Bar (on property)

Reviews of Hilltop Inn of Vermont

2 out of 5
Hilltop Inn of Vermont
3472 Airport Road, Barre, VT

Reviews

5.2
Rating 10 - Excellent. 81 out of 1006 reviews" "
Rating 8 - Good. 192 out of 1006 reviews" "
Rating 6 - Okay. 242 out of 1006 reviews" "
Rating 4 - Poor. 207 out of 1006 reviews" "
Rating 2 - Terrible. 284 out of 1006 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 2 nights in Oct 2022

2/10 Terrible

Constance

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place! It seems to be more of a long term residence for physical rehabs than a hotel/motel for public use. (Sign at front desk mentions weekly "wellness checks" which I suppose is because most everyone there has health issues.) Everything is filthy and poorly maintained. My bed linens were badly stained. Carpets were very badly stained. (I literally slept on top of the sheets in long pj's and a jacket, and used my own pillow, which I laid on top of its plastic bag so it would n't touch the bed.) Signs on room doors warning you of their pets (cats & dogs) that are inside. The "residents" hang around outside the main entrance chatting and smoking. (Creepy old guy in wheelchair kept trying to talk with me as I walked by when unloading my luggage.) If it had not been so late (after 11PM) and in the middle of nowhere Vermont, I would have looked for another place to stay. Friends on the same trip with me had similar experiences at the only other nearby hotels. This place should NOT be listed on Expedia or any hotel rental site!
Stayed 1 night in Jul 2022

6/10 Okay

MARY, RALEIGH

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel was a little sketchy - it was clear lots of people were living there permanently. The front desk staff was friendly.
Stayed 1 night in Oct 2021

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I thought this would be a nicer spot, but it was pretty gross. The curtains were ratty, the carpet had stains all over it, there was a straight edge razor blade stuck under the mirror in the bathroom. It also felt like this was a halfway house. Definitely somewhere I will never stay again.
Stayed 1 night in Jan 2022

4/10 Poor

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Trinia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible unhealthy
We left because there were cockroaches on the wall and tv stand
Stayed 1 night in Jan 2022

2/10 Terrible

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Ira

Disliked: Cleanliness, property conditions & facilities
This property needs some serious TLC. Filthy in the hallways, and not much better in the room. The bed was the best place to be.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Andrea

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy, everything smelled like smoke. There was mold on the shower curtain and stains on the bed clothes.
Stayed 1 night in Nov 2021

4/10 Poor

ANA

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2021

4/10 Poor

Jefferson

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The employees are friendly
Stayed 1 night in Nov 2021

2/10 Terrible

Gregory

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would give this place two stars if it was priced a little more accurately. This is a disgusting, foul smelling, crime ridden motel with no pool or breakfast as advertised
Stayed 4 nights in Nov 2021

2/10 Terrible

Gilbert

Disliked: Cleanliness, amenities
Our room was infested with cockroaches
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never stay here, just don't
Apparently there is no housekeeping on the weekend - none. The carpet in the hallways and the room were awful. There was paint missing in places. The furnishings were not in good condition. The outside door didn't even have a knob much less a lock that would require a room key. The bathtub spout wasn't even attached solid. The TV worked but I couldn't seem to get any local channels but Netflix worked. The coffee wasn't too bad but it seemed that very few cups were made at a time.
Stayed 2 nights in Nov 2021

6/10 Okay

Connie

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Oct 2021

6/10 Okay

Eva

Disliked: Cleanliness, property conditions & facilities
My stay
It was just ok.Breakfast bar not so ok.Dish tv useless
Stayed 2 nights in Nov 2021

4/10 Poor

Donald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV. Lack of microwave, only 1 elevator, breakfast offering, tacky room,
Stayed 1 night in Nov 2021

2/10 Terrible

Suzanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
People were LIVING in this place with large dogs barking in their room. Chest freezer in the lobby with "meals for $4.00." Place was outdated, filthy and smelled musty. Bed linens were stained with holes in them. Intoxicated people screaming in the hallway after midnight. GROSS PLACE TO STAY !
Stayed 1 night in Oct 2021

4/10 Poor

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
get what you pay for
needs a major make over, place is old outdated dirty, holes in bed linens , rooms stink, dogs barking all night
Stayed 1 night in Oct 2021

2/10 Terrible

RAYMOND

Travelled with partner
The bed was OK. That's the only positive statement in this review! The linens appeared dirty, dingy, stained. Towels were old, dingy, not neatly folded.Just tossed onto a shelf. No tissues. Half roll of toilet paper. Bathroom floor, shower,tiles, grout...filthy, unclean, stained. Room and hallway carpets filthy, worn, holes, old. The entire place gave me a feeling that this was an addict hotel. The beautiful pool in the ad is empty. Not a good thing when people like me expect to use it and make a non-refundable payment online! The pictures in the ad totally misrepresent the venue. It's a dump!
Stayed 1 night in Oct 2021

