An enjoyable two night stay in this "urban resort" hotel. Facilities are great although some of the carpets in communal areas were starting to look a bit grubby. Reception staff were friendly and helpful and the service was really excellent. We were offered an upgrade to a suite for the first night and then went back to standard for our second night. The previous weekend we'd spent one night in an upper deck room and it's that experience of staying in three grades of room that prompts me to make a comment about the bathrooms. The size of bath in each of the three grades of rooms is identical with a shower over the bathtub. We'd have liked to have the luxury of being able to share a bath or even a shower but in each grade of room space was tight. The higher grade rooms are certainly bigger and have a few touches of luxury but the extra space could have enhanced the rather cramped bathrooms rather than the living areas. The rooms we stayed in were spacious, the beds comfy, the decor smart and the suite room had a lovely balcony. Staff kindly moved our luggage to the standard room for our second night. The restaurant, pub and coffee shop staff all provided a memorably polite and efficient service and all seemed happy to be there. Food was both tasty and well presented. Staff at breakfast and checkout on our final morning were really stretched with a number of large parties but were able to deal effectively with all that was thrown at them. Pity about the bathrooms.
Craig from UK
Situated in the business district, this spa hotel is close to Swindon Designer Outlet, Museum of the Great Western Railway …More
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