Dear Guest,Thanks for taking the time to review your stay at our hotel.Thank you for your recognition of our team's excellent service. Please don't hesitate to bring your concerns to our team during your stay so that we can find an appropriate solution. One of our top priorities is to ensure the comfort of our guests, and we are always eager to help in any way we can.We hope to see you again! Best wishes,Kate Davies, General Manager

Dear Peter, Thank you for sharing your feedback about your recent experience.We're thrilled to hear that you found our SweetRooms to be a cozy upgrade and appreciated the swift check-in process. It's great to know that our efforts to provide comfy accommodations at a good price point are hitting the mark. As you've noticed, we are indeed a bit away from the hustle and bustle, offering a tranquil retreat while still being accessible to the city's charms. While it's true that some parts of the hotel showcase signs of our journey through time, rest assured that cleanliness is our mantra, and our team works tirelessly to ensure a spotless environment for our guests. We're proud of maintaining high standards, and it's rewarding to hear that you found your stay to be neat and tidy.We hope to welcome you back for another visit. See you soon,Kate Davies, General Manager

Hi Andy, I'm sorry to hear that your experience was less than perfect. We're keen to learn more about what happened so we can fix it for you.It's disheartening to hear that our usually praised Sweet Bed didn't come with enough pillows for your comfort and that the TV was uncooperative during your visit. We generally receive compliments on our cleanliness and amenities, so it's surprising to hear your experience with the bathroom and towels. I want to assure you that we have a dedicated team to assist with any in-room issues, including tech support for those pesky TV gremlins. While our bathrooms are designed with efficiency in mind, I'm sorry to hear it felt less than welcoming for you.We hope you will give us another chance to welcome you back for a more enjoyable stay in the future.Kind regards,Kate Davies, General Manager

Hi there,Thanks for taking the time to review your stay.We try to ensure that our rooms are comfortable with all that is necessary for an enjoyable stay. Nevertheless, we have noted your comments and will consider them carefully when making future improvements.We hope to welcome you again in the future. Best wishes,Kate Davies, General Manager

Dear Connor,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable.We hope to see you again soon.All the best,Kate Davies, General Manager

Dear Guest, We appreciate your candid feedback.We are very sorry to hear that our standards did not meet your expectations on this occasion. We regret you did not make us aware of this while onsite so that we may have taken the necessary action. Nevertheless, rest assured that we have passed this on to the concerned team members and it will be used to identify areas of improvement.We hope to see you again soon. Our best wishes,Kate Davies, General Manager

Dear Guest,Thank you for this great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.It would be great to welcome you back soon!Take care Kate Davies, General Manager

Dear Guest,Thank you for taking the time to give your opinion about your stay.We're truly sorry to hear that the bed in your room did not meet your expectations. Our team takes great pride in ensuring that all our guests have a comfortable stay, and it sounds like we fell short this time. While all our rooms feature the Ibis Sweet Bed designed for utmost comfort, it appears that you experienced an unusual situation that we will certainly look into. Cleanliness is also a top priority for us, and we're usually known for our attention to detail when it comes to room preparation. We'd love the opportunity to show you the high standards we aim to uphold, which have been recognized with the ALLSAFE label for hygiene and prevention.It would be a pleasure to welcome you back in the future. Kind regards,Kate Davies, General Manager

Dear Guest,Thank you for positively reviewing your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again very soon!Take care! Kate Davies, General Manager

Dear Guest,Thank you very much for taking the time to share your review.We are sorry to hear that your stay did not entirely meet your expectations. Please do let us know at the time of any concerns, our team is always on hand to assist and try to ensure that you have the best stay possible.We hope to be able to welcome you back again.Best wishes,Kate Davies, General Manager

Dear Evren,Thank you for sharing the review of your stay with us.We are pleased that we were able to meet your expectations.We hope your next visit is just around the corner.Happy travels,Kate Davies, General Manager

Hi there,Thank you for posting this feedback about your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again soon.All the best,Kate Davies, General Manager

Dear Guest,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.All the best,Kate Davies, General Manager

Dear Guest, Thank you for this great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,Kate Davies, General Manager

