Ratings based on 2,858 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeton

Posted 21-May-2015
Pros: The service by staff - very helpful and informative, the available options for eating as it was not necessary to go out. Close proximity to city/train
Cons: Pricing of rooms to cater for larger families
Location: I was there for a work conference for a day so did not have the opportunity to do activitiies - was good walking distance to places & train access
I had a great experience at the Menzies, the staff were friendly, helpful and informative. Facilities were lovely, clean and a warm room as it was cold in Sydney during my stay. Great location near the train station for easy access and excellent walking distance to many places surrounding the motel. It was fantastic to have a variety of options for eating in. This was beneficial for me as I was on my own and did not have to go out of the Motel to have a lovely meal. Overall, I would recommend the motel and would stay again. thanks
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne.

Very convenient position.

Posted 21-May-2015
Pros: Position,size of rooms,helpful staff,pool was clean and good temperature,well equipped gym.
Cons: Found the TV a little hard to turn off (!!). But maybe that was just us.
Location: We found no trouble walking to Hyde Park...easy to walk to Darling Harbour and the Rocks.
Right opposite the station. Comfortable good sized rooms. Good position in the centre of things. Staff helpful. Restaurant down stairs was good value,especially the Roast. Used both the pool,sauna and gym. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Geelong

Menzies Magic

Posted 19-May-2015
Pros: The staff are amazing. Always friendly and helpful and the location is ideal. Also the buffet breakfast is superb.
Location: The location is the best in Sydney - close to the Rocks, Circular Quay, public transport and all the wonderful things that Sydney has to offer.
We love the Menzies for its location, staff, facilities and decor. This time I had an accident in Sydney and instead of getting to stay at the hotel i was in hospital having a broken arm repaired...the staff offered us late checkout and gave us a card and fruit platter, with best wishes. this kindness really was appreciated by my husband and myself so thank you.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything.

Posted 18-May-2015
No cocktail ingredients in piano lounge 30 minutes after opening on 16th may 2015. NOT GOOD ENOUGH! .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Nice hotel, good for walking sydney cbd

Posted 17-May-2015
Was lovely. Room was clean, quiet and comfy. Buffet breakfast the next morning was very nice. Staff were very slow when checking in. Orher than that it was a very nice stay i would stay there again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane, AUS

Hotel close to the city

Posted 17-May-2015
Hotel needed some updating and upkeep! There was duct tape around our toilet and the room needed some modernising. Staff were exceptional though and close to the city heart - would stay there again due to the closeness and staff
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cairns

Perfect location

Posted 16-May-2015
Stayed 4 nights and loved every part of it. The customer service at The Menzies is exceptional. Every single staff member was polite, friendly and helpful. While the hotel is an older hotel it was very clean. We got the buffet breakfast every morning and could not fault it. Plenty of choice and even caterered for those that needed gluten free food. It is in a perfect location, walking distance to Darling Harbour, Circular Quay, Queen Victoria Building and anywhere else in town we wanted to go. The taxi rank is at the front door, the bus stop across the road and Wynard Train Station also across the road. There were plenty of restaurants, cafes and supermarkets all close by. Would definitely stay here again when in Sydney and would recommend it to anyone else looking for a hotel in the city.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Great location

Posted 11-May-2015
Pros: Location
Cons: Room facilities need updating
Location: Train station
Fire alarm went off at 12.30am and the building was evacuated. We walked down the fire stairs with elderly people into the back alley. When we walked around the front of the building people were standing in the hotel foyer. Staff had no idea what was going on. Not very professional there was children and elderly people who had been scared out of there beds and nobody had any information. We stood around the foyer for about half and hour when told it was a false alarm no apologise nothing. The duty manager should have made it his business to find out what was going on and kept us all informed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

Very accommodating

Posted 09-May-2015
The staff at this hotel are fantastic! Room was basic but had everything for a comfortable stay. Nice and central. Goodexperience and would stay again.
Comment from Hotel Management
12-May-2015 by Michael Smith, Hotel Management
Hi Kelly, Thank you for your feedback. We're so pleased to hear that you had a lovely stay and hope to welcome you back once again soon. Warm Regards, Michael Smith
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Auckland, NZ

Nice hotel close to all things you want to visit

Posted 06-May-2015
The location is great, in walking distance to everything however the hotel needs to be renovated. All in all I would recommend the hotel and would go back again
Comment from Hotel Management
12-May-2015 by Michael Smith, Hotel Management
Hi Aleksandar, Thank you for your feedback. As you may be aware, The Menzies is one of the most historic hotels in Sydney and thus, many aspects are reflective of this. However, we do have plans to refurbish in the near future, which will generate significant improvements in regards to this aspect. I'm glad that overall you had a lovely stay and we hope to have you return again soon. Warm Regards, Michael Smith