Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Vancouver, BC

Nice ski in-ski out location

Posted 16-Sep-2014
Pros: I liked the staff, the room and the fact it was pet friendly even though the charge was high.
Cons: I thought the pet friendly fee of 35.00 was high. Every other hotel charges between 10-15.00
Location: Very central to all amenities....right in the village so you can walk everywhere, bars, restaurants, shops, golfing & skiing.
We were travelling home from Jasper and decided to check out Sun Peaks area even though it's not ski season yet. We were pleased with this because it's a beautiful place and you can see the potential. Nice room - a king bed up in the loft with full kitchenette and living area on the first floor. We brought our dog so having the kitchen was helpful. We got takeout from the restaurant downstairs for dinner and made our own breakfast.Nice views of the ski hill.
4 out of 5
Recommended
for Everyone
by A verified traveller from B.C.

Nice mountain hotel

Posted 23-Aug-2014
We had the room with the loft, summer time it's a bit warm in the loft. Winter would be great up here.
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
Thank you for your review, we take all feedback into consideration and are working towards making rooms more comfortable in the summer months. We hope to see you this winter! Sincerely, General Manager, Nancy Greene's Cahilty Lodge
1 out of 5
by A verified traveller

Dissatisfied

Posted 16-Aug-2014
Lived there for 5 days, and they never change the sheet. The housekeeping is rude as well. The other staffs are not very nice as well.
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
Thank you for your review, we take every comment very seriously. We did some looking into your stay and found that every time housekeeping attempted to clean your room they were turned away. It is unfortunate that we were unable to find a time that worked to provide housekeeping and wish we could have found a way to make your stay more enjoyable.We also pride ourselves in having some of the friendliest staff in resort and are sorry to learn you did not feel this way as we always receive great feedback on how great they are. Thank you again for your review and feedback. Sincerely, General Manager, Nancy Greene's Cahilty Lodge
4 out of 5
Recommended
for Everyone
by A verified traveller

It is nice to stay in this hotel . Clean and large

Posted 14-Aug-2014
I was staying in this hotel for one night with my family . It is clean and quiet place ,also very beautiful to stay in .
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
Thank you for your review, we are so glad you enjoyed your stay and hope to see you again! Sincerely, General Manager Nancy Greene's Cahilty Lodge
1 out of 5
by A verified traveller

Such a terrible hotel, and the staffs are so mean

Posted 12-Aug-2014
Such a terrible hotel, and the staffs are so mean. They will charge u for some stupid reason when u check out.
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
Further to your other reviews, we do take feedback and comments seriously. We do wish you would have brought your concerns to us when you were at our hotel. The charges that were placed were due to the state of the room when you checked out. Upon check in we do inform you of any cleaning charges that may apply if the kitchen is not cleaned. You will find most properties with kitchen facilities have the same policies in place and is standard practice. Thank you again for your review. Sincerely, General Manager Nancy Greene's Cahilty Lodge
1 out of 5
by A verified traveller

the worst hotel ever!

Posted 12-Aug-2014
Don't stay in this hotel!! U will regret it! After u check out, they will charge u for some stupid reasons!
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
Thank you for your review, please see responses on your other reviews.
5 out of 5
Recommended
for Everyone
by A verified traveller from vancover

Excellent location and view of nature

Posted 10-Aug-2014
Excellent, perfect for family stay My family really enjoyed the stay and the environment Excellent, perfect for family stay My family really enjoyed the stay and the environment
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
We are so glad to hear you and your family enjoyed your stay with us, thank you for taking the time to post a review! We hope to see you again Sincerely, General Manager Nancy Greene's Cahilty Lodge
5 out of 5
Recommended
for Families
by A verified traveller from edmonton, alberta

Beautiful location

Posted 05-Aug-2014
Pros: The staff very accommodating. The waitress very friendly
Cons: Ask if a pet friendly accommodation is fine, I would have preferred one that was not pet friendly.
Location: The market. Great interment for kids and adults as well. Friendly people all around.
we arrived late, but the staff was very helpful, and made our stay comfortable. When we decided to stay another night, the front end agent was very accommodating let us keep our room so that we did not have to move, and we even got our second day at a cheaper rate. We also had dinner on one of the nights we sat outside, it was great, even in the rain.
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
We are so glad to hear you enjoyed your stay with us, thank you for your review. We hope to see you again soon! Sincerely, General Manager Nancy Greene's Cahilty Lodge
5 out of 5
Recommended
for Everyone
by A verified traveller from kamloops BC

music festival at the mountain

Posted 21-Jul-2014
Pros: central location ~ good rates, comfortable and secure
Cons: found the rooms a little stuffy ~
Location: great location and lots of shops, resturants, and entertainment
was great to get away for 2 days ~ enjoyed the concert, resturants and shops, all in all a great weekend
Comment from Hotel Management
26-Aug-2014 by Dan, Hotel Management
Very glad to hear you enjoyed your stay with us and the festivities that weekend! We hope you will come stay with us again. Sincerely, General Manager Nancy Greene's Cahilty Lodge
5 out of 5
Recommended
for Everyone
by A verified traveller from Kamloops, BC

Perfect for the outdoor concert.

Posted 07-Jul-2014
Pros: Room on backside of hotel quiet. Hotel central to all the action.
Cons: Some main rooms could be brighter
Location: Central to all mountain activities, restaurants, shops and entertainment
Hotel staff extremely friendly and went out of their way to meet our needs.
Comment from Hotel Management
15-Aug-2014 by Dan, Hotel Management
Thank you for your feedback! We strive our best to ensure we have the best and friendliest staff in resort, we are glad to hear you enjoyed your stay. We hope to see you again soon! General Manager Nancy Greene's Cahilty Lodge
Comment from Hotel Management
15-Aug-2014 by Dan, Hotel Management
Thank you for your review, we are glad you enjoyed your stay and hope to see you again soon! Sincerely, General Manager Nancy Greene's Cahilty Lodge