Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom California

2 Rooms in 3 Days, Both terrible

Posted 19-Jan-2015
Pros: very close to bus pick up sites
Cons: -Guest Service -Cleanliness -Stocking rooms w/ proper amount of towels, etc -Stocking kitchen with clean, necessary utensils -Replacing old mattresses
Location: close to dining and ski resorts
The three of us checked in around 4pm, check in was easy and our room was on the 4th floor, and looked very nice. looks can be deceiving. We had to call 3 times and wait about 3 hours for someone to bring us more towels and blankets (enough for 3 people that we had on the hotel reservation), The shower was not draining and we would be standing in 4" of water after only being in a short amount of time, the sinks also were not draining properly, the kitchen utensils and equip were dirty so we had to wash everything before we used them, the beds were VERY uncomfortable (the queen bed squeaked excessively with small movements and we woke up with our lower backs hurting, and the sofa bed was old and the springs were felt through the old mattress, tv was not connected to cable. The next afternoon we called & explained our issues & they moved us to another room on the 1st floor. Queen bed was better, 3rd guest slept on the couch not the pullout because the mattress was so uncomfortable, while the water drained properly the hot water only lasted maybe 20 minutes each night and with 3 guests on vacation that was awful. dishes and appliances were still dirty in the kitchen, toaster didn't work right, missing a lot of essential kitchen utensils, once again didn't have enough towels for 3 guests, this unit was a downgraded room without a view, only partial windows to let light in, and very loud from being on street level.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Fantastic Place

Posted 19-Jan-2015
Pros: Location, View, the unit was fantastic..........
Cons: None
Location: Pizza 101. Damm Inn in Silverton
Not my first time to the Pines but this place was fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic condo close to the slopes

Posted 14-Jan-2015
Pros: Charming accommodations with fireplace and full-kitchen.
Very impressed with condo. It matched the description and exceeded my expectations. Resort had every amenity that one would need and condo was fully-stocked. Pleasant and helpful staff. Close to slopes, convenient to everything. Highly recommend! A++
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

Posted 12-Jan-2015
Great condo with lots of space. Heat was a little difficult to adjust and the fireplace didnt work properly. Walkways were not taken care of and very icy. These were just minor things, the lodgings themselves were great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful view

Posted 12-Dec-2014
Nice place, beautiful view and comfortable. I would consider coming here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 08-Dec-2014
Pros: Fireplace, community pool/hot tub, Proximity to Keystone resort
Cons: The remote control cover appeared as if it had been chewed on by a dog.
This is a great place to stay; although, the rate we paid was much lower than what is currently being advertised. I probably wouldn't have stayed here for $425 per night, but only because I can't afford it. The condo and decor were a little dated, but I didn't mind.
5 out of 5
Recommended
for Families
by A verified traveller

condo was lovely

Posted 06-Apr-2014 on Hotels.com
It was hard to find the check in desk.
5 out of 5
Recommended
for Everyone
by A verified traveller

Large comfortable condo

Posted 02-Mar-2014
Large kitchen, bedroom, and living room. High quality furniture and beautiful working fireplace.
4 out of 5
Recommended
for Everyone
by Debbie

Nice Condo Quiet and comfortable

Posted 06-Feb-2014
Pros: The fireplace, the kitchen, and the fact it was quiet after a long day of skiing.
Cons: The Condo needs more blankets. And the check in instructions are not clear. You need to explain that there are no Condos called "Evergreen Condos"
The shuttle service to the mountain is great. We went skiing for 3 days and had a blast. Also went ice skating, it is a good value and fun. Employees at the resort were helpful and pleasant. Only negative was finding the Evergreen Condos, Evergreen is an area not a condo development. Instructions need to specify that you check in at Keystone Condo Office.
4 out of 5
Recommended
for Everyone
by Bob

Call condo office before you leave

Posted 31-Jan-2014
Pros: At the "Mountain" condos in the Pines. Great location and shuttle bus each morning (close) to ski area. The appx $15 per day resort fees pays 4 this.
Cons: Warn guests, express check out comes with resort fees - pay in adv. Send housekeeping to condo - didn't happen 3 day stay!
Location: Location location. Nearby store. Mountain expensive BYOB/BYOF.
Address on US route 6 is not available on GPS. Anyway, turns out you have to go to the condo registration office. Apparently they handle most of the condos in the area. This registration office is fairly well marked and very close to the Keystone resort. I recommend you call before you go to be sure the registration office is aware of any special needs you might have. I sent an email via Expedia that was not read. The staff was courteous and took care of me and the fam the following day after one evening stay.