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Reviews of Hotel Aurora

3 out of 5
Hotel Aurora
Via della Maestranza 111, Syracuse, SR

Reviews

5.6
Rating 10 - Excellent. 8 out of 96 reviews" "
Rating 8 - Good. 22 out of 96 reviews" "
Rating 6 - Okay. 21 out of 96 reviews" "
Rating 4 - Poor. 25 out of 96 reviews" "
Rating 2 - Terrible. 20 out of 96 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Bob, Burnaby

Disliked: Staff & service, property conditions & facilities, room comfort
Good location poor sanitation
Great location and view of the water in this old hotel with poor plumbing (used toilet paper cannot be flushed and is put in a small garbage can beside the toilet). Breakfast (1 croissant and 1 coffee) served in bistro around the corner from the hotel. Staff didn't know name of bistro (Anglo Snack). Reception staff (owner?) sitting in a darkened area behind a high counter in the front area of this first floor walk up was not a welcoming sight.

2/10 Terrible

John, Scotland

Disliked: Staff & service, property conditions & facilities
Poor provincial hotel
Had booked and paid for 3 rooms but reception staff attempted to reduce this to 2 for no valid reason. Car parking for whole of island is restricted to residents for whole of 24 hours. They did have 2 places immediately outside the hotel which were used by members of staff. There were no catering faciliities of any kind. Breakfasts, a croissant and a cup of coffee were available at a cafe half a mile away from the hotel. Orange juice etc were available at extra cost. No drinking glasses were provided. As 3 star hotel facilities were poor to non existant

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not leave fast enough.
This is the first time I have ever walked out of a room. Not a vacation spot for sure. If you like dark shaddy places this is it.

4/10 Poor

Krzysztof, Reading Pa.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
very old place....nothing like preview pictures...
not very good one...i was sold on those nice pics , didn`t look anything like it

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the hotel was overpriced, television and fridge did not work and employees did not care about the client.

8/10 Good

Allotmentlad, Manchester

Great location
Despite booking the night before, when we arrived they told us the hotel was full so were offered a couple of rooms that weren't in use at that point. Picked a large, sea-facing room on the top floor with no en-suite and what turned out to be non-operational air-con. However, the price was consequently reduced from the original booking. The bathroom was in need of some TLC (lots of hot water though) but we survived quite happily without air-con despite the hot weather. The staff were great, didn't try the breakfast at the cafe down the road but the shop on the corner near the front door was great. It is a grand old Palazzo, in need of money spending on it but I thought it was a great place to stay for the price. I'd go back there if I was to stay in Ortigia again but stay in one of the best rooms.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Better places to go to!
Good location and full of promise but there was no parking, breakfast was not in the hotel but across town in a bar. The bathroom was dirty and poorly maintained. Mould was growing on the wall around the aircon unit and the floor had not been cleaned for some time. A real shame as the building could be so much more with a little effort.

2/10 Terrible

highlander5775, midlands

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed travellers
Ortegia is a wonderful place with plenty to see and do. The hotel was disappointing as it really needed some TLC and thought. It had tired charm because of the architecture, however the room had a wall light that fell down on minimum contact. Shower head bracket was broken. Mould on the walls and a deep layer of dust under the bed. There was no where comfortable to sit other than on the bed. The balcony had great views, but the wrought iron balustrade was rusting badly and the outer shutters were in such bad condition that they were starting to collapse. The fridge in the room was not working and guests were obliged to use a communal fridge in the corridor. Should a guest need to store medicines or specialised food it was not ideal.

8/10 Good

LondonTumi, london

Aurora Glory
A 30min walk from train station so no need for expensive taxi and located in a wonderful corner of Ortyga. My top floor room was a glorious high ceilinged classic bedroom with tall double doors to a small balcony with wonderful sea views from the bed. Good bathroom and plenty of hot water. Only criticism would be the noisy Ortyga traffic - absurd 4x4's, growling monster motor bikes, buzzy scooters and stinky diesels. When I was staying the hotel had subcontracted the included continental breakfast to a nice enough bar in Archimedes square. Recommended.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So disapointing !!!!
Except for view out the french doors of the sea....it was terrible! It was fithy....the halls were lite by sensors...it entire building was cold...beds were hard and lumpy...etc...etc...etc!!!!

