Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from New Westminster, B.C.

July 22 - 26

Posted 29-Jul-2015
Pros: Staff was friendly
Cons: A few more cooking utensils in the kitchenette. Room was really hot.
Location: Location was close to Heffley Lake where we visited every day and was the reason for being there.
Front desk staff was friendly and helpful. Room had no air conditioning and even with 2 fans we were uncomfortably hot. Kitchen was not fully equipped but had one frying pan to cook everything in. Our room was not made up at all on our 3rd night (beds not made, no towels replaced). We were out every day and back by 10:00 pm and the hot tub closed at 10:00 so didn't get to use it. The beds were comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Victoria

very nice hotel

Posted 21-May-2015
This hotel is very nice and clean. Stove is very convenient for us. nice view. I will come and visit again.
4 out of 5
Recommended
for Families
by Lyudmyla from Kamloops

Good conditions

Posted 21-Apr-2015 on Hotels
Nice and clean room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Enjoyed Sun Peaks, Hotel provided access

Posted 09-Apr-2015
Cons: Kitchen areas in the rooms could be kept a litle cleaner, Rooms need updating.
Hotel location in the village and at base of mountain, by the chair lifts, was awesome, staff were supper friendly and always helpful. Kitchen areas in the rooms could be kept a litle cleaner, Rooms need updating.
4 out of 5
Recommended
for Families
by A verified traveller

Spring Break Getaway

Posted 22-Mar-2015 on Hotels
Excellent location. Easy access to the ski lifts and the customer service was great. Only down side is the room was a little small for a family of four other then that the stay was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveller

Welcoming & great for ski in/out

Posted 11-Mar-2015
Cons: Daily room cleaning was not consistent.
Location: Skiing
Another very good annual visit. Desk staff extremely helpful and pleasant. Cleaning staff were erratic with vacuuming, replacing coffee making ingredients, leaving tasks half done. One day (of 10) was perfect! We were cleaning up after ourselves, making bed etc but mostly the room looked untouched when we returned. A relative in another room had much better service.
4 out of 5
Recommended
for Families
by A verified traveller

ski trip

Posted 04-Mar-2015 on Hotels
very friendly and helpful staff
3 out of 5
Recommended
for Everyone
by A verified traveller from kelowna

Okay hotel good location

Posted 02-Feb-2015
The hotel was very hot... Even the parkade was like a sauna. We turned the thermostat in our room down to 10 and it was still uncomfortably hot in the room. There were gross stains on the carpets overall the room wasn't the cleanest. As well be aware of the charge for parking. Great location though. Nice to be so close to the hill plus the shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Close Slope side Hotel

Posted 21-Jan-2015
Pros: Beds, convenience, free wi-fi
Cons: Nothing that would be manageable
Location: Skiing, shopping, restaurants, snowshoeing, cross country skiing
Beds were comfortable, floors felt a bit thin but wasn't really an issue whenever you wanted to go to sleep. Being slope side was awesome and the free ski lockup was nice.
5 out of 5
Recommended
for Getaway With Friends
by Joel from Edmonton

Awesome Hotel

Posted 17-Jan-2015 on Hotels
Great Hotel