Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Poor Service

Posted 24-Feb-2015
Pros: swimming pool is the best feature of this hotel
Cons: update interior, better management of staff
nice looking hotel from the outside, but very tired and dated inside. Service very poor, not enough staff on to cover the hotel bar. Restaurant Service Poor, food not very good!
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 08-Dec-2014
Pros: Good size room, nicely decorated and furnished.
Everything was fine, a very pleasant experience. Would visit this hotel again.
3 out of 5
Recommended
for Couples
by Darrenfrom Holywood

Wouldn't send my granny

Posted 23-Nov-2014 on Hotels.com
A bit run down hotel, reminded me of a nursing home
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

All the comforts of home.

Posted 23-Nov-2014
Pros: The homely, comfortable, relaxing atmosphere. The staff are also very friendly and helpful.
Cons: Hotel is a bit tired and could do with a bit of a makeover (which I believe it is going to get). I only hope it will retain its character.
Location: Fairly close to Ipswich and all the local attractions. Nice walks in the immediate area through local parklands. Lovely and peaceful location. Enjoy!
We return to this hotel year after year due to its proximity to Stanstead Airport. We find the price very competitive for the facilities that are available. Although slightly tired and in need of a bit of a makeover, the rooms are spacious and comfortable. There is good 'pub grub' available in the bar until 9.30pm and a nice restaurant on site. Breakfast is lovely with a good choice of both hot and cold foods. There is a large reception area where you can hang out with a nice cup of coffee. There are many lovely walks around the hotel including a short walk around the grounds of the hotel. Take your swimming costume as the on site leisure centre is available to guests with a clean spacious pool and a spa and sauna.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Southwold

Exceeded Expectations

Posted 10-Nov-2014
Pros: Location and comfort of Garden Rooms.
Cons: The Hotel is in need of some re-decorating and refurbishmant.
I booked in here as I was attending the Football at Ipswich. Unfortunately I had to leave very early the next day to drive across to Newport in Wales and the Reception Girls were very helpful in arranging for me to stay in a Garden Room which was perfect as I could depart the next morning with the minimum of fuss.
4 out of 5
Recommended
for Couples
by Alanfrom Norfolk

very nice Hotel on the outskirts of Ipswich

Posted 07-Nov-2014 on Hotels.com
Very nice short leisure break we like the area for all sorts of rural and urban pursuit's.. Would highly recommend this hotel ..we stayed bed and breakfast and had a bar meal which was very nice..enjoyed our time here.
5 out of 5
Recommended
for Business Travellers
by Ben

This traveller left a rating score only Posted 29-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Good cheap getaway

Posted 17-Oct-2014 on Hotels.com
Overall a nice place, just tired! The room was nice but the bathroom was very dated & needed upgrading. Breakfast was fine. The spa facilities was basic but fine. Good value if you pay a cheap rate (£70/£80 per night). Disappointing if you have paid more.
3 out of 5
Recommended
for Couples
by A verified traveller

Belstead Brook Hotel

Posted 14-Oct-2014 on Hotels.com
Nice hotel but in need of a little updating.
2 out of 5
Recommended
for Business Travellers
by adamffrom london

New owners poor service

Posted 06-Oct-2014 on Hotels.com
New owners which are cutting corners and limited staff