Classic Lofted Studio, Mountain View | Interior

Reviews of Cahilty Lodge

3 out of 5
Cahilty Lodge
3220 Village Way, Sun Peaks, BC

Reviews

8.0

Very good

Rating 10 - Excellent. 114 out of 347 reviews" "
Rating 8 - Good. 143 out of 347 reviews" "
Rating 6 - Okay. 61 out of 347 reviews" "
Rating 4 - Poor. 22 out of 347 reviews" "
Rating 2 - Terrible. 7 out of 347 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Interesting collection of Nancy Greene awards
Stayed 3 nights in Mar 2024
Response from RedAwning on 2 Apr 2024
We're pleased you found the collection of Nancy Greene awards interesting! Thank you for your feedback, we appreciate it. We hope you had a great experience overall and enjoyed your stay! We look forward to welcoming you back in the future!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the hill- easy to ski in and out. Good, fast service in the restaurant for breakfast. Secure ski/ board stroage
Stayed 3 nights in Mar 2024
Response from RedAwning Team on 8 Mar 2024
We're thrilled to hear that you enjoyed the convenient ski-in/ski-out location and the efficient service at the restaurant for breakfast. It's great to know that you found the ski and board storage secure. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Catherine, Bridgewater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in ski out. Ski locker. Nice outdoor hot tub. Rooms were nice and very clean. Nice view of the mountain. Walk down the hall to the restaurant with great food and service.
Stayed 4 nights in Mar 2024
Response from Redawning Team on 5 Mar 2024
We're thrilled to hear you enjoyed your stay! The convenience of ski-in ski-out access, ski locker, and outdoor hot tub are highlights we're glad you appreciated. It's great to hear you found the rooms clean and comfortable with a nice mountain view. We're delighted you enjoyed the restaurant's great food and service as well. Thank you for your kind words, and we hope to welcome you back for another fantastic stay!

8/10 Good

Kristine, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and lodge were great and well maintained. The desk and cabinets in our room were dated and not functional. The fridge, microwave and coffee maker were stacked on the desk, and there were only 2 plugs for 3 appliances. The kettle was in the closet and we had to make coffee/tea in the bathroom. More accessible plugs for charging devices would also have been appreciated.
Stayed 5 nights in Feb 2024
Response from RedAwning Team on 26 Feb 2024
Thank you for the feedback and for staying with RedAwning. We look forward to hosting you again.

10/10 Excellent

John

Pleasant staff,large rooms,great location for skiin and out
Stayed 2 nights in Feb 2024
Response from Redawning Team on 10 Feb 2024
We're thrilled you enjoyed our pleasant staff, spacious rooms, and convenient ski-in, ski-out location! Your satisfaction is our priority, and we're glad you found everything to your liking. Looking forward to welcoming you back for another wonderful stay!

10/10 Excellent

Shih-Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2024
Response from RedAwning Team on 4 Feb 2024
We're thrilled to hear you had a wonderful experience! Thank you for your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear more. We hope to have the pleasure of hosting you again in the future. Safe travels!

6/10 Okay

Robert

Stayed 5 nights in Jan 2024

8/10 Good

brittanie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Redawning Team on 9 Jan 2024
Thank you for your feedback and rating! We're pleased to hear you had a positive experience overall. If there are specific areas you feel we could improve upon to earn that extra star next time, we'd appreciate any additional insights. We hope to have the opportunity to host you again in the future!

6/10 Okay

Ian

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from RedAwning on 12 Jan 2024
Hello Ian, thank you for your feedback and taking the time to rate us. We would love to hear more about your stay and any feedback or details from your experience. We can further use this information to improve and provide 5 star worthy stays for all of our guests. Whether its in regard to the property, amenities, services, or any other aspect of your stay, we would love to hear more. Thank you for your time, and we hope to welcome you back again soon.