2/10 Terrible

John, Winchester UK

Disliked: Cleanliness, property conditions & facilities
Why is it given a 3 star rating?
Having just finished a stay at a 3 star hotel in Taormina, the Aurora was a bit of a shock. Run down and scruffy, on the first floor ,3 fights of stairs, of a very dilapidated building. The first room we were allocated smelt very odd and the wardrobe was full of old bedding. We changed it. I think we were the only guests and if we hadn't already paid we would have left. There are no eating or drinking facilities, you are issued vouchers for a local cafe, a good 5 minute walk away.

10/10 Excellent

Anthony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old fashioned hotel with great views over the Ortigia bay at the end of one of Ortigia's most historic streets. Friendly and helpful people. No lift.

2/10 Terrible

Kimmie, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, old, and lacking but great location!
This hotel hasn't been updated or maintained at all in the past 5-6 years. I stayed here in 2006 and it was charming and quaint, so I decided to stay again... This time it was horribly dirty. Everything was covered in a layer of dust, we looked under the bed and were disgusted: piles of dirt, lint, and dust bunnies. Shower was covered in mold and grime and the water didn't drain. Our room was large and antique and had a great partial sea view, and the fact that it was old and not really kept up didn't bother us really... it was actually kind of fun to be in such an old palazzo with so much character. The location is great, and Ortigia is such a magical place that nothing could have ruined our vacation. But this place is dirty. Honestly, I am much cleaner when I go camping. The dirtiness is what will keep me from staying at this hotel in the future, and what makes me want to tell everyone to run far away from this place!

2/10 Terrible

Rached, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
This is not a 3 star hotel it is low grad little pension bed and breakfast has to do a lot work to even become one star Provide a breakfast in a bar about 300 meter away and consist of one coffee and one pastry Wi fi only work in the reception and very poor The rooms mould on the walls decoration not finishes Reception not maned all the time and call complain about the owner who is not providing and putting them in difficult situation I am going to speak to the complaint department

6/10 Okay

Kerry, Sydney

Disliked: Property conditions & facilities
Great location and view, but run down & overpriced
Our room had a great view across the ocean and the hotel is in a good location, but given the price we felt it was poor value for money. The hotel is quite run down and a bit shabby although the staff were friendly and helpful. If it was less expensive I'd be happy to recommend it as we enjoyed our stay, but I expected more for what we paid.

6/10 Okay

ebaltes, Durham, NC, USA

Liked: Staff & service, room comfort
Great location
The converted palazzo has seen better days, but it still loaded with charm. The service was friendly, though not quite as helpful as some previous reviews had suggested. The room was comfortable, but the bathroom left a bit to be desired. The shower curtain was in desperate need of cleaning or replacement. Any shortcomings, however, are made up for by the amazing location of this hotel: a quiet neighborhood with views of the sea. Ortigia is definitely the place to stay when visiting Syracusa, and this hotel was within easy walking distance of all the sites there. Even the archaeological sites and museum in Syracusa proper, as well as the catacombs of S. Giovanni, are only a 20-30 minute walk. Breakfast was not served at the hotel itself, but at a cafe in the nearby Piazza Aretusa with its beautiful fountain as a backdrop.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Beutiful spot, unique hotel.. bad breakfast
We enjoyed our 3 nights at this hotel with a seaside view. The room had lots of character, and when we checked in, the receptionist gave us a very detailed explanation of where to eat, what to see, and mapped it all for us - super helpful! She told us about a bar/restaurant with a happy hour deal and we were totaly hooked up with 5 plates of food and 2 drinks for 5 euro each! Crazy. What was frustrating was that there was no tp or soap in our room when we arrived, and after requesting both, we got only the tp.. never any soap. The room had a jacuzzi which had promise, but jets didnt function. The breakfast was at a cafe down the road with awful service - coffee was ok but we were offered only industrial/not fresh reheated croissants which we had to wait about 10min for each morning and servers were very unfriendly and even brusque with us! We went to the cafe next door across from the fountain in Piazza Archimede on the last day to avoid this frustration and the people there were nice and pastries were amazing! Hotel Aurora, please change to that cafe!

