Classic Double Room, No Windows | Egyptian cotton sheets, premium bedding, soundproofing, free WiFi

Reviews of Bloc Hotel London Gatwick Airport

3 out of 5
Bloc Hotel London Gatwick Airport
South Terminal, Gatwick Airport, Gatwick, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 1512 out of 2589 reviews" "
Rating 8 - Good. 713 out of 2589 reviews" "
Rating 6 - Okay. 207 out of 2589 reviews" "
Rating 4 - Poor. 105 out of 2589 reviews" "
Rating 2 - Terrible. 52 out of 2589 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Overnight stay was good. Walking distance to Terminal to catch an early flight
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff was very friendly and accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Wasn’t expecting such tiny rooms. Only stayed one night so it ended up ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a perfect overnight location for flights. literally in the terminal. Clean, simple, friendly and tasteful.
Stayed 1 night in Jan 2024

10/10 Excellent

Julia

Business traveller
Pleasant night spent at the hotel. Would spend another the next time I go travelling. So handy for the Airport!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for early flight
Stayed 1 night in Apr 2024
Response from Katie Z on 16 Apr 2024
Hi James, we're glad to hear that our hotel made your early flight easier. Providing convenience and comfort for our guests, especially during busy travel times, is important to us. If you have any suggestions for how we can make your next stay even better, please let us know. We look forward to welcoming you back for another hassle-free experience. With kindest regards, Katie, Guest Relations.

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Perfect for a stay before a flight, very convenient from the train to the termonal.
Stayed 1 night in Mar 2024
Response from Katie Z on 16 Apr 2024
Hi Karen, we're delighted to hear that you found our hotel perfect for a stay before your flight and that you appreciated the convenience of our location, especially from the train to the terminal. Ensuring a seamless and convenient experience for our guests is what we aim for, and we're glad we could meet your expectations. If you ever find yourself in need of accommodation before your next flight, we'd be more than happy to welcome you back. Best regards, Katie, Guest Relations

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Excellent choice for comfort and convenience at Gatwick.
Stayed 1 night in Mar 2024
Response from Katie Z on 16 Apr 2024
Hi Michelle, thank you for your kind words. We're delighted to hear that you found our hotel to be an excellent choice for comfort and convenience at Gatwick Airport. Providing a comfortable and convenient stay for our guests is our top priority, and we're thrilled that we could meet your expectations. We'd be delighted to welcome you back for another enjoyable stay in the future. Best regards, Katie, Guest Relations.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing that I could sleep literally feet away from my check in counter for my flight to Strasbourg. Amazing restaurant and shopping options as we sleep pretty much on the 8 th floor of Gatwick Airport south terminal. Will stay there again for sure.
Stayed 1 night in Apr 2024
Response from Katie Z on 16 Apr 2024
Hi Thomas, thank you for your wonderful feedback. We're thrilled to hear that you had an amazing experience staying with us at Gatwick Airport South Terminal. It's fantastic that you found the proximity to your check-in counter so convenient and that you enjoyed the excellent restaurant and shopping options nearby on the 8th floor. We're delighted that you had such a positive experience and that you're already planning to stay with us again in the future.We can't wait to welcome you back! Safe travels and kindest regards, Katie, Guest Relations.

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smart device on the wall stopped working so we needed to call staff to repair it. It was fixed within 10 min so good service
Stayed 1 night in Mar 2024
Response from Katie Z on 13 Apr 2024
Hi Zoe, thank you for your feedback. We're glad to hear that our staff responded promptly to address the problem, ensuring that it was fixed within 10 minutes. Providing efficient service to our guests is a top priority, and we're pleased that we could resolve the issue swiftly for you. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Katie

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and convenient for check-in.
Stayed 1 night in Apr 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if transiting through the airport. Will use in future even for longer layovers as they have a 4 hour rate.
Stayed 1 night in Apr 2024
Response from Katie Z on 13 Apr 2024
Hi Diane, it's great to see you loved our central location right in the middle of the South Terminal. We're just next to security for Departures so it's literally only a couple of minutes from getting out of bed to starting the next leg of your journey. I hope everything you enjoyed about staying at Bloc will encourage you to come back next time you're passing through Gatwick. With kindest regards Katie

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic concept, immediately outside checkin area for South terminal, modern, clean and functional. A winner!
Stayed 1 night in Apr 2024
Response from Katie Z on 13 Apr 2024
Hi Alison, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. With kindest regards, Katie