8/10 Good

Maryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to ski lifts, restaurants, center. The room was too small for four people. Hot tub is one and always busy. Ski room doesn’t have boots storage/warmer.Parking is for a fee and not free as advertised. Generally pretty satisfied with a stay but kind of expensive.
Stayed 4 nights in Dec 2023

6/10 Okay

Mark

Stayed 1 night in Aug 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
Cahilty is great for convenience. The walls are thin so if you are visiting with others it is not the best
Stayed 4 nights in Mar 2023

10/10 Excellent

Dana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were efficient and clean. we were pleased at how well it accommodated our family and friends.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jason, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ski in and out properly. The hotel staff were knowledgeable and helpful in every way. First time to Sun Peaks and loved it.
Stayed 2 nights in Feb 2023

6/10 Okay

Lorne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Closeness to village
Stayed 2 nights in Feb 2023

2/10 Terrible

Tracy, Surrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff upon check in. However, there was no air conditioning in the rooms, no air movement either. they offered a fan in 29 degree heat! But there’s nothing mentioned about air conditioning when you book. The floor was so dirty in our room, our feet were gross on the bottom. Old appliances, odd smell in the room and hallways and dirty hot tub. The bed was so hard we didn’t sleep all night, plus the heat in the room on a summer night. This isn’t a hotel, it’s a rental unit that someone owns. We didn’t stay the 2 nights that we booked as we couldn’t stand being in that room again. I have contacted the manager for a refund, but have yet to hear back. We will not stay at this place again. It ruined our trip to Sun Peaks.
Stayed 2 nights in Aug 2022
Response from Christina | Director, Marketing & Communications on 25 Aug 2022
Dear Tracy and Gregg,Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We already replied to your google review and email.However, since the hotel does not have AC we do not advertise it.If the hotel would have AC it would be listed under the amenities on Expedia. Also, Expedia does not give us the option to mention that there is no AC.Please check our “Climate control” amenities on the hotel’s listing. We always recommend telling our Front Desk about issues with the room or facility during your stay to be able to fix it if there is anything wrong.However, we have our very own hot tub team on site that is maintaining our hot tubs every day to make sure the chemicals are balanced and the water and tubs are clean.We hope that we can convince you to change your mind about another visit to our property. With much appreciation,Cahilty Hotel & Suites

8/10 Good

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with very clean and comfortable environment. Well stocked with full kitchen. Walking distance to everything. No air con unfortunately which was a shame in a heatwave but fans provided. Would recommend if we weren’t in a heatwave!
Stayed 2 nights in Jul 2022
Response from The Bear Country Team on 2 Aug 2022
We are pleased you enjoyed your stay with us! Hopefully you come again to Sun Peaks!

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with kitchette. Apparently there is a mini fridge and microwave only in a kitchette. When asked how we were to cook anything they did upgrade us to a “full” kitchen.
Stayed 1 night in Jul 2022
Response from The Bear Country Team on 14 Jul 2022
Thank you for your review Mike. The Studio you booked features a kitchenette complete with a counter-high fridge, dishes, cutlery, microwave/convection oven, an electric frying pan, a coffee maker, kettle, toaster, crock pot, and a dinner table with seating for 4. We are pleased that you were happy with your upgrade which was a split level loft unit with Kind bed and full kitchen. We hope to host you again!

6/10 Okay

Noor

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room service was very bad. We called many times to ask for something and they never bring it to you. Also, don’t go to this place in the hot summer days because it has no AC. The place was very uncomfortable in terms of room temperature.
Stayed 2 nights in Jul 2022
Response from The Bear Country Team on 5 Jul 2022
Sorry to hear that you were not satisfied. Please be aware that we also have forms in every room that can be filled out with any requests, as well as an app that you can use to make requests. We do usually drop off any of these items the same day if within the hours of front desk operation. There should have been a fan in your unit to help with the heat, unfortunately, as with many properties up here, the buildings were built with intended use for a ski hill. But we are always happy to try provide extra fans on a first come first served basis.

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great friendly and helpful
Stayed 2 nights in Jul 2022
Response from The Bear Country Team on 4 Jul 2022
Thank you so much for your 5 star review Shelly. We hope you enjoyed your stay and see you back again soon!

