Ratings based on 1,401 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Adelaide

Good staff, poor beds

Posted 31-Jan-2015
Staff and facilities good, but bed was terrible. Thin, lumpy mattress that had definitely seen better days.
3 out of 5
by A verified traveller

Old hotel

Posted 30-Jan-2015
Pros: Central location
Cons: Everything should be painted and upgraded
I noticed that hallways and room need to be repainted and upgraded. Dirty dishes sat in the hallway all day!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Perfect central location

Posted 29-Jan-2015
Perfect location for trains and walking into the city clean beds and rooms very polite and helpful staff. Would definitely book again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Perth

nice hotel right opposite the Wynyard underground

Posted 26-Jan-2015
Pros: bed cleanliness politeness of staff close to city and underground
Cons: another chair a toaster and a couple of plates and knives and forks
Location: close to central Sydney, circular quay and Martin place mall and Pitt Street Mall. walking distance to Darling Harbour
generally good but only has one lounge chair. no toaster or any implements except tea spoons. the railway station is very convenient for general shopping. Television is woeful, I couldn't see the ball when watching cricket. bed was comfortable and air-conditioning was adequate. best hotel shower i have come across. Close to the city centre - very convenient
Comment from Hotel Management
28-Jan-2015 by Michael Smith, Hotel Management
Hi Fred, Thank you for your review in relation to your recent stay at the hotel. Any feedback we receive from our valued guests is greatly appreciated and taken on board to ensure we provide a superior level of service at The Menzies Sydney. The hotel is one of the most historic in Sydney and as such there are some aspects that reflect this heritage. However, we ensure the rooms and facilities are neat, tidy and very well maintained. A room refurbishment is in our capital expenditure plans which will result in a substantial improvement to our products. I'm glad to hear that overall you had an enjoyable stay and hope to welcome you back again soon. Many Thanks, Michael Smith
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel in the heart of Sydney

Posted 26-Jan-2015
Friendly, convenient, comfortable beds and close to transport
Comment from Hotel Management
28-Jan-2015 by Michael Smith, Hotel Management
Hi Sue, Thank you for your review. I'm pleased to hear that you enjoyed your visit to The Menzies Sydney. We hope that you will return as our guest once again soon. Warm Regards, Michael Smith
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Campbelltown

Very enjoyable

Posted 25-Jan-2015
Very lovely stay , close 2 all our needs , staff very friendly , would stay again !! Spa was very relaxing after shopping . Just had 2 pop across the road for our trip home on the train .
Comment from Hotel Management
28-Jan-2015 by Michael Smith, Hotel Management
Hi Kerry, Thank you for your feedback in relation to your recent visit to the hotel. I'm so glad to hear that you had such an enjoyable stay with us and look forward to welcoming you back next time. Many Thanks, Michael Smith
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 神奈川

駅からも近く店も近く最高!

Posted 21-Jan-2015
Cons: 友達とロビーのパブでお酒を飲んだのですが、チェックアウト後で鍵を持っていなくてトイレに入れず困りました。トイレを貸してくれなくて駅に行くのを勧められてがっかりしました。
ホテルの人は親切にしてくれた。プールもジャグジーも少し時間が空いたときに入れてよかった~。とにかく利便性が良かった。バスタブも清潔だったので毎日お湯をためて疲れを取りました。また泊まりたいと思わせるホテルでした☆彡
2 out of 5
by A verified travellerfrom Bayern

tolle Lage - Hotel selbst aber enttäuschend

Posted 20-Jan-2015
Das ehrwürdige Hotel ist ziemlich in die Jahre gekommen, was sich u.a. in der Zimmerausstattung zeigt. Alles wirkt insgesamt sehr abgewohnt, Zimmer dunkel und unmodern. Erst ein Zimmer im 1. Stock, das immerhin keine Verbindungstür und 2 größere Fenster hatte, war o.k. Sofern man das Zimmer am Abreisetag nicht pünktlich vor 12 Uhr verlässt, fällt eine Gebühr von 20 AUD an, auch eher ungewöhnlich. Eingangsbereich und Bar sind sehr nett, Frühstück sehr gut.
3 out of 5
Recommended
for Everyone
by A verified traveller

Old but clean

Posted 18-Jan-2015
Good for short stay. Needs refurbishment especially the bathroom and pool. Opposite to Wynyard station with plenty of shops and bars nearby.
5 out of 5
Recommended
for Families
by A verified travellerfrom La Jolla

Lovely European Charm

Posted 18-Jan-2015
Pros: We loved the location, across from Wynyard station and near Circular Quay. We also really liked the atmosphere in the hotel.
Cons: Free wifi in the room, or at least free wifi in the lobby. They only give 30 minutes free/day in the lobby.
Location: The hotel is near all the great tourist spots.
The hotel has a lovely European charm about it. The lobby has a quaint cafe with excellent food. We used the gym and pool and thought both were well maintained and equipped. Our room had breakfast included. This was a beautiful spread of scrambled eggs, roasted tomatoes, sauteed mushrooms, baked beans, heaps of fruit, specialty coffee, toast, croissants and cereal. My sons were in heaven with the selection.