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and they make great use of the small space.
Stayed 1 night in Apr 2024
Response from Katie Z on 13 Apr 2024
Hi Matt, Thank you for your positive feedback about your experience at Bloc Hotel Gatwick. We're delighted to hear that you found our hotel to be modern and appreciated our efficient use of space. Maximizing comfort and functionality in our compact rooms is a priority for us, so it's fantastic to know that you enjoyed your stay. We hope to welcome you back to Bloc soon. Kindest Regards, Katie

8/10 Good

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here. I always stay my last night here and I love it. If you’re traveling alone and get the bunk bed room it’s hard to sit on the bed and watch tv because of the top bunk. I love the smell in the halls it brings back happy memories but at one point I thought the room smelled like that airplane exhaust smell you get in airports so I turned down the air just to get it moving. Comfy bed. Safe. I’ll be back a third time in the future. I’m thinking of putting in a wet bathroom set up at my house because it’s so cool and I bet it’s easy to clean!
Stayed 1 night in Apr 2024
Response from Katie Z on 13 Apr 2024
Hi Katie, thank you for choosing to stay with us again at Bloc Hotel Gatwick. We're thrilled to hear that you consistently enjoy your last night here and appreciate your loyalty. Your feedback about the bunk bed room is noted, and we'll certainly take it into consideration for future improvements. It's wonderful to hear that you found the bed comfy and felt safe during your stay. We look forward to welcoming you back for a third time in the future. Kindest regards, Katie

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
You can't get more convenient than this if you're departing from Gatwick. Clean, quiet, perfectly located.
Stayed 1 night in Mar 2024
Response from Katie Z on 9 Apr 2024
Hi Isabel, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best Katie, Guest Relations

10/10 Excellent

Laura, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but comfortable. We slept well and the location is ideal.
Stayed 1 night in Mar 2024
Response from Katie Z on 9 Apr 2024
Hi Laura, thank you for your feedback. We're glad to hear that despite the small size of the room, you found it comfortable and had a good night's sleep. We're also pleased to know that you found our location ideal. e appreciate your support and hope to welcome you back again in the future. Best regards, Katie, Guest Relations.

10/10 Excellent

chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for an early flight the next day. Never going back to staying on the outskirts of the airport overnight- this was just so much better. Room was cosy, well equipped with smart tv, rainfall shower, hairdryer and super comfy bed. 10/10.
Stayed 1 night in Mar 2024
Response from Sarah on 8 Apr 2024
Hi Chloe, Thanks so much for sharing this review.We're thrilled you loved the coziness and equipment of our rooms, right down to the rainfall shower and comfy bed.Our compact spaces are designed for convenience and a great night's sleep, perfect for those early flights.The team at Bloc Hotel London Gatwick Airport is beaming with pride knowing you had a 10/10 experience.We all hope to welcome you back in the future. Best wishes,Sarah

8/10 Good

Rocky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Take an elevator from arrivals so very convenient
Stayed 1 night in Apr 2024
Response from Sarah on 8 Apr 2024
Hi Rocky,your positive feedback is welcome, thanks for the review.As you point out, we're just a single elevator ride from Arrivals, right next to security for Departures, so couldn't be more convenient for flights in or out of Gatwick.We look forward to welcoming you back next time you have a stopover at the airport.Best wishes,Sarah

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely brilliant stay for an early morning flight. My child is an aviation enthusiast and we really appreciated the staff member (Archie) who gave us a runway view room and shared lots of tips about viewing planes at Gatwick. He was very kind and friendly. The room was spotless and the bed was very cosy. They are compact rooms, but perfectly fine for an overnight stay and having the convenience of being at the terminal. Highly recommended and would stay there again!
Stayed 1 night in Apr 2024
Response from Katie Z on 9 Apr 2024
Hi there, Thank you for your glowing review! We're thrilled to hear that you had an absolutely brilliant stay with us, especially for your early morning flight. It's wonderful to know that Archie provided excellent service and accommodated your request for a runway view room, making your child's aviation enthusiast experience even more enjoyable. We're delighted that you found the room spotless, the bed cosy, and the compact size suitable for an overnight stay. We're also glad you appreciated the convenience of being at the terminal. Thank you for recommending us, and we can't wait to welcome you back for another stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Katie, Guest Relations