8/10 Good

Jim & Gina

Liked: Cleanliness, staff & service
Ortigia, A must in Sicily
I would highly recommend anyone going to Sicily to spend time in Ortigia, lots to see, lots to do, lots of neat restaurants

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Real Sea Views
The hotel is quite old fashioned, but clean and the staff were actually amazing. They even took us out with them to experience the festival of fish. As with most hotels in Sicily the breakfasts aren't up to much.

4/10 Poor

Bob, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm glad we only stayed for one night
Lovely building but no maitenance for years means its falling to pieces. The shower didn't work, the toilet seat fell off in my hand, there were no shades on the lamps near the bed. The breakfast was poor and the coffee undrinkable. Very disappointing the building looked great from the outside.

8/10 Good

Adrian

Liked: Cleanliness, room comfort
A lovely palace well positioned for exploring the old city. We had a fine room. Understandably there was no lift and we changed rooms to avoid climbing higher. The supply of hot water was erratic, especially in the shower. The hotel has an environmental policy re towels and the use of water which was a plus for us. Quite noisy.

4/10 Poor

Kees, Oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended - poor value for money
I had specifically booked a double room with sea view but on arrival I got a small room with no view (I suspect they had offered my booked room to other guests). My complaints did not help. The room was very worn down and the shower cabinet dirty and appaling. The shower was falling apart. The reception was not manned at night time and there was no fire escape plan or route. There is no elevator. Although described in the prospect the room did not have a minibar. Siracusa and especially Ortigia is a very nice place but to fully enjoy it I recommend to book another hotel, preferably a 4 star hotel.

6/10 Okay

Angela, Eugene, OR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very old building, on the water, view to east
The gentleman at reception was very helpful and even was able to upgrade our room upon my request. The booking site advertised this hotel as having a view toward the sea, which it does, but they don't tell you that, besides facing the sea, it is also above a very busy, major thoroughfare of Ortigia. Although Ortigia is quaint and characteristic, it is also very busy with lots of traffic. This hotel is located on the sunrise side of the island, while the nicer side of the island is on the west, toward the sunset (e.g. where the Fontana Artusia is located). The hotel was supposed to serve breakfast, but they told us there was a problem with their kitchen, so they sent us, with vouchers, to "Cafe Centrale" on the Piazza Archimedes, about a 5 min. walk away. We didn't mind the walk, but that Cafe isn't particularly good. The hotel is in a very old building, which with some restoration, could have been quite lovely. Instead it is a little shabby, the art work on the walls is shlocky and cheap looking, and the dining rooms are painted a very garish bright blue which doesn't keep with an "old building" style. They provide wifi, but only in some public areas, such as in the lobby next to the reception desk. We could not get wifi in our room. There was a good supply of hot water in the shower, but the shower stall was sort of falling apart as it had very decrepit sliders on the bottom. The location was very good for the price, and Jonny (the day-time reception person) was very nice and helpful. I would recommend this hotel for short stays in Ortigia at a budget price. But if you absolutely must have internet in your room, you may want to think about investing in a "chiavetta" , that is, a "dongle," a USB device that you can buy from an italian phone store such as TIM or others. It usually comes with about 100 hrs or more (for a limited number of months) of internet access and you can use it anywhere, no wifi needed. But you may want to have your laptop with you when you buy it, as it is tricky inserting the SIM card into the device. We needed extensive internet access, as my husband teaches courses online.

6/10 Okay

manu, los angeles

Disliked: Property conditions & facilities
nice location, the hotel needs some update.
beautiful view if you get the room with the sea view, do not get the parzial view, you won't be able to see the water! the hotel it's old, some of the rooms, the one on the upper floor, are newer, but all the bathrooms don't work too well,it's either the shower or the toilet, or the sink, so be prepared.... ortigia is one of the most beautil place you will ever see and the location of the hotel is great. keep in mind if you get the room with the seaview that it's going to be noisy especially during the week end, this is because the main road is by the sea. breakfast is decent, boiled eggs, limited amount of cold cuts and only chese singles, no espresso or cappuccino, just regular coffee, but the the fresh pastry are GREAT! it's an ok place after all, kind of overpriced for what you get. you can find better deal in Ortigia, but the fact that the hotel is in an old, or antique building, it's nice. remember no elevator and the rooms are on the second and third floor.

