Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Rude staff

Posted 24-Jul-2015
Not very clean. Parking lot facing room was like a prison cell. Wouldn't have been the worst but the staff was extremely rude. Front desk hung up on my husband when he called to ask if our extremely slow drain in the bathroom could be remedied. Dead plants and pizza boxes in the hallways.
2 out of 5
by A verified traveller from South Carolina

Waste of Money

Posted 24-Jul-2015
Pros: Nice color of paint
Cons: Clean the rooms, move the toilet paper holders and schedule construction around your guest.
Location: Local dinners were over priced and "ran out of" food they advertised on the flyers.
Paid for a beach front room but didn't expect to have the beach on my balcony. On going beach construction in front of my room eliminated using the balcony. Staff told me it was the city, but the beach is advertised "largest private beach" in Mackinaw the workers were also a "private" firm. They told me since I did not call them immediately and I booked through Expedia I would have to contact Expedia for any problems. Bathroom had mold in the corners and a toilet paper holder was out of reach when you sat on the toilet. Ice machines where consantly out of ice, I suppose maybe they were to small for the building. Over priced cheap atmosphere and skip the breakfast had better service and food away from the city at a lower price. Suggest you skip staying in the area and use the public beach and boat shuttle parking lots.
3 out of 5
by A verified traveller from ohio

Next to the beach

Posted 20-Jul-2015
bed linens & headboard dirty, chaos at the front desk, hallways very hot/humid, doors not secure at night
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jul-2015
Internet connection was poor. Hotel location was very convenient - short walk to ferry, restaurants & shops.
3 out of 5
by A verified traveller from Lake Orion, MI

Not worth the cost

Posted 05-Jul-2015
Pros: The location
Cons: See above comments
Location: Water view, close to restaurants, etc.
Room, and staff were ok, certainly not exceptional. The breakfast was awful, one flavor of yogurt the first day, NO yogurt the second...pastries consisted of a box of hostess powdered sugar donuts poured into a bowl. 2 days of biscuits, gravy, and some cheap sausage patties.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jun-2015
Nice motel! Only problem was that out tub didn't drain well but they fixed it immediately when we told them.
3 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis, MN

Good hotel, bad WiFi.

Posted 19-Jun-2015
We enjoyed our stay. The room was clean and comfortable, the pool and hot tub was nice, and the continental breakfast was adequate. The biggest problem we had was using the WiFi network. It was hard to login and difficult to get data even you were logged in.
2 out of 5
by A verified traveller

Posted 18-Jun-2015
Got jacuzzi room. Room was not very spacious. Couldn't find room enough to do sit-ups or stretch on floor. Very damp and dark. Caked sand on table when we checked into room. Overpriced for what you get.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jun-2015
Nice hotel on the water. Next to the dock where the boats to go to the island are located.
3 out of 5
Recommended
for Families
by A verified traveller

Posted 15-Jun-2015
Pros: We were offered to upgrade to a lake view. It was nice.
Cons: The housekeeping staff were rude. I was on the only elevator and they pulled two of their cleaning carts in with me and my family. CROWDED!
Location: Not much to do nearby.
Nice to be so close to the ferry. It was right next to the hotel. The hotel was nice and well kept. The kids liked the hot tub and swimming pool. The breakfast buffet was nice. We will stay here again.