Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

very pleasant stay.

Posted 26-Mar-2015
we had a very nice overnight stay, all staff throughout the hotel were very polite and friendly, all the leisure facilities were very pleasing and brilliant value for money. we had an evening meal and breakfast in the restaurant which was very good , I was even made chocolate custard by the chef to go with my chocolate pudding, which was a really nice gesture I thank the chef and the waiter for that.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel, rooms need a makeover

Posted 10-Mar-2015
Pros: Staff, pool, setting, breakfast
Cons: Rooms need updating.
Lovely staff, good breakfast, lovely surroundings, lovely being able to use the pool etc. We stayed in superior room and it was really tired.
2 out of 5
by A verified traveller

Poor Service

Posted 24-Feb-2015
Pros: swimming pool is the best feature of this hotel
Cons: update interior, better management of staff
nice looking hotel from the outside, but very tired and dated inside. Service very poor, not enough staff on to cover the hotel bar. Restaurant Service Poor, food not very good!
3 out of 5
Recommended
for Business Travellers
by Richardfrom Herne bay

Getting old but OK

Posted 10-Jan-2015 on Hotels.com
Bit run down but ok
3 out of 5
Recommended
for Families
by Sibelfrom Stock, UK

Kids and swimming pool

Posted 07-Jan-2015 on Hotels.com
I went to this hotel with my two daughters (5 and 7). Simply because we wanted to have a swimming pool on the weekend. It was a cheap stay and the swimming pool served the purpose. It's a nice pool, although a bit busy. I would go again, if I am looking for a cheap stay near by with a pool. We had dinner here and it was decent and I was happy that I didn't have to leave the hotel. The lounge area is comfortable with children. The hotel is quite old and a bit smelly but clean. We checked out the outside and there is a river flowing past. I would certainly consider going there in the summer because sitting outside at the river could be quite nice with the kids.
5 out of 5
Recommended
for Business Travellers
by Anthonyfrom Baildon

Anthony19500

Posted 30-Dec-2014 on Hotels.com
Business trip hotel a little dificult to find but worth it very nice
4 out of 5
Recommended
for Business Travellers
by Andrewfrom Mansfield

Perfectly adequate

Posted 13-Dec-2014 on Hotels.com
Perfectly adequate. Not the Ritz but great value for money. Needs a little facelift, but full of character and very comfy beds. Staff friendly and helpful and food was very nice.
3 out of 5
Recommended
for Couples
by Kenfrom Manningtree

Belstead Brook

Posted 09-Dec-2014 on Hotels.com
Ok hotel is a little tired. Bathroom in need of TLC. Staff helpful and polite. Nice breakfast in pleasant surroundings. Have dined here lunch time when there is an offer on, good food, good value.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 08-Dec-2014
Pros: Good size room, nicely decorated and furnished.
Everything was fine, a very pleasant experience. Would visit this hotel again.
3 out of 5
Recommended
for Business Travellers
by Catherinefrom Marlborough

Make over in 2015 much needed

Posted 08-Dec-2014 on Hotels.com
Hotel has been recently been bought and refurbishment is due in the new year. Long overdue. Breakfast is buffet style and good value and enjoyable. The same can not be applied to bar and restaurant meals sadly. Better menu and food at the nearby vintage inn