Great location on lakefront right onto the Ita Thao pier area and next block from the food street (hence not as busy). We loved the fact that it wasn't as crowded as the main town, Shuishe, and once the day trippers are gone (last ferry about 5 or 6 pm depending on season), you have the whole town.
Be aware it's not party central, and taxis after hours to Shuishe is NT$500. We had to catch a 9am bus to Alishan, so the hotel staff called a taxi for us, although there is a local bus at 7:20am (when we were there; bus timetables in Taiwan are "flexible").
We had "Moon", which has great views, but "Dawn" doesn't; there are only 4 rooms per floor, and I think all but "Dawn" has views, although there is a viewing deck on Level 10.
When we arrived, the staff was very nice and promptly showed us to our rooms. The rooms themselves were spacious, clean, and artfully designed. The location was ideal; it was close to the marina and to many restaurants. The breakfast was pretty good, they had COCONUT paste which is very exotic. I would definitely stay here again.
There are actually two buildings with the same name. The first is an older chalet, terrible; the second is a modern hotel, quite good. We were first put in the chalet, an old room (516) with no insulation. The noise from the adjacent room was truly unbearable. But the staff reacted nicely to our complaint, and that very night moved us to a room (512) in the nearby hotel, which was quite good (the bathroom is modern, but smallish). So my advice is to be sure of which building you are going to. The hotel(s) are in the aboriginal village, much nicer than the "modern" village on the other side of the lake; it makes a good base for all the activities on the lake.
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