Dear Michael,Thank you for taking the time to share your opinion with us regarding your stay.It warms our hearts to hear that our staff made you feel welcome and that you found value in your stay. We're also thrilled that you loved our breakfast spread; it's quite the feast to start the day with, isn't it? Your furry friend was a delight to have too! I must admit, our ibis Sweet Beds usually get rave reviews for comfort, but I'm sorry to hear it was a bit on the firm side for you. Rest assured, comfort is a top priority for us, and we aim to ensure all our guests have a restful night.We look forward to welcoming you back in the future.Best wishes,Kate Davies, General Manager

Dear Duncan,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.Come back soon!Take care,Kate Davies, General Manager

Dear Leigh,Thank you for letting us know that you had such a great stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We can't wait to welcome you back on a future visit.All the best,Kate Davies, General Manager

Dear Lee,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We can't wait to see you again.All the best,Kate Davies, General Manager

Dear Nigel,Thank you for this kind review.We're thrilled to hear that you had an excellent experience with us and appreciated our hotel's location. It's always great to know that our guests are enjoying their stay and making the most of what Swansea has to offer. We're also happy that you found our rooms clean, comfortable, and well-maintained, as we strive to provide the best night's sleep for our guests. See you soon. Cheers!Kate Davies, General Manager

Dear Richard, Thank you for your review.We're thrilled to hear that you found our hotel to be good value for money and appreciated the free parking. It's always great to know that our guests are enjoying the perks we offer! We understand that not all mattresses are suitable for everyone, and we're sorry to hear that you found the bed a bit too hard. Our ibis Sweet Beds are designed to provide a comfortable night's sleep, but we know that comfort can be subjective. Next time you're around, feel free to let our reception team know, and we'll do our best to make your stay even more comfortable. We look forward to welcoming you back for your next visit. Best wishes,Kate Davies, General Manager

Dear Guest,Thank you for sharing such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best wishes,Kate Davies, General Manager

Hey there, Duncan! Thrilled to see your positive feedback. Thanks for sharing your experience with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Kate Davies, General Manager

Hi Stewart,Thanks for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Kate Davies, General Manager

Hey there, Tracy! Thrilled to see your positive feedback. Thanks for sharing your experience with us.We are delighted to know that you had a pleasant stay with us.We can't wait to welcome you back.Cheers,Kate Davies, General Manager

Dear David,Thank you for positively reviewing your experience.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to having the opportunity to welcome you back in the future. Best wishes,Kate Davies, General Manager

Hey Jack! Your kind words are music to our ears. Thanks for the rave review.We're thrilled to hear that our staff made you feel welcome and that you enjoyed your immaculate room. It's great that you also had a chance to visit our bar and have a nice chat with our team member. We always aim to make our guests feel at home! It would be great to welcome you back.All the best,Kate Davies, General Manager

Hi Ffion, wow! Your glowing review just brightened our day. Thank you!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be fantastic to welcome you back.Cheers,Kate Davies, General Manager

Dear Hiu, Thank you for reviewing your recent stay.We appreciate you choosing to stay with us. We are sorry for the inconvenience; our guests' feedback is very important to us to make sure we are meeting your expectations and are able to take action where necessary.We hope to see you soon. Cheers,Kate Davies, General Manager

Dear Geraldine,Thanks for taking the time to review your stay at our hotel.We're thrilled to hear that you found our location convenient and appreciated the easy access to the motorway, city, and the beautiful Gower Peninsula. It's great to know that you had a smooth parking experience and found our staff friendly and helpful. We appreciate your feedback regarding the cars parked on the slip road and will definitely look into this matter. As for the noise from the main road, we apologize for any inconvenience it may have caused. Next time, feel free to request a room on the car park side, which tends to be quieter. We hope to welcome you back!All the best,Kate Davies, General Manager

Hi Adil,Thanks for this positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It'd be great to see you again.All the best,Kate Davies, General Manager

Dear Julia, Thank you so much for these kind comments about your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The whole team hopes you come back soon!Cheers Kate Davies, General Manager

Dear Jan,We appreciate that you took the time to review your recent stay.We're over the moon to hear that you found our hotel clean and well-maintained, and that our staff made a positive impression on you. However, we're sorry to hear about the mix-up with your room booking. We're glad we were able to provide a single room as a solution, even though it wasn't the ideal situation. We'll definitely look into this to ensure smoother bookings in the future.We hope to see you soon!Cheers,Kate Davies, General Manager

