Interior

Reviews of Barnett Hill - Luxury Hotel

4 out of 5
Barnett Hill - Luxury Hotel
Blackheath Lane, Guildford, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 183 reviews" "
Rating 8 - Good. 54 out of 183 reviews" "
Rating 6 - Okay. 20 out of 183 reviews" "
Rating 4 - Poor. 11 out of 183 reviews" "
Rating 2 - Terrible. 4 out of 183 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant quite stay
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy, Church Crookham

Stayed 4 nights in Dec 2023

8/10 Good

Ramakrishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with Pet
Stay was good, room is small to stay with a dog. We booked king size room expecting a bigger room and it was not the case. Other than that the hotel was great
Stayed 1 night in Dec 2023

10/10 Excellent

Bev

Stayed 1 night in Aug 2023

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and property with attentive staff. The room was ample and clean with modern design and lovely new bathroom. We thoroughly enjoyed our stay there and will recommend to friends and family.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent courtyard accommodation for two plus dog and lovely grounds to explore. First rate
Stayed 1 night in Jun 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Lovely location. Really good food. Thank you
Stayed 1 night in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Apr 2023

6/10 Okay

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel -but the extra costs not great
Hotel was pleasant enough. Booked a "cozy double" - and that is what I got. Hotel lets itself down in the cost for extras. Overpriced food and drink - portion sizes are questionable - £15 for a prawn cocktail - which was basically a mouthful! also, not the best ingredients used and breakfast orange was awful! Plus charged extra for an extra pot of tea at breakfast! Bit of a rip off - shame really. At check out tried to charge me again for the room - didnt know how to take off bill as paid hotels.com
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Property conditions & facilities
Wonderful property. We enjoyed our stay immensely.
Stayed 2 nights in Mar 2023

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Flatters to deceive
Very grand exterior and of course with the title luxury hotel. It clearly leans towards corporate and wedding functions which is fine but to the detriment of the hotel. We ate in the bar first night where staff seemed confused. Our starters were left of the order and the food took an extraordinary long time to be served considering it was only a burger and club sandwich with chips. Breakfast although nice was a long wait, had a limited choice of juice and again there seemed to be a lot of unorganised staff. Our room was the biggest disappointment. It was at the top of the building and reached via very steep stairs. decor nothing special and the shower was over bath. The bath was high and seemed short. There was a slopping roof at the end so you have to play twister to get in. The shower head was low so even at average height I had to stoop to get under it and the water pressure was low. Not a very enjoyable experience all round to the point we did not look forward going back to the room. It seemed this is a spare room so not sure why I was booked into it. The hotel did not seem fully booked and there were several rooms available when I booked it. Maybe because I checked late or I booked via Hotels. Poor value for money. I suggest you request not to have room 9 if you book this hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food, rooms. Beautiful setting and grounds. Would recommend.
Stayed 1 night in Feb 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, enjoyable and well worth a visit
Beautiful old house and grounds this was a superb hotel an very well renovated and really well thought out accommodation. The staff were efficient and friendly, the restaurant was superb, lightly expensive bar for final tipple but didn't detract from a wonder experience
Stayed 1 night in Nov 2022

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, clean and friendly staff, drinks very overpriced so make sure you have plenty of money 💰 if you want a few drinks, we visited for a wedding which was all day so felt they could have reduced the price of drinks
Stayed 1 night in Sep 2022

6/10 Okay

Gary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Should hav been fantastic
Very small room, all 4 guests crammed in the same block. Children upstairs and housekeeping supplies at the door under the stairs. Acres of room and I had to sleep with earplugs due to the noise. Have to keep blinds all the way shut - gardeners looking straight into the room / and watering during rain and a hose pipe ban.!
Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barnett hill hotel spa
Great experience and stay at a lovely grade listed building. Everyone was friendly and lovely place to visit.
Stayed 2 nights in Aug 2022

