I've stayed in hotels from New York to Australia. from now on, all experiences are going to e compared to this one.
Normally, when I travel, I plan weeks in advance. I was forced out of my apartment due to a malfunction (too gruesome to share) and had to find an hotel within the hour. I was in such a rush, I didn't remember to pack a shaving razor. (Plus, my toothbrush was under water...) The staff was courteous and kind; helpful with the reservations, directions driving there, and everything else I threw at them (the ice bucket's lid snapped off by accident). the room was immaculate. The shower was spotless and perfectly tempered, through the entire 45 minute shower. amazing!
Peri from sugar land, texas
Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and …More
"A few minor issues, but otherwise a wonderful stay"
As soon as I stepped off of the elevator there was a terrible sour smell. I don't know what it was but I could not smell it in my room so I did not mind it too much. The only other problem I had was the lack of outlets in the room. There was only one place to plug in my phone that did not require my unplugging something and it was not close to the bed.
Other than that I really enjoyed my stay. The pool was nice. The room was clean and the air worked and was not loud. The breakfast was nice too. Gourmet food it was not but there was a nice variety and it tasted good.
The room had a blow dryer, plenty of big soft but firm pillows, all the things like a tooth brush and toothpaste and shampoo and conditioner that I packed and left at home. There was a fridge and a microwave and a coffee maker. The beds were nice and firm and it was just a great room in general. I will definately stay there again.
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