Aerial view

Reviews of Starlite Budget Inn

2 out of 5
Starlite Budget Inn
116 Old US 31, Mackinaw City, MI

Reviews

7.0

Good

Rating 10 - Excellent. 186 out of 955 reviews" "
Rating 8 - Good. 346 out of 955 reviews" "
Rating 6 - Okay. 234 out of 955 reviews" "
Rating 4 - Poor. 123 out of 955 reviews" "
Rating 2 - Terrible. 66 out of 955 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Chad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shares a front desk with at least two other hotels. This makes for a cumbersome and lengthy checkout. Parking is cramped and can be difficult to navigate. The rooms are small, and definitely past their prime. The good news - it's super cheap. If you're in the Straits for a day or two and just need a place to grab a little sleep between activities, this can work.
Stayed 1 night in Oct 2023

8/10 Good

Kelly, Harrison Township

Stayed 4 nights in Oct 2023
Response from FRONT DESK on 24 Oct 2023
We thank you for your review and comments.We really appreciate them !See you back soon!

6/10 Okay

Michael

Stayed 3 nights in Oct 2023

2/10 Terrible

Sandra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

JoAnn, Pelkie

Travelled with family, Business traveller
Disliked: Amenities
The shower in the room was dirty, the heat in the room didnt work and ut was noisy outside
Stayed 1 night in Oct 2023

4/10 Poor

Tara

Travelled with family
Liked: Staff & service
Disliked: Amenities
The rooms were not dusted, we had a black widow with a nest in our room! Cobwebs in room over lights. The locks did not feel safe at all. The beds where very uncomfortable and not a lot of blankets and pillow options. Very dry room. Did not feel safe there. Not a lot of delivery options available or dining options around. Nothing wanted to deliver to these hotels. There was a piece of an old molded chicken nugget or something behind the bed. I wont be choosing those hotels again at least the Starlite Hotel! Ever!
Stayed 1 night in Sep 2023

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for a good peice
Stayed 1 night in Sep 2023
Response from FRONT DESK on 25 Sept 2023
Thank you for your comments.We really appreciate them!See you back soon!

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Problems that need fixing
Internet was very very slow and it took about20 sec to change TV channel. Tub drain was very slow and after a 5 min shower there was 4ins of water in tub. Position of the drain lever made no difference. Plugs literally fell out of sink outlet. This is a fire hazard!! Hotel is old but was clean.
Stayed 2 nights in Sep 2023
Response from FRONT DESK on 25 Sept 2023
Thank you for your comments.We really appreciate them!We are working in the details you unfortunately had. See you back soon!

6/10 Okay

Tricoci

Business traveller
Disliked: Amenities, property conditions & facilities
The property was in the price range I wanted and near where I wanted to be.
Stayed 5 nights in Sep 2023

6/10 Okay

Thomas, Hermosa Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tv didn't work. Only one light out of four inside actually worked?
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room especially the bed, wonderful! Only problem was the step into the room my husband has atough time with steps.
Stayed 1 night in Sep 2023
Response from FRONT DESK on 25 Sept 2023
Thank you for your comments.We really appreciate them!See you back soon!

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from FRONT DESK on 25 Sept 2023
Thank you for your comments.We really appreciate them!See you back soon!

2/10 Terrible

Colton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror Story
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Yadira

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m checking out because I was gone all day to Mackinac Island and when I come back I found the door room open I feel unsafe with my husband

8/10 Good

Lou Ann

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Older but clean
Stayed 1 night in Sep 2023

8/10 Good

Anandu

Travelled with family and small children
Liked: Cleanliness, staff & service
Old property, at convenient location
Stayed 1 night in Sep 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice big room. Beds were not comfortable. We had to go to another hotel to pick up key.
Stayed 1 night in Sep 2023

6/10 Okay

Stacey

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities
I am not happy that I got scammed out of a jacuzzi room because I brought my dog and ended up being charged the same for a king room there is nothing on the add for this listing saying you cant bring a dog to a jacuzzi room they charged me before I even got up there and it was supposed to be pay when you check in rooms are dated and the plug in for electrical is not very good no breakfast they give you coupon for buy one get one free there was pee stains in the room
Stayed 2 nights in Aug 2023

8/10 Good

LINNEA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is average at best
Stayed 4 nights in Aug 2023

6/10 Okay

Gary

Travelled with family
Liked: Staff & service
The bathroom was small and the shower was made for people under 5'. We were supposed to have 2 queen beds but they were only doubles. Limited spaces to put clothes. Glad that there were at least 2 chairs in the room but they were extremely uncomfortable. We did not receive any housekeeping the 3 days that we were there but when we asked for more towels the staff was very accommodating. For the money it cost it was a nice enough place but we would not go back.
Stayed 3 nights in Aug 2023

6/10 Okay

James

Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating. Room was clean although musty.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean and property was quiet. Facility is overdue for maintenance. Bathroom floor was covered wall to wall with one large piece of linoleum to cover warped wooden floor underneath . You could feel the dips and spacing between as you walked. Bathtub needs new sealant, and beds need new mattresses. A place to relax is why people rent rooms. These things made it uncomfortable. Staff was nice, convenient location, check in and out was easy.
Stayed 2 nights in Aug 2023

10/10 Excellent

Elaine

Stayed 2 nights in Aug 2023

10/10 Excellent

Donald

Stayed 1 night in Aug 2023

4/10 Poor

Randall

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right out of the 50's. An upgrade would make this row of motels quiet quant and nostalgic. Over priced for the quality but cheapest for the area. Get what you pay for I guess. Pay the extra $50 a night and upgrade.
Stayed 3 nights in Aug 2023