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient stop over.
Stayed 1 night in Apr 2024
Response from Sarah on 10 Apr 2024
Hi Roxanne, thanks so much for sharing this review.We're so pleased that everything met your expectations during your stay with us and that you appreciated our high standards.We’d be delighted to welcome you back to Bloc on your next visit. All the best,Sarah

10/10 Excellent

NATALIE

Business traveller
Liked: Property conditions & facilities
Room was clean and it was so easy to check in, well done, would have been nice with a little fridge but very happy with the experience
Stayed 1 night in Apr 2024
Response from Katie Z on 9 Apr 2024
Hi Natalie, Thank you for your feedback! We're pleased to hear that you found the room clean and the check-in process easy. We're glad you had a positive experience overall. We appreciate your suggestion regarding the fridge, and we'll certainly take it into consideration for future improvements. I hope we can welcome you back to bloc soon. With kindest regards, Katie, Guest Relations.

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here before my flight out of Gatwick. I wanted something close to the terminal. Let me tell you, this was inside the darn terminal! It was tricky to find because my GPS took me to the parking lot where I can see it but I couldn’t understand how to get into the building. Turns out you have to go to short term parking in the south terminal park your vehicle, and then go into the terminal and it is up on the third floor. Great hotel I really enjoyed my stay. It’s not an extended kind of stay place it is great for crashing the night before an early flight
Stayed 1 night in Apr 2024
Response from Katie Z on 4 Apr 2024
Hi Vanessa, thank you for choosing to stay with us before your flight from Gatwick Airport, and for taking the time to share your feedback. We're delighted to hear that you found our location inside the terminal to be convenient, despite the initial challenge of finding the entrance. We're pleased to know that you enjoyed your stay and found our hotel suitable for a comfortable night before your early flight. Your kind words are greatly appreciated, and we look forward to welcoming you back whenever your travels bring you to Gatwick. With kindest regards, Katie, Guest Relations.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Place was a bit small but very nice and quiet
Stayed 1 night in Apr 2024
Response from Katie z on 3 Apr 2024
Dear William, thank you for taking the time to review your stay here at Bloc Hotel Gatwick. We've got several different room types right through from our most compact Sleep and Vista rooms, up to our luxury Runway Suite. All the rooms are shown clearly on all our booking platforms. If you felt the room you chose this time could be more spacious, try booking one of our larger rooms next time. I'm sure we've got something to suit you. I hope you'll be back to stay with us at Bloc Hotel Gatwick before long. With best wishes Katie

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Unfortunately the bed was one of the features that ruined the stay for us, it was up against the wall with no space to walk around, so if I wanted to get out in the night I literally had to climb over my partner to do so, also the bathroom was so small that when we had a shower the water went all over the toilet and toilet paper, and the sink was small so I had to really bend down to use it, there was nowhere to hang wet towels so we had to put them on the pegs meant to hang our coats on, so to finish off, we were not really happy with our stay,
Stayed 1 night in Mar 2024
Response from Katie Z on 3 Apr 2024
Hi Mike, thank you for your feedback. Our Sleep rooms are compact and the wet room is a combined loo, basin and shower and does get wet during a shower. There's loo roll in a perspex box to keep it dry so you should have been able to use this. Whilst the Sleep and Vista rooms have beds that are against the wall on all three sides, the VIP rooms and the Runway Suite both have different layouts.Take a look online at the photos showing the rooms and see what you think, I'm sure there'll be something there to suit you. Kindest regards, Katie

10/10 Excellent

Gracelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean. Ideal for an early flight
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Anna, very many thanks, both for this review and for having chosen to stay here at Bloc. Our location in the middle of the South Terminal immediately next to Departures couldn't be any more convenient for Gatwick flights. Please keep us in mind every time you're flying in and out of Gatwick, we'd love to have you back to stay. All the best Katie

10/10 Excellent

Ginette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so conveniently located, adjacent to the Gatwick Express and the airline check in counters. Friendly and helpful staff.
Stayed 2 nights in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Ginette, thank you for your wonderful review! We're thrilled to hear that you found our hotel to be conveniently located, especially being adjacent to the Gatwick Express and airline check-in counters. It's fantastic to know that our staff provided friendly and helpful service throughout your stay. We strive to offer our guests a seamless and convenient experience, and we're delighted that you had such a positive impression of your time with us. Should your travels bring you back to Gatwick in the future, we would be honored to welcome you back for another great stay. Warm regards, Katie.

