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Reviews of Best Western Bradford Inn

2.5 out of 5
Best Western Bradford Inn
688 S Main St, Swainsboro, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 369 reviews" "
Rating 8 - Good. 132 out of 369 reviews" "
Rating 6 - Okay. 65 out of 369 reviews" "
Rating 4 - Poor. 19 out of 369 reviews" "
Rating 2 - Terrible. 21 out of 369 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Nothing super fancy, but a very nice hotel at the edge of town. Easy to find, conveniently located, and friendly staff who keep it nice and neat.
Stayed 2 nights in Mar 2024

6/10 Okay

Ben

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was fine; however, the shower curtain rod was not firmly attached to the wall, the water from the lavatory faucet was just a trickle and never got hot. Also, there was no TV guide that listed the channels available.
Stayed 1 night in Apr 2024

10/10 Excellent

Tabatha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The fact the lady sent us to the room where a black man was naked
Stayed 1 night in Mar 2024

2/10 Terrible

Garth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really dirty. The rooms are outdated and I can’t believe the price for this facility.
Stayed 2 nights in Mar 2024
Response from Mac on 13 Mar 2024
Dear Wyman Garth,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 478-237-2400.Sincerely,Mac PatelGeneral ManagerBest Western Bradford Inn

6/10 Okay

MARIE A

Travelled with family
the staff was plesant, it was clean but very outdated.
Stayed 1 night in Mar 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel..would have appreciated more bath towels and pillows.
Stayed 1 night in Feb 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and accommodating. Rooms are clean.
Stayed 1 night in Feb 2024

6/10 Okay

apryl

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

DeJarius

Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to find this Hotel, very close to the room where we met with my family. Everything was excellent during my stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Brad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Haroldaisha

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Jada, Grovetown

Stayed 1 night in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Sabrina

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Staff & service, amenities
I paid in advance for our stay. The young lady kept arguing with me that it wasn’t paid . I had paid Expedia not the hotel. Well I have now paid double for a weekend . Was supposed to bern credited back for the extra charge plus higher charges than originally booked online. This is a crock of a hotel and the desk clerk at night doesn’t know anything about rates or 3rd part booking charges

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Don

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Victor

Stayed 1 night in Oct 2023

10/10 Excellent

Toby, Little River

Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Great for the price. Very clean ,just an older motel. Bed was comfortable but the pillows were not. We were pleased.
Stayed 1 night in Oct 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pain free. clean and quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Pedro A.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the was room was very clean!!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Brenden

Liked: Cleanliness, property conditions & facilities
10/10 great experience.
Stayed 2 nights in Aug 2023

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Option
Check-in very pleasant. Rooms are large and in good (not great/new) condition/clean. Beds a bit too firm for me but bedding and pillows good. Overall looked like one of if not the best option in the town.
Stayed 2 nights in Aug 2023

10/10 Excellent

Pierre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to do in the area
Stayed 1 night in Aug 2023

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Charles

Stayed 1 night in Jul 2023

10/10 Excellent

Conswala, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the property was great. But the room I booked was not what I received. Will not use Expedia again!!!!!!! My purpose for this property was because of the jacuzzi tub. I think Expedia changed my room. Can't prove it but this was my last booking. Thanks but no thanks
Stayed 1 night in Jul 2023

6/10 Okay

Bruce

it was not the cleanest and i could have pd less through the best western app.

6/10 Okay

janella

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Just not the cleanest and the one staff member I had contact with was not friendly.
Stayed 2 nights in Jul 2023

6/10 Okay

Ezekiel

Stayed 1 night in Jul 2023

10/10 Excellent

KATRINA

Stayed 1 night in Jun 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jun 2023

10/10 Excellent

Albert

Liked: Property conditions & facilities
Always a pleasant experience
Stayed 1 night in Jun 2023

8/10 Good

Napoleon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Angelica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is outdated and exterior not cleaned. There was food thrown all over the walk way with ants. Guest were loud and the customer service is non existent.
Stayed 1 night in May 2023

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The location is quiet and nearby restaurants for easy access.
Stayed 1 night in May 2023

10/10 Excellent

George-Tamara

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was excellent-motel is undergoing renovations so wasn’t quite as it would have been- clean spacious rooms- quiet location- would stay there again
Stayed 2 nights in Apr 2023

10/10 Excellent

Rene, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Ramie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice
Stayed 1 night in Apr 2023

4/10 Poor

Katherine

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Mac on 7 Mar 2023
Dear Katherine,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 478-237-2400.Sincerely,Mac PatelGeneral ManagerBest Western Bradford Inn

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, not busy, and the front staff was friendly. I had hoped for close fast food or a market to grab something to eat, but the area seemed extremely limited.
Stayed 1 night in Feb 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Feb 2023

10/10 Excellent

Tyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced place. Very nice staff. Clean quiet rooms that are taken care of. They serve a good breakfast in the morning with a lot of variety. Best motel in town.
Stayed 4 nights in Jan 2023

8/10 Good

Burt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower did not get to a hot temp but only luke warm. Other than that the room was OK

6/10 Okay

cassie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was good did not like the fact that 2 days after checking out they issued me a refund and than took it back days after that im very mad at that
Stayed 5 nights in Dec 2022