10/10 Excellent

Elizabeth Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & service in a character hotel
This hotel is in an excellent location, on the sea front, in a really lovely unspoiled part of Sicily - Ortigia. You feel as though you are living in the old home of a wealthy person from times gone by - full of character and atmosphere - thankfully, no one has modernised it. The service from the reception staff, who are fluent English speakers, is absolutely 5* and adds to the enjoyment of staying in this hotel. The hotel even provides an interesting tour of Ortigia, with one of the receptionists, for 5 Euros. Highly recommend ths hotel.

2/10 Terrible

cheri, ridgway, PA

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Aurora in Syracuse, Italy- not recommended
I would never recommend this hotel. The bathrooms are a joke, plastic shower bar to hold plastic curtain about to fall down. Water all over floor due to a half inch lip on floor of shower. Very cold in the bathroom and if you get hot water for shower it takes forever (one night I waited over 15 min. never warmed up). The rate was to include a breakfast buffet. Instead we got a coupon to take down the road for one coffee drink and one pastry, if you wanted an extra coffee, you paid for it. The owner seems only concerned with taking your money but not putting any back in to the hotel.

8/10 Good

Linda, Springfield, IL

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad for price
Ortigia hotels are expensive so for the money this was not bad. We had been use to a little more in our previous accommodations in Sicily but it's like going to NY and expecting the Plaza when you pay the price of Holiday Inn. Location was just a fraction off the main route which was fine with us, we could see the sea from our window - if we looked out and to the side. The website is deceiving because there was no hotel parking. We had to drive down 1/2 mile to the Public Car Park and on the weekend it was only 1 Euro a day. Also, the internet did not work in the room, but it did work in the lobby. Breakfast was a little disappointing - I've never seen cheese wrapped in plastic in Italy until now, but the wonderful cornetto (croissant) made up for it. The commode also could not take ANY toilet paper. Not sure if we were the only room like that or not. The hotel was on the 2nd floor of a building that shared the entrance with two apartments - which wasn't a problem. The decor was very Sicilian with Baroque details which was very quaint but could have used a dusting. The daytime desk clerk was very nice and we thoroughly enjoyed talking with him.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falmet skønhed!
Hotellet lever bestemt ikke op til sine 3 stjerner. Det er nedslidt - balkonen er f.eks. livsfarlig, der er ikke TV eller WiFi på værelset, morgenmad serveres på en café i nærheden, receptionens engelskkundskaber fraværende, rengøringen under al kritik og servicen generelt ringe... Men kan man leve med det, er hotellet meget charmerende og beliggenheden perfekt (undtaget parkeringsforholdene).

4/10 Poor

Elisa, Argentina

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
This hotel has seen better days
The hotel is placed in what clearly used to be a beautiful building but is now deteriorated. We arrived on a Wednesday afternoon and there was no one in the hotel, we had to wait in the street for around 20 minutes till the lady in charge arrived. Although she gave us a map and gave us useful tips related to things we could visit, she did it in a hurry, like she had other things to do even though we were the only guests there at the moment. It rained that morning, and some water and dirt entered our room through the windows, no one bothered to clean that up before we arrived. Fortunately, the next day the room was properly cleaned after we came back. Wi fi connection was very poor.

4/10 Poor

Pia, Frederiksberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et Hotel man aldrig glemmer
Dette Hotel er ikke alene slidt - det er nedslidt -faldefærdigt. This Hotel is not only worn - it's ramshackle.(A hotel you will never forget)

