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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
612 S Main Street, Swainsboro, GA

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 103 reviews" "
Rating 8 - Good. 34 out of 103 reviews" "
Rating 6 - Okay. 15 out of 103 reviews" "
Rating 4 - Poor. 13 out of 103 reviews" "
Rating 2 - Terrible. 12 out of 103 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Penny

Travelled with partner
Liked: Staff & service
Enjoyed the stay
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Stayed 2 nights in Dec 2023

10/10 Excellent

Sean

Stayed 1 night in Dec 2023

8/10 Good

june

Liked: Room comfort
an older motel that has some revamping going on.plenty of parking in front of each unit.the room was comfortable pillows and mattresses were good.really appreciate the walk in shower.handy to have coffee maker,micro,and mini refrig as well, it makes up for no breakfast. place is better than it looks from the street.
Stayed 3 nights in Nov 2023

8/10 Good

Phyllis

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Joan, Powell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little musty smelling upon arrival, a shot of air freshener solved that problem.
Stayed 1 night in Oct 2023

6/10 Okay

Brandon

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom's were very nice and the showers were huge in the beds was extremely comfortable
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok Stay
The room was ok for the price... The beds are uncomfortable, towels are very ruff and worn, cheap toilet paper....
Stayed 3 nights in Sep 2023

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities
Okay
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place recently remodeled.
Stayed 1 night in Jun 2023
Response from sp on 8 Jul 2023
thank you for your feedback.

10/10 Excellent

Christie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, accurate description. Somewhere Updated. Wil stay again when we come back.
Stayed 2 nights in May 2023
Response from sp on 20 Jun 2023
Thank you for your feedback. We appreciate you taking the time to share with us your experience at our hotel. Customer satisfaction is our priority. We will share your feedback with our entire hotel staff. We are improving our facilities constantly and hope you will visit us soon to experience them. We put in a lot of effort, from our end, in choosing the location of our hotels. Do contact us if you have any queries related to the locality.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the money
Hotel was decent especially for the price. Room was clean and quaint. The only thing I wasn’t happy about was the website said they have a breakfast and they didn’t even have creamer for coffee
Stayed 1 night in Apr 2023

8/10 Good

Chris, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Annie

Liked: Staff & service
Well quite place and friendly staff
Stayed 2 nights in Mar 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed for the night.
We'd been driving for around 7 hours and decided we wanted to find a place to stay for the night instead of driving the remaining 6 hours to our destination. I made the reservations roughly 15 minutes before we actually checked-in to the hotel around 5:30. Check-in went very smoothly and the employees we interacted with were very nice and accommodating. The room was very clean and the bed was much more comfortable than the condo we'd been staying in for the previous two nights. Our only complaint was that the pillows were tiny. They were more like throw pillows than bed pillows, but with as tired as we were we didn't really care and were both asleep by 6pm. We didn't have any real complaints about the hotel itself and were happy to have a place to lay our heads for the night that didn't cost us an arm and a leg. My main issue during our evening was the guests in the room next to ours. They were slamming their door constantly and woke me up quite a few times. Around 7:30pm, there was a child running through the parking lot screaming like someone was being murdered. This actually got me up out of bed to check and see what was going on. There was nothing going on, just a child screaming for no reason. I was awake for another three hours until things finally quieted down again and the neighbors finally stopped slamming their door around 11pm. I don't blame the hotel for this and I never called to complain but it was very annoying.
Stayed 1 night in Mar 2023

6/10 Okay

Joshua

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pictures where false advertisements the rooms were borderline gross. The beds were extremely load and uncomfortable. Stained sheets and linens.
Stayed 5 nights in Mar 2023

2/10 Terrible

Paul

Stayed 3 nights in Mar 2023

10/10 Excellent

Tyson

Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Scott Lewis

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023

6/10 Okay

Mary

Sewage problem and frozen pipes couldn't take a shower
Stayed 1 night in Dec 2022

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean!

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They accused us of not paying and tried to charge us $100 fee upon arrival
Stayed 1 night in Dec 2022
Response from PS on 18 Dec 2022
Your statement is wrong, Hotel staff asked you for your credit or debit card for incidental purposes which Expedia does not cover. If you do not provide credit or debit card then 100.00 by cash refundable deposit is required. Which you were not agreed to. Also since you have 2 dogs our hotel charge 30.00 per pet per night and it is advertised on every website includes Expedia. But you lied to front desk that there is only 15.00 advertised on Expedia.

10/10 Excellent

Nicole

Travelled with partner
Liked: Staff & service
The bed was super comfy.. the bathroom sink leaked horribly
Stayed 2 nights in Dec 2022

6/10 Okay

CHERRELLE

Stayed 1 night in Oct 2022

10/10 Excellent

Gabrielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and lovely.
Stayed 2 nights in Oct 2022

6/10 Okay

Carolyn

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
When we got there we had to wait for someone to show up to check in and the 1st room they gave us already had people in it! The room we did get had a few roaches from time to time. Not really worth the money spent.
Stayed 2 nights in Jun 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
It was very nice. Very clean. I thought there was breakfast, but no breakfast. They did give us a cup of coffee a piece.
Stayed 1 night in May 2022
Response from sp on 12 May 2022
thank you for your feedback. We appreciate your business. Hopefully we will see you again in future.