10/10 Excellent

JAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Diane

Stayed 1 night in Jul 2022

8/10 Good

Ashley

Stayed 1 night in Jul 2022

8/10 Good

James

Stayed 3 nights in Jun 2022

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a lovely stay, a great property with stunning grounds. The food we had was delicious as were the drinks (great cocktails!)
Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd visit to this Hotel, would recommend this country hotel. surrounding area and hotel grounds beautiful.
Stayed 2 nights in May 2022

8/10 Good

Amy Siu may

Liked: Cleanliness, staff & service, property conditions & facilities
Light not fantastic
A bit pricey but very good hotel, splendid grounds, attentive staff and excellent service. Shower very good, as was breakfast. Only one problem: a powerful nightlight in the bedroom ceiling which could not be turned off and flooded part of the room with a lurid half-light not conducive to sleep for anyone but a nyctophobe.
Stayed 2 nights in Apr 2022

6/10 Okay

Ms Deborah M Coath

Stayed 1 night in Apr 2022

10/10 Excellent

Hannah

Stayed 1 night in Apr 2022

10/10 Excellent

Trevor

Stayed 1 night in Mar 2022

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy.
Lovely old Country House. Comfortable bed, good sized room, excellent breakfast, well maintained grounds to walk in. Would stay here again.
Stayed 1 night in Jan 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed a very relaxing short break at the hotel . The only criticism is the coffee offered in a cafetière at breakfast was undrinkable . It was truly awful .
Stayed 1 night in Nov 2021

8/10 Good

Daire

Liked: Cleanliness, property conditions & facilities
A lovely hotel with immaculate grounds. The potential to be a real luxury stay. Friendly staff and free parking a real plus. 2 major down sides you should think about before staying here: 1. Dinner is average and pricey 2. We stayed in a cottage beside the hotel. Lovely bathroom but very small and walls made of pape the
Stayed 1 night in Sep 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Luxury Hotel in the South Downs
Superb Hotel and Stunning Location. Worth 10 out of 10
Stayed 3 nights in Sep 2021

6/10 Okay

Trudy

Liked: Cleanliness, property conditions & facilities, room comfort
Poor reception for such a grand building
Amazing grounds. Checkin and out poor. No where to put your clothing or bags while checking in and out. Attempt to rebill when paid in advance through hotels.com. On entering smells old and stale
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite with excellent extras. Staff so friendly and always willing to go the extra mile with a smile. Would recommend this hotel unreservedly to anyone looking for a special getaway.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place very much so we chose it to be our wedding venue. The food and services were superb and the staff were fantastic.
Stayed 1 night in Jul 2021

10/10 Excellent

michelle

Stayed 1 night in Jun 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Country Hotel
Absolutely fantastic ! The hotel and grounds make it a wonderful location for a break away and their afternoon tea is lovely. The staff were attentive and friendly and made sure we always had what we needed. Food was great and matched by the service too. Have already recommended to friends and we are planning to come back ourselves too !
Stayed 1 night in Jun 2021

10/10 Excellent

Soheel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stagf
The staff here were lovely. So friendly and helpful, especially the lady who checked us in when we got there. We couldn’t have asked for anything else. Will definitely be staying here again
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem...
A hidden gem, gorgeous property and grounds with lovely staff. The rooms are immaculate but I wouldn’t pay extra again to upgrade from a comfy king to luxury superking. The comfy room my friend had was just as nice and was a lot warmer. Spa treatments are very limited and not worth the ridiculously high price especially when the treatment room was cold too. Food was excellent and we’d come back for that alone. Overall a nice stay if just a little chilly!
Stayed 1 night in Oct 2020

10/10 Excellent

Marian, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place. It was such a tranquil and peaceful location with lovely gardens. Also what makes the place even more special is the staff. We had the pleasure to be checked in by Andrei. He is such nice guy that could not do anything more for us. Exceptional customer service from Andrei. Thank you.
Stayed 1 night in Sep 2020

10/10 Excellent

Yass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and relaxing. Food is always great and the staff are very friendly and helpful.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Charlotte, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property and grounds, rooms are pleasing with beautiful freestanding bath. Food very nice. We had treatments too which were good. Little TLC needed in some places, but all in all a nice night away.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. Beautifully decorated clean and great location.
Stayed 1 night in Jul 2020