Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sussex

Good value

Posted 31-Mar-2015
Hotel receptionist was lovely Downside no lift And one particular person working in the dining area was quite stressed making her unpleasant Other than that the hotel was a pleasant two night stay
1 out of 5
by A verified travellerfrom Northants

Two night stay at the Holiday Inn, London Road, Ip

Posted 04-Mar-2015
Firstly let us thank you for your swift reaction to our concerns as highlighted to you during our discussions before leaving your establishment on the morning of Monday, February 23rd 2015. Additionally for your intervention on our behalf as outlined in your E-Mail to us on Tuesday, February 24th 2015 at 12:50, your assistance enabled us to affect our desired cancellation with the Holiday Inn Express in Cambridge, for this we are very grateful. Secondly we apologise for the delay in in replying to you before today, regrettably personal commitments prohibited us from doing so earlier. It was most regrettable that our stay at your hotel turned out to be one best forgotten, for the following reasons: We requested FOUR extra soft pillows, but were advised that we would only have TWO. We also had to request additional bottle of shampoo. Our Sunday night was continually disturbed by guests in adjoining rooms opposite ours, constantly opening and slamming room doors and holding loud conversation in the corridor throughout the early night and then again from 05:00 the following morning. This we reported to the duty manager the following morning, who advised that she would have it looked into and get back to us; alas we never heard anything regarding our concern. Our en-suite was of the smallest space possible for any normal person, it made for using the facilities a challenge in every endeavour. Breakfast on the Monday morning was at best described as a complete disaster for the f
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice overnight

Posted 23-Feb-2015
Good location for an overnight stopover quiet and comfortable. A bit out of town but more peaceful for that reason.
4 out of 5
Recommended
for Business Travellers
by Matthewfrom Staffordshire

Worth a visit

Posted 15-Jan-2015 on Hotels.com
very comfortable bed and nice gym.
4 out of 5
Recommended
for Business Travellers
by Garrettfrom Oxford

Ipswich Holiday Inn

Posted 09-Jan-2015 on Hotels.com
I have stayed at the Holiday Inn in Ipswich a few times and the staff have always been very friendly. On this occasion, I had to move rooms as they had installed sliding shutters instead of curtains. The ones in my room had come off their runner could not therefore be shut. Staff were very accommodating in any case and the second room was fine.
4 out of 5
Recommended
for Families
by Paulfrom Pontefract

Easy Place to Stay

Posted 07-Jan-2015 on Hotels.com
Two children and myself, in an executive room, all prepared for us. We were well looked after, especially at breakfast.
3 out of 5
Recommended
for Getaway With Friends
by Jillfrom Norfolk

Very busy...young staff fabulous..1lady very rude

Posted 19-Dec-2014 on Hotels.com
Young members of staff really helpful, but one member of staff was rude to them and us..not impressed with her at all
4 out of 5
Recommended
for Business Travellers
by Carlfrom Sleaford

Worl

Posted 12-Dec-2014 on Hotels.com
Enjoyed stay. easy to get to. Pleasant sums it up.
4 out of 5
Recommended
for Getaway With Friends
by Peter

This traveller left a rating score only Posted 10-Dec-2014 on Hotels.com
3 out of 5
Recommended
for Families
by Traceyfrom York

Easy location, next to Park & Ride

Posted 09-Dec-2014 on Hotels.com
The pool is a great addition but we were a little perturbed about the amount of dirt and we think, sand at the edges - could do with a really good clean.