We had a mix up about the room booked but this was quickly and pleasantly resolved. Reception and hallways are in refurbishment. Twin Room was refurbished and perceived good value. Good: New decoration and shower/toilet room good. Electric shower a bit weedy. No shelf for toiletries in shower. No toilet roll holder on wall. No tooth mug by sink. Bed bases and lighting very good, mattresses hard with springs that could be felt and heard - this let the room down. TV good, Tea/Coffee & Kettle all good, but no milk. Breakfast nicely served quick and good choice, but this is a Muslim family hotel, and therefore no pork products - beef sausages and turkey rashers. They ought to advertise this, it wouldn't put me off booking.
Staff were excellent, polite and very accommodating. We would return to stay here.