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Reviews of The Hotel Victoria

3 out of 5
The Hotel Victoria
Kirkley Cliff, Lowestoft, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 212 reviews" "
Rating 8 - Good. 74 out of 212 reviews" "
Rating 6 - Okay. 19 out of 212 reviews" "
Rating 4 - Poor. 3 out of 212 reviews" "
Rating 2 - Terrible. 4 out of 212 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like the osition by the sea

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We booked an overnight stay for a works Christmas event and we were very impressed! The room had 2 king size beds in it, a wonderful sea view and very comfortable. Some of the hotel needs a little refurbish to make it 100%
Stayed 1 night in Dec 2022

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, pleasing staff good hot food restaurant and bar) but bar food not served all day. Very central very close to superb sandy beach. Car park private to hotel residents. Lift to floors.
Stayed 2 nights in Dec 2022

10/10 Excellent

I

Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Needs improvement in places
Staff friendly, but some obviously inexperienced in the restaurant during the evening. Menu quite basic, but food when it arrived very nicely cooked and presented. Room abysmal, such a lovely space with sea views but stuck in the 1970s. Bathroom basic, breakfast staff very on the ball, food again very nice I have stayed at this hotel off and on for many years, it has always seemed slightly faded. But dining areas are now very attractive and modern which is nice
Stayed 1 night in Sep 2022

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, room comfort
Traditional
Traditional hotel with traditional service. Food was excellent both dinner and breakfast. Staff were very friendly and approachable. Rooms and ensuites were a little dated but clean and tidy with all facilities. Ideally situated and quiet position
Stayed 1 night in Sep 2022

8/10 Good

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely seaside hotel
Lovely seaside hotel with really good service from the friendly staff members. The rooms are slightly outdated but cater for everything needed. The room was quite hot during the night due to unusual hot weather so will be ideal in the autumn/winter.
Stayed 1 night in Sep 2022

8/10 Good

Bernard

Liked: Staff & service
Pleasant stay.
Reasonably comfortable after a change of room. Staff were excellent, extremely pleasant and helpful. The food I felt could be better. Had a leg problem and staff were very kind but unfortunately, I had to leave early due to the leg. I would recommend this hotel. Rather a long way from the town but nothing much in town anyway however Gt Yarmouth and Broads area in easy reach.
Stayed 7 nights in Sep 2022

10/10 Excellent

Tilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel friendly staff and helpful
Stayed 4 nights in Sep 2022

10/10 Excellent

Jamie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely break
Delightful hotel, would definitely stay here again. Everything, and I mean everything was perfect except for when we moved the bed on the last day to see if we had left anything behind there was rubbish and clothes from previous occupants so cleaning under the bed needs to improve- but everything else I cannot fault
Stayed 4 nights in Aug 2022

10/10 Excellent

maxine

Stayed 2 nights in Aug 2022

10/10 Excellent

Melissa

Stayed 1 night in Aug 2022

10/10 Excellent

Atanas

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
lovely
It was perfect, a one night stay. super friendly and helpful staff. lovely location , lovely breakfast. hope to stay again soon
Stayed 1 night in Jul 2022

8/10 Good

David

Stayed 1 night in Jul 2022

8/10 Good

Nic

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Lee

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff lovely building.
Stayed 1 night in Jul 2022

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, location and comfortable
Great value, comfortable, clean, great breakfast and Fabulous location for the beach
Stayed 1 night in Jul 2022

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on my own for a 2 day break and definitely will be returning
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for a short stay.
I really enjoyed my stay. The area it is located in is nice and quiet, the staff were great and the rooms offered good value for money. My bedroom was a nice size andthe bathroom was surprisingly large, with a walk in shower. My only grumble was the lack of a fan in the bedroom to help cool the air during the heatwave that occurred whilst i was there.
Stayed 3 nights in Jun 2022