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Dedpite the noisy fridge, I thought the staff was pretty chill
Stayed 1 night in Apr 2022
Response from sp on 12 May 2022
thank you for your feedback. We appreciate your business. Hopefully we will see you again in future.

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst experience ever. I paid for two days stay at the hotel. We arrived at the hotel at approximately 11:00pm after driving all day. When we went inside the room, the room was dirty and there was feces in the toilet. We ended up not leaving but should very well have woke the manager for complaint. We left with family the next am and went back to the room to shower and manager told us we were not supposed to be there. Excuse me, we paid for two nights.
Stayed 2 nights in Apr 2022
Response from TP on 6 Apr 2022
I have discussed with our front desk you were told by our front desk that you don’t have to get the room you can go somewhere else and we will refund it to you. And then you were asking suspicious question to our front desk and she have left a very big note for me for you that you were very uncomfortable, My front desk also left a message for me that you were going to check out in the morning and she have approved the refund for second night but you guys did not left you guys end up staying. Then our housekeeping lady went to the room at 3 PM to confirm it but you guys were still in the room so she have asked you or your husband said you were staying or leaving because you guys told my front desk that you guys not supposed to stay for second night. So please make your story clear for other people to be read. And stop lying to Hotels.com by calling them about you guys did not stay here at all. If you felt the room was dirty then you should not be staying in dirty rooms.

8/10 Good

Karee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good one night stay here. The bed was nice and soft to sleep on .
Stayed 1 night in Feb 2022
Response from sp on 10 Mar 2022
we are glade about your stay was enjyable thank you for your stay

4/10 Poor

Andre, Ellabell

Stayed 2 nights in Dec 2021

10/10 Excellent

Nikolaos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021
Response from sp on 10 Dec 2021
Thank you for your stay. We really appreciate your stay with us and we are glad that you have enjoyed your stay.

2/10 Terrible

Jamilliah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Sp on 18 Nov 2021
We are thrilled to hear about your bad experience, hopefully we can get this resolved if you elaborate better we have spoke to our front desk operator and they were facing an issue with your reservation through the third-party we were trying to resolve it as much as we can but he was getting more and more complicated again we are apologize.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Try Metter
There was a large gap in the main door of the room. I fought with flies my whole time I was there. The water was slow the heat. Linens were low-grade.
Stayed 3 nights in Nov 2021
Response from Sp on 18 Nov 2021
We are sorry that you had an issue with Your stay. will try to make it better and will address your concern and forget it all fixed as soon as possible.

8/10 Good

kenny

Liked: Cleanliness, staff & service
Great Staff
Stayed 1 night in Nov 2021
Response from Sp on 18 Nov 2021
Thank you for your feedback we appreciate it hopefully will see you next and we are glad that you have enjoyed your stay.

4/10 Poor

joshua

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Hole in the bathroom wall, hole on the molding in room 102. Microwave kept cutting off. Room has a odor
Stayed 2 nights in Nov 2021
Response from sp on 8 Nov 2021
We are thrilled to here about your complaint, we will definitely address your concern. And get it fixed right away.

10/10 Excellent

Cass

Stayed 1 night in Oct 2021
Response from sp on 6 Nov 2021
Thanks Cass, we really glad that you have enjoyed your stay.

6/10 Okay

Rhonda

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and central location
Very good location for the area central to all dining and shopping. Accomodations we're clean and staff was professional.
Stayed 2 nights in Oct 2021
Response from sp on 23 Oct 2021
Thank you for taking a time to feedback, we really appreciate and glad for your stay. Hope to seen you again.

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from sp on 23 Oct 2021
Thank you for your business, we are glade that you have enjoyed your stay.

6/10 Okay

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contamination
Has bed bugs
Stayed 1 night in Sep 2021
Response from sp on 5 Oct 2021
we have addressed it, sorry for your inconvenient but we haven't happen to find any problem. it must has been brought in by other guests.

10/10 Excellent

Jerion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and very comfortable, no complaints.
Stayed 1 night in Sep 2021
Response from sp on 5 Oct 2021
Thank you for your response. We are glad that you have enjoyed your stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else!
This place is just gross. Did not feel safe either. Don't stay here under any circumstances.
Stayed 1 night in Sep 2021
Response from sp on 5 Oct 2021
we are thrilled by hearing you like this. We are so sorry about your stay. If you would elaborate particular problems, we don't mind to fix it. Again we feel sorry about you didn't enjoyed your stay with us. But we hope that you give us another chance to make your stay better.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flys in the room and a spider.
Stayed 1 night in Aug 2021
Response from sp on 5 Oct 2021
we have addressed your concern, and we will got it fixed. Since we are out door property with surrounding with wood we are having a little difficulty to fix the problems. We know it's non of your concern and thanks for sharing the problem with us.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches, burn holes on the comforter
Stayed 1 night in Jul 2021
Response from sp on 28 Aug 2021
We apologize for your experience and are sorry to hear that you were less than satisfied with your hotel stay. We take pride in our services and the high quality standards we maintain.

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021
Response from sp on 28 Aug 2021
We apologize for your experience and are sorry to hear that you were less than satisfied with your hotel stay. We take pride in our services and the high quality standards we maintain.