8/10 Good

Richard

Liked: Staff & service
Stayed 3 nights in Aug 2023

2/10 Terrible

Tilynn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So dirty we slept with the bathroom towels instead of blankets. The check in and out took way more time than it should have, at least a half hour total. A cockroach the size of my palm was walking outside the door. There was a hole in the bottle of the door for bugs to crawl in and out of.
Stayed 2 nights in Jul 2023

4/10 Poor

Gabriel

Stayed 1 night in Aug 2023

2/10 Terrible

Aaron

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rude as it gets and indoor pool closed when half why we stayed was it was gonna rain and needed an indoor one
Stayed 1 night in Aug 2023

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I thought the property was not in the greatest condition for the price. It was definitely dated, as the wallpaper was peeling, there was a weak sunken spot in the floor next to the tub, and the deadbolt was broken. We could still lock the door, but didnt feel the safest with the lock. We had to go to a different hotel to check in and out, which was an inconvenience after a long full day. The room was clean for the most part, but not worth the price we paid. The staff was very friendly, which I appreciated.
Stayed 1 night in Aug 2023

4/10 Poor

Jodi

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I have a couple of complaints. I am not sure if it is a problem with Expedia or the hotel itself. Although the location does say it is pet friendly, the listing does lack to say there is an additional charge per pet and per night basis. This was an expense I was not expecting to pay for when I already pre-paid. The motel is managed by sister properties next door. The location we stayed at had an outdoor pool that was not heated. If we wanted to use an indoor pool, then we would need to walk next door to use the pool there. Verbage in the listing is misleading. I booked a two-room with two double-bed suite. What I really got was a two-room suite with a double bed in each room. I thought I was actually getting two rooms that had two double beds in each room. Made two grown siblings of the opposite sex upset to have to share the same bed.
Stayed 1 night in Aug 2023

6/10 Okay

wil

Stayed 1 night in Aug 2023

4/10 Poor

Heidi

Liked: Room comfort
Disliked: Cleanliness
Not worth the $$
Sketchy hotel for the price. We were exhausted from a long travel day and a herd of elephants stayed in the room above us. Our room smelled awful. Couldn’t get the window open for air. No hair dryer. Carpet and trim were really dirty. The bed must have a plastic liner under the sheet because though it was comfortable it was disgustingly hot all night. Not coming back here!
Stayed 1 night in Aug 2023

2/10 Terrible

james

Disliked: Cleanliness, property conditions & facilities
the front desk was very nice upon check in. the room not so much, smelled musty, dark , dingy. they did put me in another room that was $35.oo cheaper and offered no credit to my account. overall i would never return here or to this town. everyone in town had an attitude, nobody smiles around here, they all are just out to rake in money as fast as they can and to hell with everyone else. this was our first time in town, i have no idea why so many people would flock to this place when there are so many great places with nice people to serve you on the north side of the bridge in the upper pennisula.
Stayed 1 night in Aug 2023

10/10 Excellent

John, Maple Grove

Stayed 1 night in Aug 2023

4/10 Poor

Isabel

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were told there were phones in the rooms. Not true! We were given a wi-fi password that didn't work even after I called the "office" on my cellphone. There seemed to be three motels in different lots. The office in the first hotel served all three motels--strange. No one to go to on our 'motel.' From online photo--I had no idea it was so bad
Stayed 1 night in Jul 2023

8/10 Good

Ashlee

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Was nice and easy check-in. The room was clean, just a little outdated. The bed was comfy and the shower was nice and hot.
Stayed 1 night in Jul 2023
Response from FRONT DESK on 31 Jul 2023
Thank you for your comments.We really appreciate it!Front Desk

6/10 Okay

brandy, Pellston

Disliked: Cleanliness, staff & service, property conditions & facilities
Older property but clean. You must go to another hotel to check in, and it took awhile to find our reservation. Outdoor pool was not working. But, what i was most disappointed in was that during our week stay, no one came to even empty garbages, or change out towels.
Stayed 7 nights in Jul 2023
Response from FRONT DESK on 31 Jul 2023
Thank you for your comments.We really appreciate it!Requests for cleaning service during stay can be set at front desk, maybe that was not understood since check in. We apologize for that inconvenience.We also do provide clean towels on request at the front desk.Front Desk

4/10 Poor

Carolyn

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was in the area I needed to be in. Not as clean as the reviews stated.
Stayed 1 night in Jul 2023
Response from FRONT DESK on 30 Jul 2023
Thank you for your comments!We really appreciate them.Front Desk

6/10 Okay

Michael

Disliked: Amenities
I loved the great price. It's not fancy, it is what it is.
Stayed 1 night in Jul 2023
Response from FRONT DESK on 30 Jul 2023
Thank you for your comments!We really appreciate them.Front Desk

8/10 Good

Clifford

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs. Filth. Front desk horrible service. Rude
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Really good value!
Stayed 1 night in Jul 2023
Response from Blanca on 25 Jul 2023
Thanks for staying with us,we really appreciate your feedback.FRONT DESK CLERKS

6/10 Okay

Jill

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s an old motel, so it’s nothing fancy. However it was clean and we just needed a place to sleep it was fine for that
Stayed 1 night in Jul 2023
Response from Blanca on 25 Jul 2023
Thanks for staying with us,we really appreciate your feedback.FRONT DESK CLERKS

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget key word
Basic clean safe
Stayed 1 night in Jul 2023
Response from Blanca on 25 Jul 2023
Thanks for staying with us,we really appreciate your feedback.FRONT DESK CLERKS