Got a double room for 4 nights for £198. Great value, room was on second floor and was spacious and clean. My friend on the first floor complained of car noises but I guess it's inevitable. It's right next to the river so pretty great if want to go for a jog. It's about 7 minutes walk from rail station.
Staff are great but they sometimes need more people at the reception, there's always a queue to check in.
We also visited the gym, it's a small room with two treadmills (one broken), one bike and one lateral pull down machine and some meds ball and dumbells (1-3kg).
cc from cheung
Centrally located in Ipswich City Centre Modern, contemporary, fresh, stylish, innovative design with vibrant and upbeat …More
A beautiful old hotel but a little worn round the edges, but nothing you wouldn't expect from a building of this age. The staff were all, without exception, very friendly and extremely helpful. If you want modern bathrooms and perfect interiors this hotel is not for you. But if you prefer huge rooms (both bedroom and bathroom were probably the largest we've ever stayed in at any hotel) with lots of character and staff who go out of their way to ensure you enjoy your stay you will adore this hotel. The restaurant food is very good too. Great breakfast which was freshly cooked to order.
"Loved the Hotel setting and staff were exceptional"
Our room was lovely, very spacious, quiet and really comfortable. The hotel itself is lovely and has a lot to offer, not least a quiet drawing room and other spaces to sit and relax. The staff were very accommodating, nothing was too much trouble and they went out of their way to make our stay enjoyable. Had a treatment at the Spa which was wonderful and we went on the seven mile cycle route using the hotel bikes which was really good - lovely scenery and interesting route. Plenty to do in the grounds walking and cycling. It is a family hotel and felt very welcoming to everyone - very easy going and high standards.
Excellent hotel, everything about this hotel is great. It has the wow factor as soon as you walk up to it. It does not disappoint when you enter and has a warm cosy feel to it. The hotel staff are great and also the food was top class. The room we had was fantastic, well cleaned and comfortable.
We had a tremendous quiet season deal and wished we had stayed longer . The chalet was clean and as it was not meant to be a 5star hotel experience we were VERY satisfied . People should not look down on Pontins !
We love the Hotel mainly because it has a superb indoor pool sauna hot tub etc BUT we are always welcomed by friendly staff @ Reception & Dining Room This is one, if not the most favourite place not too far from our home where we spend time out!!
Beryl from Lakenheath, Suffolk, UK
Originally built as a 16th-century hunting lodge, this suburban Ipswich hotel is two miles from the city centre and five …More
Service was exemplary and 10/10, but sadly the age of the building was evident and tired! In desperate need of fresh paint and new ( or cleaned) carpets. I'd expected a little more cared for facility for the price! The staff were super helpfull and deserve full compliments of this traveler!
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