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
these are old units. no ac in ours as well as poor water pressure in the bathrooms.
Stayed 2 nights in Jul 2022
Response from The Bear Country Team on 4 Jul 2022
Thank you for your feedback Jason. Unfortunately as most buildings in Sun Peaks were originally built for the purpose of a ski resort, Air Conditioning was not in their plans. We do, however, provide every unit with fans and we encourage our guests to contact us if another is needed. We hope you come back to stay with us again.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting for Blazer hockey in Kamloops
It was fine
Stayed 2 nights in May 2022
Response from The Bear Country Team on 4 Jul 2022
Thank you for you review Wayne, we hope you had enjoyed the Hockey as well as had time to explore Sun Peaks!

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location.
Stayed 4 nights in Feb 2022
Response from Bear Country Team on 24 Feb 2022
Thank you for your review Billy. We hope you enjoyed your stay and hope to have you back soon at Sun Peaks!

6/10 Okay

Faustino

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The hotel is well located and have an amazing view and the grocery store is just in front of the hotel. However, they should make a difference between cleaning yourself and helping yourself. We were for 7 days without any cleaning services. They asked the guest to carry the garbage and even pick up the broom from the front desk and we must return it in the same date. I understood that we still leaving in COVID restrictions but the hotel needs to make changes and provide a real service. I did not mind to clean my room but get the broom and through my garbage was outrageously.
Stayed 8 nights in Feb 2022
Response from Bear Country Team on 18 Feb 2022
Thank you for taking the time to review you stay with us. I am am pleased that you enjoyed your location and view. As stated in our current policies, i'm afraid we are unable to enter the units whilst we have guests staying in them. As our staff all run on tight schedules, we may not have been able to bring the broom up to you immediately when requested, otherwise, we would have been more than happy to accommodate bringing items to the room.

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favourite!
Our family has visited Sunpeaks & Tod Mountain since the 80's but have never had the opportunity to stay at the Cahilty Lodge. It is a new favourite because of the ski in/out, proximity to everything in the village and great views of the hill from our room. We will choose Cahility Lodge as a first option for our stays going forward.
Stayed 2 nights in Feb 2022
Response from Bear Country Team on 18 Feb 2022
Thank you so much for your kind words! We would gladly have you back to stay with us at Cahilty! Hopefully see you soon!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs
Stayed 1 night in Jan 2022
Response from The Bear Country Team. on 31 Jan 2022
We are glad you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Bear Country on 24 Nov 2021
Thank you ever so much for giving us 8 stars. We looking forward to having you stay with us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2021
Response from Christina | Sales & Marketing Manager on 3 Aug 2021
Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay at the Cahilty Hotel. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Team At Cahilty Hotel & Suites

8/10 Good

Carmon

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2021
Response from Christina | Marketing Manager on 1 Mar 2021
Dear Carmon, Thank you for rating us. We look forward to welcoming you back again in the future! Bear Country Team

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020
Response from Christina Rauch - Marketing Manager on 14 Oct 2020
Thank you for staying with us. We are happy you enjoyed your stay with Bear Country. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Property Management Team

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, room comfort
family vacation
large space; basically two hotel rooms renovated into one - so lots of beds for large family - open concept though, so enjoy everyone's grunts and snoring - big kitchen, dining area, new counters, etc but some old TV's, doors and wood sills - would stay here again though
Stayed 2 nights in Aug 2020
Response from Christina - Marketing Manager on 31 Aug 2020
Dear Frank, Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay with Bear Country. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks. The Bear Country Property Management Team

8/10 Good

Doug/Aneta, Nanaimo

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Very nice place. Clean. Bed was awesome and sooooo comfortable. Love the village which you’re basically right in.
Stayed 1 night in Aug 2020
Response from Christina - Marketing Manager on 31 Aug 2020
Dear Doug and Aneta, Thank you for staying with us, and for taking the time to share your feedback. We are happy you enjoyed your stay and we hope to have another opportunity to provide you with an amazing stay! The Bear Country Property Management Team

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020
Response from Christina - Marketing Manager on 6 Aug 2020
Hi there, Thank you for staying with us. We look forward to welcoming you back again in the future! The Bear Country Property Management Team Sun Peaks

