Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom Northants

Two night stay at the Holiday Inn, London Road, Ip

Posted 04-Mar-2015
Firstly let us thank you for your swift reaction to our concerns as highlighted to you during our discussions before leaving your establishment on the morning of Monday, February 23rd 2015. Additionally for your intervention on our behalf as outlined in your E-Mail to us on Tuesday, February 24th 2015 at 12:50, your assistance enabled us to affect our desired cancellation with the Holiday Inn Express in Cambridge, for this we are very grateful. Secondly we apologise for the delay in in replying to you before today, regrettably personal commitments prohibited us from doing so earlier. It was most regrettable that our stay at your hotel turned out to be one best forgotten, for the following reasons: We requested FOUR extra soft pillows, but were advised that we would only have TWO. We also had to request additional bottle of shampoo. Our Sunday night was continually disturbed by guests in adjoining rooms opposite ours, constantly opening and slamming room doors and holding loud conversation in the corridor throughout the early night and then again from 05:00 the following morning. This we reported to the duty manager the following morning, who advised that she would have it looked into and get back to us; alas we never heard anything regarding our concern. Our en-suite was of the smallest space possible for any normal person, it made for using the facilities a challenge in every endeavour. Breakfast on the Monday morning was at best described as a complete disaster for the f
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice overnight

Posted 23-Feb-2015
Good location for an overnight stopover quiet and comfortable. A bit out of town but more peaceful for that reason.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good hotel

Posted 21-Nov-2014
Pros: Convenient location.
Cons: Nothing that we are aware of.
Location: Convenient to access Ipswich city centre.
Nice modern hotel with quite room. Good breakfast.
4 out of 5
Recommended
for Families
by Chrisfrom Dorking

Perfectly Acceptable - ticked all the boxes

Posted 18-Nov-2014 on Hotels.com
We wanted a hotel with a pool and Spa near Ipswich and the Holiday Inn fitted the bill. Not the most luxurious of hotels I have ever stayed in but was great value for 6 people in 3 rooms WITH breakfast and we couldn't really fault it. Excellent value for money. Very quick check-in and check out and great breakfast.
2 out of 5
Recommended
for Couples
by Thomasfrom Brighton

Not a great experience

Posted 09-Nov-2014 on Hotels.com
Not suitable for disabled guests no lift and long corridors ..breakfast cold and felt rushed by waiting staff
5 out of 5
Recommended
for Getaway With Friends
by Danielfrom London

Great overnight stay

Posted 03-Nov-2014 on Hotels.com
Very happy with overall experience. Staff were very friendly and helpful. Spa facilities were great especially as they are included for free
4 out of 5
Recommended
for Couples
by A verified traveller

Ok as it was che

Posted 28-Oct-2014
Pros: Ok pool
Cons: Ask the staff to smile
Location: Ipswich is a little gem, lots of history
I tired hotel but nothing wrong with it, it just lacked any sole. Good as it was cheap. Not really that near the town centre
3 out of 5
Recommended
by A verified traveller

Reasonable Hotel

Posted 27-Oct-2014 on Hotels.com
I've stayed here a couple of times and both times have been satisfactory, decent service, quick check in and a good night sleep. The hotel is well located if you are a business traveler in a car, there is plenty of parking, a bar/restaurant with decent enough food and a gym/pool. I cant comment on the pool but the gym has good kit. I'm never pleased when there are seperate charges for wifi as was the case here, so that is a let down. Otherwise a pleasant enough hotel for a business stay.
4 out of 5
Recommended
for Families
by Danielfrom southampton

one night, one maiden.

Posted 20-Oct-2014 on Hotels.com
All very comfortable, pleasant stay, but not long enough to form deeper opinions, nothing noted that would stop me booking again
3 out of 5
Recommended
for Families
by ALMfrom Florida, USA

Convenient but old

Posted 17-Oct-2014 on Hotels.com
This hotel could use some refurbishment. Clean, but very dated.