Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Northants

Two night stay at the Holiday Inn, London Road, Ip

Posted 04-Mar-2015
Firstly let us thank you for your swift reaction to our concerns as highlighted to you during our discussions before leaving your establishment on the morning of Monday, February 23rd 2015. Additionally for your intervention on our behalf as outlined in your E-Mail to us on Tuesday, February 24th 2015 at 12:50, your assistance enabled us to affect our desired cancellation with the Holiday Inn Express in Cambridge, for this we are very grateful. Secondly we apologise for the delay in in replying to you before today, regrettably personal commitments prohibited us from doing so earlier. It was most regrettable that our stay at your hotel turned out to be one best forgotten, for the following reasons: We requested FOUR extra soft pillows, but were advised that we would only have TWO. We also had to request additional bottle of shampoo. Our Sunday night was continually disturbed by guests in adjoining rooms opposite ours, constantly opening and slamming room doors and holding loud conversation in the corridor throughout the early night and then again from 05:00 the following morning. This we reported to the duty manager the following morning, who advised that she would have it looked into and get back to us; alas we never heard anything regarding our concern. Our en-suite was of the smallest space possible for any normal person, it made for using the facilities a challenge in every endeavour. Breakfast on the Monday morning was at best described as a complete disaster for the f
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice overnight

Posted 23-Feb-2015
Good location for an overnight stopover quiet and comfortable. A bit out of town but more peaceful for that reason.
3 out of 5
Recommended
for Getaway With Friends
by Jillfrom Norfolk

Very busy...young staff fabulous..1lady very rude

Posted 19-Dec-2014 on Hotels.com
Young members of staff really helpful, but one member of staff was rude to them and us..not impressed with her at all
4 out of 5
Recommended
for Business Travellers
by Carlfrom Sleaford

Worl

Posted 12-Dec-2014 on Hotels.com
Enjoyed stay. easy to get to. Pleasant sums it up.
4 out of 5
Recommended
for Getaway With Friends
by Peter

This traveller left a rating score only Posted 10-Dec-2014 on Hotels.com
3 out of 5
Recommended
for Families
by Traceyfrom York

Easy location, next to Park & Ride

Posted 09-Dec-2014 on Hotels.com
The pool is a great addition but we were a little perturbed about the amount of dirt and we think, sand at the edges - could do with a really good clean.
4 out of 5
Recommended
for Business Travellers
by Rayfrom Rugeley

Ok but won't stay again.

Posted 07-Dec-2014 on Hotels.com
Nice place, staff pleasant. Marked down for two reasons: 1. Have to pay for wifi! 2. Requested a double bed which was a change to my booking. One minute it was ok then had to revert back to a twin room. I have trouble sleeping on single beds. Breakfast was good apart from the black pudding rocks! Meals were ok, hunters chicken was a very small portion and was a bit disappointed. I won't stay there again.
5 out of 5
Recommended
for Families
by Daphnefrom King`s Lynn

Good hotel

Posted 25-Nov-2014 on Hotels.com
Not much to say except everything was as you expect, clean,comfortable,friendly and lovely breakfast in the morning. One problem was no plug socket by the bed as I need to use a ventilator when asleep.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good hotel

Posted 21-Nov-2014
Pros: Convenient location.
Cons: Nothing that we are aware of.
Location: Convenient to access Ipswich city centre.
Nice modern hotel with quite room. Good breakfast.
4 out of 5
Recommended
for Families
by Chrisfrom Dorking

Perfectly Acceptable - ticked all the boxes

Posted 18-Nov-2014 on Hotels.com
We wanted a hotel with a pool and Spa near Ipswich and the Holiday Inn fitted the bill. Not the most luxurious of hotels I have ever stayed in but was great value for 6 people in 3 rooms WITH breakfast and we couldn't really fault it. Excellent value for money. Very quick check-in and check out and great breakfast.