10/10 Excellent

paula

Liked: Staff & service, property conditions & facilities, room comfort
stay friday 10th june 2022
kept very clean. Bedroom cleaners busy spraying cleaner as i left. Friendly team of cleaners, breakfast staff and bar staff. Reception lady on arrival could have smiled and been more welcoming.
Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Lovely attentive staff. Excellent breakfast. Quiet and well appointed room. Perfect location. Highly recommended.
Stayed 2 nights in Jun 2022

10/10 Excellent

NENAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff. Unbeatable value for money.
Stayed 1 night in Jun 2022

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, poor water pressure
Lovely stay opposite the beach, staff were friendly and very helpful. The only let down was the water pressure which made even a quick shower near impossible having to lean over the taps just to reach the small trickle coming out. A bath for the children was out of the question. If the water pressure can be resolved I would not hesitate to stay here again.
Stayed 3 nights in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

qaisar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice friendly hotel in a quiet and pleasant location
Stayed 2 nights in May 2022

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel - some character. Friendly well trained staff, nice fresh cooked breakfast.
Stayed 1 night in Apr 2022

10/10 Excellent

Neil

Stayed 1 night in Apr 2022

10/10 Excellent

Michelle

Stayed 1 night in Apr 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff
Stayed 1 night in Apr 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely large room with fabulous views of the sea. Superb breakfast. Only slight issue was that the radiator in the main room was on full blast all the time with no way of turning it off and if you opened the window, pigeons attempted to visit! In these days of high heating costs, it would make sense to get that sorted.
Stayed 2 nights in Apr 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location.
Stayed 1 night in Apr 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed hotel, great location. Breakfast lovely
Stayed 2 nights in Mar 2022

10/10 Excellent

William

Stayed 2 nights in Mar 2022

10/10 Excellent

Dave

Liked: Staff & service, amenities, property conditions & facilities
One night stay bar staff amazing breakfast amazing all staff very helpful . plus I lift my iPhone changer in the room ! but the hotel posted it back to me thank you . Definitely will stop again . 5* Thanks Again . Dave
Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Joanna

Stayed 1 night in Feb 2022

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The room and bathroom were both clean and the bed comfortable. Tea/coffee making facilities were provided, along with 2 bottles of water. The staff were all very sociable and friendly and nothing was too much trouble. We were served with smiles from everyone. Thank you for a lovely stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compassionate stay.
We stayed for two nights at the Hotel Victoria. Staff were very efficient and friendly. The cleanliness was very good. However the edges and corners of the bathroom floor could do with some thorough cleaning. The breakfast was lovely. We stayed in the family room with a seaview and its a lovely room. However it was very hot in the room. The reason we srsyed is to sttend my father in laws funeral. We also had the wake st the hotel. Overall satisfied. Thank you.
Stayed 1 night in Feb 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Fabulous location on the sea front, with great views out to see. Found the hotel staff to be very friendly, professional and attentive without being overbearing. The atmosphere of the hotel almost gave it a family feel, very relaxing. Some of the fabric of the building could do with modernisation but not too much as I feel this adds to its charm.
Stayed 1 night in Feb 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location on the seafront with free parking and breakfast included. Lovely views out to sea from the restaurant. Have already booked to return.
Stayed 1 night in Jan 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel & service.
Our stay was a birthday treat for my wife. We had a lovely suite with a sea view, an excellent meal in the restaurant with excellent service. We enjoyed our stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is well maintained right next to the Sea. Spacious and beautiful. Has a beauty room too.
Stayed 1 night in Dec 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Livia

Travelled with family
Liked: Staff & service
The hotel is at a great location by the sea. The room was clean and spacious. We had great view of the sea and beach from the bedroom. The bathroom was clean but dated so was that carpet and bed. The breakfast was good and the breakfast staff were friendly. We will stay again.
Stayed 1 night in Oct 2021

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Victoria was a perfect choice!! Everyone was so friendly & kind. Great location close to the North Sea & beach. Hotel was absolutely beautiful
Stayed 2 nights in Oct 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location plus excellent food & service.
Wonderful sea-front location. Every member of staff was extremely friendly and efficient. Quality of food at dinner and breakfast was excellent.
Stayed 1 night in Sep 2021