had a room with a large terrace on the second floor. Staff were helpful as all are in Sicily.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Issues with Hotel dei Coloniali
We were very happy with all aspects of the of Hotel dei Coloniali: price, quality, location, breakfast, etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

GandM, Edinburgh

Liked: Staff & service
Central location
Great central location so long as you don't mind looking out onto a busy square. The rooms are large and old fashioned but perfectly comfortable. There had been a leak in our room - repaired but not repainted and some of the electric sockets didn't work. The staff were very friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
December 2011
Stay was excellent. Hotel was conveniently located - car-friendly location, within easy walking distance of Ortigia. Only downside was that room was cold and damp.

8/10 Good

Ian, Dunedin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
A nice budget hotel in a great location
Located only a 10 minute walk from the train station, 10 minutes walk from the island of Ortygia and 30 minutes walk from the Greek archeological park you couldnt really wish for a hotel in a better location. My room was located on the groundfloor right on the edge of the buidling beside the intersection of two streets so was somewhat noisy with trucks/buses during the day and people walking to the bar down the street at night, but for the budget price I couldnt complain too much. The room itself was on a par to that in any 4 star hotel anywhere. The staff were friendly and helpful, even the ones who couldnt speak English. Overall I enjoyed my stay here and would do so again and would recomend this hotel to anyone whos on a budget.

6/10 Okay

Marco

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon soggiorno
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Emiliea

Disliked: Property conditions & facilities, room comfort
Der lugtede af mug på værelset og der var fugt på væggene,
Stayed 1 night in Oct 2023

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona posizione vicino al ponte che porta a Ortigia. Noi avevamo una camera che dava sulla strada, ma la notte è stata tranquilla e silenziosa. camera non grandissima ma con arredamento elegante. Il locale per la colazione è molto piccolo.
Stayed 1 night in Oct 2023

8/10 Good

Jeanett

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Iryna

Stayed 1 night in Aug 2023

4/10 Poor

MARIA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
non è assolutamente albergo da 4 stelle, al massimo due. Stanze vecchie e con acqua quasi fredda (al posto di quella calda)
Stayed 2 nights in Aug 2023

6/10 Okay

Jens Norman

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2023

10/10 Excellent

Tone

Stayed 1 night in Apr 2023

8/10 Good

MARIA

Liked: Cleanliness, staff & service
Localización perfecta
La situación del hotel perfecta y con parking gratis, te ahorras pagar los 15€ del parking público estando al lado de Ortigia. Las camas un poco viejas pero el desayuno muy bueno y el servicio amable.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Ordentlich
Das Hotel war ok. Nichts besonderes und schon gar keine 4 Sterne. Frühstück war ganz gut.
Stayed 1 night in Mar 2023