8/10 Good

Wan sze

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2020
Response from Dave on 26 Mar 2020
Glad you enjoyed your stay...:)

8/10 Good

Wan sze

Stayed 3 nights in Mar 2020
Response from Christina - Marketing Manager on 31 Aug 2020
Thank you for staying with us and for rating us on Expedia. We look forward to welcoming you back again in the future. The Bear Country Property Management Team

4/10 Poor

Fred, Toronto

Travelled with family and small children
The location was good for access to the lifts. Definitely ski in/out. The facility itself needs work. We needed flashlights to see in the rooms at night as the lights were so dim and sparse. Secure door was not secure and lacked locking mechanism. The box for one of our beds was broken and the mattress poorly supported. The room were clean and well maintained despite the challenges presented by COVID-19 and staff was there to help where possible.
Stayed 7 nights in Mar 2020
Response from Dave on 24 Mar 2020
Hi Fred, thank you for your feedback. I did not see a maintenance work order for a broken bed. Can you please let us know what room it was. I hope your stay was not too much affected by COVID-19. It is a tough time for everyone.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to the hill. Eat in kitchen. Ski locks.
Stayed 7 nights in Mar 2020
Response from Dave on 24 Mar 2020
Glad you had a good time...:)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels benefit is the very close proximity to the ski hill. Its more of a ski lodge than the Grand so has a different ambiance. Friendly people at the counter, underground parking and a ski locker in the garage.
Stayed 1 night in Mar 2020
Response from Bear Country Property Management on 21 Mar 2020
Thank you for staying with us! We look forward to having you here again in the future. Take care, Bear Country Property Management

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All met our expectations Friendly. Restaurant was o.k.
Stayed 1 night in Mar 2020
Response from Dave on 20 Mar 2020
Glad you had a good stay...:)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Dave on 20 Mar 2020
Glad you had a good stay...:)

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Dave on 11 Mar 2020
Glad you had a good time in Sun Peaks Dave Fulton Guest Services manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
I really liked the decor of the room ,view. from the window. Ski in ski out was perfect. Room was quite small. R.I. Kelowna
Stayed 2 nights in Mar 2020
Response from Dave on 11 Mar 2020
Glad you had a good time Dave Fulton Guest Services Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love all the Nancy Greene history within the hotel.
Stayed 6 nights in Feb 2020
Response from Dave on 4 Mar 2020
Glad you enjoyed your stay. Dave Fulton Guest Services manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2020
Response from Bear Country Property Management on 27 Feb 2020
Thank you for staying with us and we hope to see you back here again. :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the location and the hot tubs. Our room was small and kinda dated but served purpose to get on the slopes!!
Stayed 2 nights in Feb 2020
Response from Dave on 26 Feb 2020
Thank you for your feedback. We are in the process of asking owners to renovate their rooms. I will pass on your message. Dave Fulton Guest Services Manager

8/10 Good

Katherine, Seattle

Travelled with family, Travelled with group
Liked: Amenities
Cahilty is in a great location, brindles you miss the platters, it’s a hike to get to, so true ski-in ski-out as long as you can get the ride going up before the patters close. Great for two families staying together in one location and close to restaurants and shops, just across the parking lot.
Stayed 4 nights in Feb 2020
Response from Dave on 22 Feb 2020
Good Day Katherine, glad you had a good stay. FYI, the green run Rambler goes into Gentle Giant to ski back to the hotel. No need to ever take the platter lift.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, Perfect for ski in ski out.
Stayed 4 nights in Feb 2020
Response from Bear Country Property Management on 20 Feb 2020
Thank you for staying with us. :)

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in/Ski out is awesome. Enjoy the hot tub(s). Friendly treatment
Stayed 6 nights in Feb 2020
Response from Bear Country Property Management on 20 Feb 2020
Thank you for staying with us. We hope to see you back here soon. :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Dave on 19 Feb 2020
Thank you for your feedback. Glad you enjoyed your stay. Dave Fulton Guest Services Manager