Condo, 2 Bedrooms | Pool | Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
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Reviews of Long Trail House at Stratton Mountain Resort

3 out of 5
Long Trail House at Stratton Mountain Resort
761 Stratton Access Rd, Stratton, VT

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 68 reviews" "
Rating 8 - Good. 21 out of 68 reviews" "
Rating 6 - Okay. 8 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect !!! Will definitely be back
Stayed 1 night in Feb 2024
Response from Dallas on 9 Feb 2024
We love to hear you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Janez

Liked: Cleanliness, property conditions & facilities
Response from Dallas on 13 Feb 2024
We're glad to hear you enjoyed your stay! Thank you for choosing us for your lodging needs and we look forward to serving you again!

6/10 Okay

Sylvia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
We really enjoyed the property and unit! It was clean, in a great location to walk to the ski lift and shops/restaurants and we appreciated the parking garage.
Stayed 1 night in Oct 2023

10/10 Excellent

Chandler

Stayed 1 night in Oct 2023

10/10 Excellent

Roopaa, ELIZABETH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love love love..A.little town by itself. Dining options can be better..when we.stayed they had an event and Grizzlies.was closed.our room was fully equipped ..see pics
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute Vermont mountain retreat
Stayed 1 night in Jun 2023
Response from Caroline W on 2 Jul 2023
Thanks for your feedback :)

10/10 Excellent

Tahira

Liked: Cleanliness, property conditions & facilities
Was a great place to stay
Stayed 2 nights in Mar 2023
Response from Caroline W on 22 Mar 2023
Thanks for the feedback:)

10/10 Excellent

Brian

Stayed 3 nights in Mar 2023
Response from Caroline W on 5 Apr 2023
Thanks for the feedback:)

4/10 Poor

Nick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Numerous carpet stains and wear patterns - it was quite disgusting actually and carpet felt sticky. The room also smelled grungy. Bathtub had mold around the edges. The unit was not as pictured when we booked. Some of the cabinets were broken. Overall, I would have expected a much cleaner and nicer room for the price. Way too expensive for what you get.
Stayed 2 nights in Feb 2023
Response from Caroline W on 22 Feb 2023
I'm sorry to hear about your experience, we will take this under advisement, thank you very much for the feedback:)

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2023
Response from Caroline W on 14 Feb 2023
Thanks for the feedback:)

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Robert, North Haven

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beautiful spot for skiing but we stayed one night in autumn. Condo itself was good, but for the high price two things about housekeeping were unacceptable! At 10pm we discovered there was no spare toilette paper in the bathroom. And we found that the living room cable TV didn’t work. The contact info provided by Expedia was only for the reservation center, not answering after 5 pm. The welcome packet holder with keys had an insert about rules and such that I had carefully read not realize that tha cardboard holder had more information on it. The in room phone direct listed dozens of numbers for ski shop and restaurants but nothing about guest services, nor was there any marking on the phone about who to call. Only the bedroom tv worked - so we turned in earlier than we had wanted and i Annoyed we were missing tv by the nice gas fireplace in living room. Not being sure what to do next I contacted Expedia but that had only the reservation phone number. Not sure what to do I decided to try dialing operator fully expecting the same result as the closed switchboard. Turned out that was the right thing to do. This should have been at the top of the phone card in the kitchen and marked on each phone! Wasted 2 hours trying to fiddle with remotes (no spare batteries) and a lot of worry about dealing without toilette paper. $$$ and NOT acceptable. By 11:30 we could use the bathroom normally after a very unpleasant experience.
Stayed 1 night in Oct 2022
Response from Caroline W on 17 Oct 2022
Thanks for your feedback! See you again soon:)

8/10 Good

Reed T

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean , very Nice staff too!
Stayed 3 nights in Mar 2022
Response from stratton on 5 Apr 2022
Thank you! We appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A lot of light bulbs out and door to “balcony” wouldn’t lock and opened with the wind. But, that didn’t change that our stay was a wonderful!!!! just little things that I dont Know that the owner may know without being told. Loved the hot tub, fireplace, walk to restaurants and the base. We will definitely return, it was by far the best place we’ve stayed at!! We will be back for sure!
Stayed 2 nights in Mar 2022
Response from stratton on 5 Apr 2022
Thank you! We appreciate your feedback!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for hitting the slopes and apres ski.
Stayed 4 nights in Feb 2022
Response from stratton on 5 Apr 2022
Thank you! We appreciate your feedback!