8/10 Good

Lyle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is right in the airport, very small but functional
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Lyle, thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our hotel's convenient location right in the airport. While some of our rooms may be compact, we're glad they served their purpose effectively during your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Katie

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maureen, London

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and convenient
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Maureen, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best Katie

4/10 Poor

Patrick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
the room was the smallest I ever stayed in even the rooms the Japanese main land were larger than this
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Patrick, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. It's good to know the location and staff made a positive impact on you. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

10/10 Excellent

Amber, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! It was cute and super modern with a huge window to the airport so you could watch planes come and go - BUT COULDN'T HEAR THEM! This hotel was super quiet. If you had any issues at all there was a number to text and they would help you out right away. The app for your phone was neat too! You could control the lights and window shades all more right from your phone! Same with checking in and out! I was traveling solo so it might be tight space wize with 2 or more people but being right in the hotel was the most convenient and stress free part of my trip! Highly recommend and I will definitely be booking here again next time I fly out of Gatwick!
Stayed 1 night in Jul 2023
Response from Katie Z on 1 Apr 2024
Hi Amber, Thank you so much for your wonderful review. We're thrilled to hear that you loved your stay with us and found our hotel cute, modern, and convenient. It's fantastic to know that you enjoyed the view of the airport from your room and appreciated the peace and quiet despite being so close to the action. We're delighted that you found our text assistance service and mobile app helpful, and we're glad they added to the convenience of your stay. Your recommendation means a lot to us, and we can't wait to welcome you back on your next trip through Gatwick.Warm regards, Katie

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for stopover for early flight from South Terminal. Free drinks machine was a bonus
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Carol, it's really great to know that staying with us at Gatwick was just what you needed before your early flight. We aim to offer the weary traveller the most convenient and comfortable place to spend the night right in the heart of the South Terminal and it looks as if we achieved this for you. It'll be wonderful to have the opportunity to welcome you back to Bloc next time you need to spend a night at the airport. With kindest regards Katie

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for convenience if youre flying out of Gatwick. Only issue is you cant leave your luggage if you fly early so make other arrangements
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Sarah, thank you for your feedback. It's great to see you loved our central location right in the middle of the South Terminal. We're just next to security for Departures so it's only a couple of minutes from getting out of bed to starting the next leg of your journey. We appreciate your comment about the storage however, due to our location next to departures we are unable to store any luggage due to security purposes. However, there is left luggage on level 2 that offers that service. I hope we can welcome you back in the future. With kindest regards, Katie

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ambalavanar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient for the airport
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Ambalavanar, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best Katie

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airpott, friendly staff, prompt respone to requests.
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Graham, it's great to see that everything about Bloc worked for you. Our aim is to provide a clean, comfortable, quiet place to stay right in the middle of the airport. It's really kind of you to mention our wonderful Reception team and I'm so pleased you found them to be helpful and friendly. We'll be delighted to be able to welcome you back to Bloc next time you're travelling through Gatwick. With all best wishes Katie

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for a stopover and early flight
Stayed 1 night in Mar 2024
Response from Katie Z on 1 Apr 2024
Hi Debra, it's wonderful to see that staying with us at Bloc worked out so well for you. We hope that Bloc will now be your 'go to' hotel at Gatwick and we can look forward to welcoming you back before too long. With all best wishes Katie

8/10 Good

Lukas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Up charge if you would like a room with a window.
Stayed 1 night in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Lukas, thank you for your feedback. At Bloc Gatwick, we offer a range of room options to cater to different preferences and budgets, including rooms with and without windows. While we understand that some guests may prefer rooms with windows for the natural light and view, we also strive to provide budget-friendly options for those looking for a comfortable stay without additional charges. We appreciate your input and hope to welcome you back for another stay in the future. With kindest regards Katie, Guest Relations.

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
All that was required for a comfortable night before flying from Gatwick Airport
Stayed 1 night in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Sheena, it's wonderful to see that staying with us at Bloc worked out so well for you. We hope that Bloc will now be your 'go to' hotel at Gatwick and we can look forward to welcoming you back before too long. With all best wishes, Katie, Guest Relations.

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was conveniently located near train station and airport. One light controlled whole unit. No individual light if you needed to use bathroom in the night.
Stayed 2 nights in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Jane, it's great to see you loved our central location right in the middle of the South Terminal. We're just next to security so it's literally only a couple of minutes from getting out of bed to starting the next leg of your journey. There is one main light switch that operates all the lighting in the room, however on the touch panel beside the bed or the smart link on your phone you can operate all lights individually. I hope everything you enjoyed about staying at Bloc will encourage you to come back next time you're passing through Gatwick. With kindest regards, Katie, Guest Relations.

