Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to highway

Posted 20-Oct-2014
everything was great, no cookie upon check in however
2 out of 5
Recommended
for Everyone
by A verified traveller from Syracuse

Tired Room

Posted 19-Oct-2014
It was an ok experience. Staff at front desk v friendly; so good first impression (warm cookie helps). We were in an older section of the hotel. Arrive at our room to find a filthy door (pop stains all over); telephone is not charged; stains on pillow (luckily not all of them); bathroom had hair from previous occupant. The beds were clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the mall

Posted 29-Sep-2014
Cons: Still a bit dated.
Location: Mall, downtown.
We stayed at this hotel to do some shopping at the Destiny Mall. All in all it was a pleasant stay. The staff were friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Connecticut

Clean and friendly staff

Posted 21-Sep-2014
The hotel room was clean. The staff was friendly. Me and my husband stayed here and the only thing negative we had to say was there was not enough towels in the bathroom. Would definitely stay here again!!
3 out of 5
by A verified traveller from Belleville Canada

Looking forward to stay

Posted 15-Sep-2014
Pros: It was great staff service for fridge and mircrowave.
Cons: complimentary breakfast
Location: Syracruse Destiny shopping , indoor golf go-carting good full golf courses in the area
It was disappointing to hear complimentary breakfast is not featured at this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller from new york

Good hotel, pricey tho

Posted 02-Sep-2014
The hotel was good. The room pretty comfortable, the bathroom could have been cleaner ( hair found in the shower), there was no fridge in the room! Complementary cookie at check in was a nice surprise. Overall, way too expensive for what the kind of a room I got.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beds not all that great

Posted 01-Sep-2014
It says "sweet dreams" but I did not get a good night sleep. The beds were not firm, which caused me and my husband to wake up each time we turned to change sides. The rollaway bed was awesome though!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Close to everything if you have a car

Posted 27-Aug-2014
Location: Because we had a car, everything was about a 10 minute drive away. These locations included the zoo, restaurants and the Destiny Mall.
We liked the location because it was not located in the traffic congestion and very quiet. The rooms were very nice. The only partially negative comment would be that the rugs are a bit worn. The breakfast was delicious with a lot of choices. Would have preferred that the outdoor pool was warmer.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Nice hotel, with easy access to 481 and shopping.

Posted 25-Aug-2014
Pros: Hotel was clean, friendly and had a nice restaurant.
Cons: Never use Expedia.
Location: Good shopping.
I asked for a hotel room with a King bed from the Expedia website, and instead showed up and to my surprise I had a room with twin double beds. not impressed with that. No King beds remaining, so was stuck with that room for two days. Will never use Expedia again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Aug-2014
Very good hotel. Staff was very helpful on directing me to a auto service center. Arrived late and was greeted with friendly caring employees.