4/10 Poor

Robyn S.

Disliked: Cleanliness
No communication/ Hard checking in
I rent through Vrbo all the time bc it’s easy and usually less money then other rentals. Long trail where this condo is located has a great location. It’s super convenient! This particular listing was impossible to communicate with the listing agent a third party. It was the day we were leaving and I had no idea how to check in. I didn’t receive any Instructions about key pick up processes of what to do. I was nervous and scrambling to figure it out. I had to cal Vrbo directly. Something I’ve never done. Eventually it was sorted out but after a lot of stress. The condo was not the one pictured in the add. It didn’t have 2 baths like it said. There were long black hairs in pillows blankets sheets and on the kitchen floor.
Stayed 3 nights in Feb 2022

8/10 Good

Meghan V.

Liked: Cleanliness
Perfect location
This is a beautiful condo right at the end of the main strip. Great for my family of four. Cleaning service every day. However, it is owned my Stratton mountain and their was zero communication with them before the trip. I do not think that they check the VRBO message board at all. That got frustrating to the point that I thought my trip was canceled because no one had told me how to check in even 24hrs before.
Stayed 3 nights in Feb 2022

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Super convenient location. Spacious room. Book the 1 bedroom condo. Some people we met during our stay had the studio and said they wished they had gotten a one bedroom. It’s so nice to have a place to let your younger kids nap while your older kids are awake. Overall, the rooms are a little dated, but super clean with updated appliances and a fully stocked kitchen. The property is steps away from the village where all the restaurants/shops are. The ice skating is steps away as well. The mountain is a five minute walk through the village. Loved our time here and my 4 year old loved the magic carpets they had on their bunny slopes. Highly recommend this mountain.
Stayed 2 nights in Jan 2022
Response from Caroline W on 16 Feb 2022
Hi Erica, I am so happy to hear that you had a wonderful time! Hope to see you again soon!

6/10 Okay

David F.

Liked: Cleanliness
Nice enough
I reached out to the prop manager days before the stay and no one bothered to get back to me. It was upsetting.
Stayed 2 nights in Jan 2022

10/10 Excellent

trisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Place was clean and nice little light on decor but good enjoyed our stay
Stayed 1 night in Jan 2022

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great Family Stay
Stayed 2 nights in Jan 2022
Response from Caroline W on 23 Jan 2022
We are glad to hear it! Hope to see you back to the mountain soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful. Well maintained and a nice place to walk around. The room was gorgeous, clean and comfortable. We were a little disappointed with the view from our room because when we booked it, the description said it was a “Mountain View” and showed a picture as if we had a slope side view. Our actual view was of the road and parking lot. We were on the ground floor so when we sat on our balcony, a tree was right up against our railing, leaving us with no view at all. We were also misled with another picture that showed an outdoor swimming area, which was actually a jacuzzi (not a pool) that was out of order. We would definitely stay here again, the staff was courteous, friendly and very helpful. The room was well decorated and very comfortable. We just felt misled by the photos we saw before booking.
Stayed 1 night in Aug 2021
Response from stratton on 10 Aug 2021
Dear Guest, Sorry your view was not to your liking, but please next time you come, the Long Trail have a beautiful outdoor pool and hot tub area in front of the North tower first floor. We are sorry you missed it. Glad you enjoyed the rest of your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
We appreciated that the property was very clean and quiet. Beautiful outdoor space. We didn’t know that there would be an additional fee to play tennis ($25 per person for fitness center), as it’s not stated anywhere obvious on the site. There is a small pool (didn’t seem to be heated as indicated) and two hot tubs nearby. The front-desk staff was great.
Stayed 1 night in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, room comfort
Nice stay!
Condo was very clean and pleasant to stay in. Stratton Village area is quite fun. Could have been a bit clearer on the check in procedure.
Stayed 2 nights in Jul 2021
Response from stratton on 3 Aug 2021
Hi David, So happy you had a good time. If you could explain a little more regarding the check in so we can learn from your experience, that would be great. Thank you, Megan Hawn, Front Desk

8/10 Good

Colby S.