6/10 Okay

francisco

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Too expensive for the size of room. The rooms are terribly small for £130 per night. Utterly CHAUSTROPHOBIC. we had to go for a walk. I would not have booked this had I know how tiny the rooms are. Really unpleasant for us. Of course windows cannot be opened at all You need to jump into the bed to get to the other side as the bed it pushed against the wall one side of it. We won’t ever stay here. £130 per night? SHAME ON YOU. London hotels need to start deliver more for the amount you charge Awful
Response from Katie Z on 3 Apr 2024
Hi Francisco, you stayed in one of our Vista rooms, compact but with everything in it you should need for a short night at the airport. The windows don't open for reasons of both security and sound-proofing as we're right next to the runway.Whilst the Sleep and Vista rooms have beds that are against the wall on all three sides, the VIP rooms and the Runway Suite both have different layouts. Take a look online at the photos showing the rooms and see what you think, I'm sure there'll be something there to suit you. I'm so sorry you didn't find anything to like about your stay with us, not even our amazing location in the heart of the South Terminal. Many apologies for your poor experience with us, this wasn't the outcome we wanted. You will, of course, always be welcome at Bloc should you be prepared to give us another opportunity to show you Bloc at its best. With kindest regards, Katie.

6/10 Okay

Shonil, Springfield

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really tight space.
Stayed 1 night in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Shonil, our Sleep and Vista rooms are compact and we show them exactly as they are with photos and room dimensions, across all our booking platforms. We've also got larger rooms available if space is something you're after. I'm sorry you weren't a fan of your room but should you need to stay at Gatwick again, try booking one of our spacious VIP rooms for example, I'm sure you'd be happy with that. Best wishes Katie, Guest Relations.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant for an early flight stay over. Everything done on your phone, room key, lighting, aircon control. Brilliant. Will definitely use again
Stayed 1 night in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Stephen, it's really great to know that staying with us at Gatwick was just what you needed before your early flight. We aim to offer the weary traveller the most convenient and comfortable place to spend the night right in the heart of the South Terminal and it looks as if we achieved this for you. It'll be wonderful to have the opportunity to welcome you back to Bloc next time you need to spend a night at the airport. With kindest regards, Katie, Guest Relations.

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel in a perfect position for those travelling in or out of Gatwick....BUT.... and I may have missed this when looking for somewhere to stay the night before flying out, the room is TINY...2 adults with suitcases cannot move in the bedroom as the floor is covered by suitcases. The bathroom is a wet room so everything is soaked once one has showered and the lighting is very low so useless for doing your makeup...or anything else for that matter! The quality of fixtures and fittings is excellent and lighting, blinds and temperature are all electronically controlled. But size!! And why doesn't someone help you to find it by saying it is right beside the international arrivals hall...that would have saved me 15 minutes running around with a suitcase getting totally lost! Perfect for a solo traveller.
Stayed 1 night in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Phil, thank you for sharing your feedback with us. We're delighted to hear that you found our hotel's location and amenities to your liking. You stayed in one of our Vista rooms, compact but with everything in it you should need for a short night at the airport. The wet room's advertised as such across all our booking platforms so it shouldn't come as a surprise. I'm sorry you didn't like it but hope it didn't impact a comfortable night's sleep. Our rooms which have separate showers are the VIP rooms and the Runway Suite so you could always think about giving one of those a try. Give us a try next time you're traveling and we'll see if we can do better. With kindest regards, Katie, Guest Relations.

10/10 Excellent

Candice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all we needed for the stopover between flights. Comfortable beds and convenient not having to leave Gatwick.
Stayed 1 night in Mar 2024
Response from Katie Z on 4 Apr 2024
Hi Candice, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best Katie, Guest Relations

2/10 Terrible

Rajpal

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very small room , doesn’t justify the price
Stayed 1 night in Mar 2024
Response from Sarah O on 20 Mar 2024
Hi Rajpal, I'm sorry you didn't think staying with us right in the heart of the South Terminal at Gatwick was good value for money. You chose a minimalist Sleep room for just over 100. We know that our rates are comparable with other airport hotels but we offer more in terms of our amazing location and the comfort and quiet you'll find in all our rooms. I'm sorry Bloc wasn't really for you but you'll be welcome back any time. With best wishes Sarah

10/10 Excellent

Duane, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024