Ratings based on 294 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2014
Pros: The room and view. The room was clean.
Cons: Hotel staff could be more friendly. And the check it time of 4pm was too late.
I really enjoyed our time in mackinaw. The hotel was pretty good but the staff was grumpy and disconnected to their customers.
3 out of 5
Recommended
for Everyone
by A verified traveller from Mpls, MN

Hotel on the water and next to the ferry

Posted 19-Oct-2014
Pros: Location
Cons: More items in the breakfast and larger coffee cups
Location: On The lake with private sandy beach. Next to the ferry
The hotel is your basic. The rooms are average size but with a comfortable bed. The hotel is on the lake and has its own sand beach. It is also the closest hotel to the ferry. You can buy your tickets at the hotel and save money vs buying them from the ferry. The breakfast is small and they do not have much coffee. the coffee cups are smaller than average and the coffee if they have it is very weak. This might be a problem with all hotels. The nearest coffee shop is 6 blocks away and its a starbucks. must be the only coffee in town, long line and long wait. The food in the town is bad. everything "even in the restaurants that are to be the nice ones" serve fried foods. Even the fish is fried and the salads are iceburg lettuce. We walked to many restaurants looking at menus before finally getting in the car and driving 6 miles away to a local unknown place. Wasn't perfect but at least a few things where not fried. The front desk staff does not know much about the area which is odd. and one gentleman who works the desk we discovered has the same answer to all location questions. " 1 block away"
3 out of 5
by A verified traveller from Troy, MI

OK Place to Stay

Posted 14-Oct-2014
Pros: The staff were friendly and helpful. The bed, surprisingly was comfortable.
Cons: These hotel rooms need some serious updating! The lobby looked nice.
Location: I recommend the Pancake Chef for breakfast! Obviously it's close to everything that's available in Mackinaw.
We were in a room (119) close to the door going outside to the back, sandy area and the front doors leading to the parking lot- not very quiet at all! Not to mention this hotel and our room was right next door to the Star Line Hydro-Jet Ferry. The bathroom had a very low ceiling and the ceiling was covered with hair, maybe because the exhaust fan was filthy!!! The tub was stained dirty on the bottom.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, Ontario

Our comments

Posted 14-Oct-2014
Pros: See above.
Location: Mackinac Island only a ferry-ride away.
The hotel was easy to find and the price was good. The breakfast buffet had lots of choices but we really appreciated it being open until 10:00 a.m. We are never ready for 9:00 a.m. whether travelling for business or vacation. Who wants to get up that early on vacation? The only problem was the neighbours talking in the hall each night! Unfortunately, no hotel can help with that! All the staff was really friendly and helpful! We definitely would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Customer Service

Posted 01-Oct-2014
Pros: Excellent Location, Nice beach front. Big room. Very comfortable bed.
We forgot something at the hotel and I had to haveit picked up by UPS. The staff was so helpful, they even had it boxed up nicely. Thank you so much to the staff for being so service focused.
4 out of 5
Recommended
for Everyone
by A verified traveller from MICHIGAN

NICE LOCATION AND HOTEL WITH BEACHFRONT -RELAXING

Posted 30-Sep-2014
Pros: LOCATION -CLEAN-EASY CHECK-IN AND OUT
Cons: MATTRESSES- NOT BAD-BUT COULD BE BETTER
Location: MACKINAW CITY- NEED I SAY MORE ?
RELAXING-EASY STAY- CLEAN ROOM AND AVAILABLE FREE PARKING. CLOSE AND CONVENIENT TO SHOPS AND SIGHTS.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lansing, MI

Great location

Posted 15-Sep-2014
On the water, easy access to Island ferry and walkable to dining and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveller from Columbia, Mo.

Posted 15-Sep-2014
Pros: Cleanliness
Cons: none, unless you improve the parking
wonderful accomadations. rooms were modern and clean
3 out of 5
by A verified traveller

Posted 10-Sep-2014
Cons: More security on outside doors - bathroom vent fans that actually vent - better food on breakfast buffet
It was a place to stay - room fairly comfortable - housekeeping staff very good - front desk staff not real friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Grand Rapids, MI metro area

Conveniently located

Posted 08-Sep-2014
Within walking distance of downtown Mackinac City. Less than a five minute walk to ferries for Mackinac Island.