Dear Guest,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again in the future. Best regards,Kate Davies, General Manager

Dear Allan,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to your next visit.All the best,Kate Davies, General Manager

Dear Elizabeth,Please accept our thanks for your kind review regarding your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to the pleasure of welcoming you back. Many thanks again,Kate Davies, General Manager

Dear David, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We'd love to welcome you back for another great stay!Cheers,Kate Davies, General Manager

Dear Christopher,Thank you for such a positive review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,Kate Davies, General Manager

Hi there,Thanks for taking the time to review your visit.We're thrilled to hear that our friendly and efficient staff made a positive impression on you, and that you found our property to be lovely and clean. That's what we aim for! However, we're sorry to hear about the issues you faced with the TV and shower. We'll definitely look into these matters and ensure they're addressed promptly. We appreciate your feedback as it helps us improve our services for future guests.We hope to welcome you back in the future!Best wishes,Kate Davies, General Manager

Dear Guest,Thank you for sharing your kind review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.Can't wait to see you again. Best wishes,Kate Davies, General Manager

Dear Sylvia,Thank you for taking the time to provide us with your feedback.It's fantastic to know that nothing was too much trouble for our team.See you soon!All the best,Kate Davies, General Manager

Dear Jamie,Thank you for taking the time to provide us with your feedback.We're glad to hear that you found our hotel clean and appreciated the amenities provided. However, we're bummed to hear that you found the beds uncomfortable and experienced noise during your stay. Our hotel is located near a busy road, which might have contributed to the noise. We recommend requesting a room overlooking the car park for a quieter experience next time. As for the beds, we use ibis Sweet Beds in all our rooms to ensure a comfortable sleep, but we understand that preferences can vary. We'll take your feedback into account as we continuously work to improve our guests' experience.We hope to welcome you back in the future.Take Care,Kate Davies, General Manager

Dear Mel,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope your next stay is just around the corner.See you soon,Kate Davies, General Manager

Hello Sahil!Your positive review is the pep in our step today. We appreciate it!We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Kate Davies, General Manager

Hey Sophia,It’s great to receive this feedback about your recent visit.We're thrilled to hear that you enjoyed your stay and found our staff warm and friendly. Our team works hard to ensure all our guests have a comfortable and memorable stay, and it's great to know we succeeded in making your visit special. We're also glad that you appreciated the cleanliness and comfort of our rooms, as well as the excellent service provided by our staff.We can't wait to see you again.Take care,Kate Davies, General Manager

Hi Alison,Thanks for the positive feedback.We appreciate your kind words towards our team. It encourages us to continue to maintain the high standards of service we set ourselves.We look forward to welcoming you back on a future occasion. Best wishes,Kate Davies, General Manager

Dear Tim,Thanks for your great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be lovely to welcome you again.Wishing you all the best,Kate Davies, General Manager

Dear Guest, Thanks so much for your kind review of your recent stay with us.We are delighted that you had a pleasant experience during your stay with us and that you received such friendly and professional service. It is very rewarding for our team and encourages us to uphold our high standards. Rest assured we have noted your comment and will consider it when planning future improvements.We look forward to seeing you on your next visit. Best regards,Kate Davies, General Manager

Hi Luis,Thank you for taking the time to share your review.We are delighted to hear that you found our bed comfortable, the room clean, and appreciated the ample free parking available. Our Ibis Sweet Beds are designed to provide a great night's sleep for our guests, and we're glad you enjoyed it.We apologize for the issues you encountered with the shower drain and sink drain during your stay. Your feedback is important to us, and we will address these concerns with our maintenance team to ensure they are resolved. We understand that our pricing may not suit everyone's budget, but we strive to offer competitive rates and various breakfast options, such as our Continental packet breakfast to go for 8.50 to cater to different preferences.We hope to see you again. Until next time,Kate Davies, General Manager

Dear Teresa,Thanks for taking the time to review your stay at our hotel.We're delighted to hear that you found our hotel clean and our service up to your expectations. However, we regret that you experienced noise issues during your stay on the second floor overlooking Fabian Way. Our hotel is indeed located near a busy road, and we understand that it can be a bit noisy at times. We also provide fans upon request to help with room temperature, as air conditioning is not available in our rooms.We look forward to seeing you again.Take care,Kate Davies, General Manager