Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Essex

Nice hotel!

Posted 21-May-2015
Pros: large car park. Staff politeness. Good facilities, nice room. In fact we was happy with everything! will come again!
Cons: The bathroom could have been cleaner, there were several hairs in the bathroom, the rest of the room was fine! also the cooked breakfast was cold.
Location: Near a large retail park. stayed as was visiting friends in area.
The hotel was very nice! Nice comfy beds, TV good, comfy chairs etc. kettle, tea,coffee making facilities. The shower/bath was nice and warm. There was a swimming pool & fitness room, but we didn't use. The staff were very friendly. Room was easy to find. Large car park.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-May-2015
Convenient, comfortable,all facilities. I would go to stay again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sussex

Good value

Posted 31-Mar-2015
Hotel receptionist was lovely Downside no lift And one particular person working in the dining area was quite stressed making her unpleasant Other than that the hotel was a pleasant two night stay
1 out of 5
by A verified travellerfrom Northants

Two night stay at the Holiday Inn, London Road, Ip

Posted 04-Mar-2015
Firstly let us thank you for your swift reaction to our concerns as highlighted to you during our discussions before leaving your establishment on the morning of Monday, February 23rd 2015. Additionally for your intervention on our behalf as outlined in your E-Mail to us on Tuesday, February 24th 2015 at 12:50, your assistance enabled us to affect our desired cancellation with the Holiday Inn Express in Cambridge, for this we are very grateful. Secondly we apologise for the delay in in replying to you before today, regrettably personal commitments prohibited us from doing so earlier. It was most regrettable that our stay at your hotel turned out to be one best forgotten, for the following reasons: We requested FOUR extra soft pillows, but were advised that we would only have TWO. We also had to request additional bottle of shampoo. Our Sunday night was continually disturbed by guests in adjoining rooms opposite ours, constantly opening and slamming room doors and holding loud conversation in the corridor throughout the early night and then again from 05:00 the following morning. This we reported to the duty manager the following morning, who advised that she would have it looked into and get back to us; alas we never heard anything regarding our concern. Our en-suite was of the smallest space possible for any normal person, it made for using the facilities a challenge in every endeavour. Breakfast on the Monday morning was at best described as a complete disaster for the f
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice overnight

Posted 23-Feb-2015
Good location for an overnight stopover quiet and comfortable. A bit out of town but more peaceful for that reason.
4 out of 5
Recommended
for Business Travellers
by Janefrom Barnsley

stayed 2 nights

Posted 20-Feb-2015 on Hotels.com
Stayed on business, great to have a gym on site to spend time in after work. Was a little disappointed with the amount of used room service trays left in the hotel corridors from the previous night on arrival. Did not like the fact that I had to sign up to the club to gain free wifi access only to find I had been charged for this on departure
4 out of 5
Recommended
for Couples
by paulfrom Swansea

Beware of this

Posted 19-Feb-2015 on Hotels.com
Excellent hotel only problem they have blocked you from connect computer or game console to TV very petty want you to watch their demand service
4 out of 5
Recommended
for Couples
by Denisefrom Norwich

Felt let down at the end

Posted 17-Feb-2015 on Hotels.com
Nice stay shame about the damage to my car in the car park which didn't have cctv right outside the front of the hotel so repair is down to me :-(
2 out of 5
Recommended
for Business Travellers
by kenfrom south shieds

4* prices 2.5* hotel

Posted 01-Feb-2015 on Hotels.com
we stopped at this hotel for mthe 27/1/15 to 23/1/15 , let me start with the internet they would like to charge 12.50p for this service yet it can just about load web pages which I find unacceptable in this day and age, also they have locked the tv so we were unable to use hdmi lead so as to watch our own entertainment this is so they can promote their service ( ill come back to this). the breakfast was £10 a go and the dinners were expensive also, I had a kicken chicken sandwich that cost me 7.95 hahaahaha it was two not full sizes of bread and 3 chicken dipper/ strips in their (not even a quid's worth). as I can claim my expenses its ok for me but the hotel is charging way way over the top for what it supplies (unless were subsidising the pool with the cost) I felt that when you were in the hotel they were trying to suck every last penny out of you. bar food overpriced and small quantities :( breakfast £10 a pop not worth that :( tv locked :( internet :( think our room was in a different post code to the reception :( now if your a corporate kind of person and all you like to swan around like the cars in the car park are actually yours and not company cars and try to pretend this hotel is in anyway good then that's your choice, I stop away various hotels all year from pubs to b&bs and hotels but this is trying to be something it is most definitely not. put it this way id be fuming if I had to stop their with my wife and daughter.
3 out of 5
Recommended
for Business Travellers
by ianfrom bingley

Good room expensive everything else.

Posted 30-Jan-2015 on Hotels.com
Wifi in room was awful. Everything about the hotel is you buy from us or nothing. Bar was expensive , breakfast was expensive, Tv was expensive and locked so i could not attach my laptop. The Room was lovely and the staff all friendly but it seemed more of a prison as there was nothing else around to do considering what you pay for a room breakfast should of been included. Great for short stay more than a couple of days i would go elsewhere. I Personally wont stay there again