6/10 Okay

Peter, München

Liked: Cleanliness
Disliked: Property conditions & facilities
Ehemals schönes Hotel mit zwar hilfsbereitem Perso
Unsere Buchung war beim Eintreffen nicht auffindbar und wir hatten kein Zimmer. Als ich darauf bestanden habe, wurde dann eine Lösung gefunden. Bei der Abreise sollte ich dann die drei Tage bezahlen, obwohl ich über Expedia schon gezahlt hatte. Erst lange Anrufe bei Expedia konnten die Sitation dann klären. Das 1. Geschoss des Hotels ist sehr schön, aber schon sehr mitgenommen. Unser Zimmer hatte eine fantastische Aussicht, die Ausstattung war eher notbehelfsmässig. Ein SEHR kleines Frühstück gab es in einem 5 Minuten Laufweg entfernten Touristencafe, das sehr saftige Preise hat wenn man mehr möchte als eine Speise + ein Getränk (was nicht sehr schwer ist...). Das Personal ist freundlich spricht aber so gut wie kein Englisch. Es ist uns völlig unverständlich wie man bei so einer schönen Lage und viel Potential ein Hotel so kaputt gehen lassen kann.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'albergo non ha riservato la camera come da prenotazione tramite Expedia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Lage und freundliches Personal
Der Blick vom Zimmer auf das Meer ist wunderbar. Der Stadtstrand ist zu Fuß in gut fünf Minuten zu erreichen, direkt gegenüber liegt die Bushaltestelle (leise Elektrobusse), falls man mal auf das Festland möchte. Das Personal ist sehr freundlich und gibt nützliche Tips zu Restaurants abseits der Touristenwege (z.B. das Benvenuti al Sud).

2/10 Terrible

Michael, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel.....
This hotel must be renovated or closed down.....

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à oublier
très déçu... Incroyable que cet hôtel soit classé 3 étoiles... Très vétuste et sale, aucun sens du service client, chambre très chère (env 95€) pour un confort inexistant, c'est à croire que le classement 3 étoiles remonte au 19ème siècle !

10/10 Excellent

Yves, nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel charmant
Bon rapport qualité prix, personnel sympa et cadre sympa

6/10 Okay

Karin, Bra

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bra läge!
De hade slarvat bort vår boxning och försökte få oss att betala mer för ett större rum, men till slut löste det sig. Fick ett jättestort rum till samma pris. Frukost äter man på ett café nere vid torget. I övrigt väldigt charmigt på ön Ortyga som är en del av Syrakusa!

8/10 Good

raffaele , torre del greco

Disliked: Staff & service
hotel "cosi cosi" in un posto bello e di interesse
la nostra camera vista mare era grande e confortevole pulizia appena sufficiente. con il pass che ci ha dato la direzione abbiamo risolto il problema del parcheggio.Il resto della positività sta nella città di Ortigia che è straordinaria sotto il profilo storico culturale.A pochi km il mare è molto bello.Il mio giudizio complessivo è positivo e non sono d'accordo con alcune recensioni dell'hotel che viene descritto peggio di un mostro anche se riconosco che un po di volontà e disponibilita in più renderebbe il giudizio solo positivo

2/10 Terrible

Jean-Damien, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo y sucio
Gan rechazado mi comentario anterior por ser negativo. Por lo visto solo aceptan comentarios positivos. Reitero que este hotel es un engaño con sus 3 estrellas. Es muy sucio, baños compartidos, cuarto piso sin elevador, sin televisor ni aire acondicionado.

6/10 Okay

Bente Bauer, Danmark

Disliked: Cleanliness, property conditions & facilities, room comfort
God beliggenhed
Et gammelt og slidt hotel, hvor rengøringen ikke er i centrum. Dog var sengetøj og håndklæder rene og fine, men lidt støv og nullermænd var at finde. Badeværelse tilkalket og nusset at se på, men ikke decideret beskidt. Til gengæld oser hotellet af charme - sådan som jeg kan lide det - ved at være "skævt" og langt fra standard. Med adskillige meter til loftet og en lille balkon med udsigt over Middelhavet så er jeg solgt. Der er meget støj fra gaden, hvis man sover med åben dør. Parkeringsplads svær at finde - vær forberedt på, at det kan tage lidt tid.

2/10 Terrible

Carmine Castell, Sorrento

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deludente
Merita al massimo una stella. A parte la veduta panoramica eccellente , il resto è stata una delusione continua. Innanzitutto al 1° piano con 34 gradini da affrontare e senza un aiuto per portare i bagagli ( a 77 anni pesano molto), Camera spaziosa , luminosa , biancheria ottima ma il bagno lasciava a desiderare . Per la notte non esiste personale , Ti consegnano le chiavi e ti arrangi per l' entrata oltre le ore nove. Al mattino per la colazione un tagliando da presentare al bar Centrale, a 200 metri di distanza, nella piazza principale di Ortigia, Prezzo abnorme per i servizi, pochissimi, forniti. Mai più. Ho pernottato con mia moglie , figlia e nipotino il 18 giugno.