Liked: Cleanliness
Stratton ski weekend.
Great location right by the mountain. Place was very clean and as advertised. Underground parking was a nice plus.
Stayed 3 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The beds in this place are absolutely horrible. You’re better off bringing a blow up mattress. The beds felt as if you’re laying in a rock and pillows so uncomfortable I travel quite often and I have never had such horrible experience. Even a super 8 motel would beat the bed comfort. Truly disappointed
Stayed 3 nights in Feb 2021

8/10 Good

Connor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Slightly overpriced
Clean and convenient location, but slightly overpriced. The pullout couch was very uncomfortable.
Stayed 3 nights in Feb 2020

8/10 Good

Jackie, Caldwell, nj

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Command tape on wall above tv. More detail needs to be paid to individual unit decorations. My friends unit next door, the tv in the bedroom didn’t work, there was no outdoor furniture on the deck, the light in the bathroom was out and the pilot in the fireplace was out.
Stayed 2 nights in Jan 2020
Response from Elysia - Front Desk on 16 Feb 2020
Thank you for taking the time to leave a review. All of our condos are privately owned so the décor is up to the homeowner, however everything should always be tidy and in good working order. We be sure to take steps to address the issues you encountered.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Katie - Front Desk on 6 Dec 2019
Thanks for taking the time to review The Longtrail House! We look forward to seeing you again,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Katie - Front Desk on 11 Sept 2019
Thanks for taking the time to give us a score - we are happy you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Renu, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how close it is to the main village. Our condo was beautiful. So cozy and clean
Stayed 1 night in Aug 2019
Response from Katie - Front Desk Manager on 30 Aug 2019
Hi Renu! Thank you for taking the time to provide some feedback. We are so happy you visited us at Stratton Mountain and that you enjoyed staying at The Longtrail House. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Katie - Front Desk on 20 Jul 2019
Thanks for taking the time to give us a review. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities!
Stayed 2 nights in Mar 2019

10/10 Excellent

Desiree C., New York, NY

Great Location & Accomodations
Long Trail House was perfect. Right across from the heart of the village and comfortable accommodations!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the mountain which was nice. The units are nice but dated - but still very clean.
Stayed 3 nights in Jan 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Meadow Stratton Skiing
It was fine, difficult to check in but nice place. Very convenient for skiing
Stayed 1 night in Jan 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk to lifts
Great
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Decent hotel but terrible shower.
$700 per night including tax and the worst shower pressure i have ever experienced. We could barely get wet. Not acceptable at this price!
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Terrible due to mountain facilities closed due to a private event. Tour groups not staying at hotel used the hotel facilities to shower
Stayed 1 night in Oct 2017

10/10 Excellent

Flavia, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
I loved how clean it was and how comfortable it felt, almost as if I was home.

10/10 Excellent

Joefold

Liked: Cleanliness, staff & service, room comfort
Great Place to spend 4th of July
We spend every 4th of July at the Long Trail House. The rooms are great view is better, Firework show is the best.

10/10 Excellent

Lisa, Mass.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were at Stratton Village for the 4th of July weekend. Proximity to the Village was terrific, just walk across the street and you were there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Trail House
Great atmosphere, clean, well kept and comforting

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brian, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walk-to-lifts location
Good compromise on location - not ski in/ski out but a short walk to the lifts allowing us to come back for lunch during the day. The small Villager double is closest - from there you can ski over to the gondola and others to save some walking. Room and furniture had some wear and tear but overall clean and comfortable. We would stay there again.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Heating issues
The hotel was unbearably hot during our stay. The hall ways were well over 85 degrees and dress in full ski gear was very uncomfortable. We had to shut down our heat in the room and leave windows open just to stay comfortable. They need to get that fixed.