6/10 Okay

Verified traveller

Disliked: Room comfort
Bellissima posizione vista mare
Hotel adatto per soggiorni brevi!tante scale per raggiungere la nostra stanza.

4/10 Poor

rob, livorno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ampiamente deludente
l'unica cosa positiva è la posizione accanto al lungomare di Ortigia, ma l'hotel è fatiscente, con camere squallide, pavimento che vibra, letto scomodo, bagno con un vetro rotto. All'arrivo hanno cercato di appiopparci una camera con una porta a vetri satinati, che io ho rifiutato tassativamente. Colazione (brioche e cappuccino) a 300 metri presso un bar convenzionato. Rapporto qualità prezzo decisamente sfavorevole

4/10 Poor

Gianfranco48, bologna

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bello ma ... deludente!
Posizione: ottima; immobile: non manutenuto; camera: bella ma da tempo non si investe più nel tenere adeguati ed efficienti gli accessori soprattutto del bagno; Ma, il più grave è la promessa di colazione a buffet che si traduce in pratica in buoni per una consumazione in un bar in piazza Archimede con una bevanda e pasta! Peccato: ci sarebbero tutti gli ingredienti per un'ottima sistemazione che, per mancanza di entusiasmo e di investimenti, la si sta lasciando decadere!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Unbeschreiblich schmutzige zimmer
Wir kamen in den teilweise gar nicht spaßigen genuß zwei zimmer zu beziehen. Es handelt sich um zi nr 13 und nr15. Wir hatten dreibettzimmer gebucht wurden die erste nacht aber in ein winziges doppelzimmer gequetscht, sowas gibt es selten. Das bett war unterirdisch schlecht. Man hatte mühe nicht vom rand aus zusammen zu rutschen in die mitte, so durchgelegen war es. Noch schlimmer war der zustand v diesem zi 15. Unbeschreiblicher dreck wohin das auge blickte. Am boden kullerten die staubhexen durcs zimmer. Die vorhänge staubten bei der kleinsten berührung und im bad grauste es einem richtig. Die innenwände der dusche waren schmierig von rückständen die ränder der duschkabine schwarzbraun vor dreck. Der handtuchhalter war an unbenutzen stellen an der seite bchstäblich schwarz vor staub. Der schrank im zimmer ist unbenutzbar. Die innere rückwand auf gut 50 cm verschimmelt. Schimmel auch über dem schrank an der wand und in großen teilen an der wand gegenüber, nur optisch kaschiert durch einen scheinbar dicken anstrich. Bei licht sah man allerdings diese schimmligen stellen. Am nächsten tag bekamen wir unser gebuchtes dreibettzimmer. Es ist die nr 13. Dieses ist ein geräumiges eckzimmer, scheinbar ohne schimmel. Auch hier wieder die staubhexen am boden und die verschmierten innenwände der dusche, was uns aber wie im.paradies vorkam im gegensatz zu zi nr 15. Zum frühstück muß man in eine bar im ort gehen u bekommt ein getränk u ein gebäckstück. Thats all, kein gebuchtes buffet

4/10 Poor

nadadenada, 横浜

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
優れた眺望のみ
優れた眺望でしたが、それ以外は予想以下でした。支払いを到着日に要求されました。スタッフが来るまで、wi-fiを使える部屋にも入れず、またチェックアウトすることもできませんでした。朝食はかなり離れたバーまで歩いて行かねばならず、駐車場も路上を探すように言われましたが、そう簡単には見つからず一苦労しました。

8/10 Good

Jens, Møller

Liked: Staff & service, room comfort
Fantastisk beliggenhed og god servivce
Fantastisk at se ud over havet og samtidig bo midt i det hele. Og meget serviceminded "portier". Brusekabine dog noget slidt, men det rører ikke ved en god oplevelse.

6/10 Okay

Chanel no 5, Zoetermeer

Liked: Staff & service
Disliked: Cleanliness, room comfort
Authentieke ervaring
Hotel Aurora is een authentieke ervaring, het is een oud palazzo met charmante details Hoge plafonds (5 m) met schildering, kroonluchter en marmer. Het past bij de omgeving, het oude Ortigia. Het comfort is wat teleurstellend, (harde matrassen, douche is wat behelpen) maar als je niet te veel verwacht is het een heel leuk hotel met vriendelijk personeel.