10/10 Excellent

Mariann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time i come to visit. I have a good stay every time. Due to covid the pool and restaurant are closed. But still good.
Stayed 1 night in Oct 2021

8/10 Good

E. Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in Oct 2021

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Only if you’re desperate
Do not stay here! We were on our way to Maine driving from Texas to visit family. Had been driving all day, it was late, and we were desperately ready to stop and rest. Found Hilltop Inn on the Hotels.com site & the price was decent so reserved the room. The few other options were very expensive. The one picture does not represent anything to do with the property. The outside looked fair so went ahead with the non refundable booking. The lobby is nice & updated, the front desk clerk was pleasant & check in was quick and easy. She said we were lucky because it was the last room, they were full because of contractors. We thought ok, this will be fine. WRONG! The outside side entrance door had no security or lock, the carpet on the stairs was filthy, the door to our room was so difficult to open my husband had to kick it open. The room key card was covered in “something” so obviously had not been cleaned or sanitized. The carpet in the room was filthy and stained, hadn’t been vacuumed recently, baseboards loose with debris behind them, bed skirts had burn holes and stains.The headboards were peeling, and the whole inside needs a complete renovation. I could barely stand to stay, almost went to our car to sleep, but couldn’t get our money back so crawled into bed and finally got some sleep. The bed was fairly comfortable and the sheets were clean but old looking. Hotels.com and Expedia need to remove this property, disappointing misrepresentation at the very least!
Stayed 1 night in Oct 2021

4/10 Poor

Louise

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The shower curtain was dirty and the tub water handle was ready to fall off. There were burn holes in the quilt on the bed. Will not stay there again.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible
This is possibly the worst place I've ever been. For starters, the lobby smelled like cigarette smoke. The carpets throughout, including my room, were stained. My room had two beds, sheets hanging onto the floor, probably so you couldn't look under the beds. The headboards were peeling and one lift of the mattress revealed that there were bedbugs at one point, although I didn't get bit. I sprayed a can of OFF all around my mattress just in case. For some reason I didn't explore further, my pillowtop mattress had been flipped. It was the longest 7 hours of my life. Shockingly I didn't sleep great and escaped at 6am.
Not the cleanest
Peeling headboards, no central lamp, very disturbing box spring stains in the corners.
Many, many stains on the floor.
Stayed 1 night in Oct 2021

6/10 Okay

George

Business traveller
Liked: Cleanliness
Once again, the shower was an issue, this time there was very limited hot water.
Stayed 1 night in Oct 2021

4/10 Poor

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities
Go elsewhere.
This was the nastiest hotel I've stayed at. There were people sleeping in their cars, there were junk cars in the parking lot and it stank so bad in the hotel. Staff was nice though
Stayed 1 night in Sep 2021

2/10 Terrible

David, Amherst

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively for work and am in a hotel room weekly. In my 30 years on the road, this was absolutely the worst property I have ever stayed in. The property is filthy, my room looked like a crime scene, and I felt unsafe walking the hallway. Complete dump - and I'm amazed that Expedia is even listing it. You've gone down a dozen notches in my book.
Stayed 3 nights in Sep 2021

6/10 Okay

Cory

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our first room was gross. The walls in disrepair, the comforter had cigarette burns, and there was no hot water. The two ladies behind the desk were wonderful, though, by move us to another room that was much better.
Stayed 1 night in Oct 2021

4/10 Poor

Hugh

Stayed 1 night in Oct 2021

4/10 Poor

Charlie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Elisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I m not picky with hotels, but this place was a dump. The carpets were dirty, the whole place smelled like cigarettes, there was hair on the bathroom floor, and a burn hole on my blanket. When you walk in you have weird old men trying to ask you Incoherent questions. I would not recommend anyone stay here unless your normal house is a cardboard box.
Stayed 1 night in Oct 2021

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Eric, Mingoville

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was filthy. Appears to be a haven for the homeless. If that's the intent then don't list as a hotel for travelers. Turned around and walked out went to another hotel.
Stayed 1 night in Oct 2021

2/10 Terrible

Kasey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist was very friendly. Other than that, Hilltop Inn of Vermont doesn’t have much going for it. The lobby stinks like cigarettes, the rooms smell even worse. Every inch of the inn is filthy, especially the rooms. I have paid half as much to stay at much nicer establishments. Only stayed here because there are not a ton of other options in the area (at least not affordable ones) during the Fall.
Stayed 1 night in Oct 2021

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location..close to major highways. Lower price then others in area.
Stayed 1 night in Oct 2021

2/10 Terrible

Mahesh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a terrible experience. The place was very poorly maintained. There were cobwebs and roaches in the room. The staff had very bad attitude and was rude. There were loud noises coming from nearby rooms all night. Rooms were non-smoking but very strong cigarette smoke at the entrance and in corridor. Worst of all, the internet connection was horrible.
Stayed 1 night in Oct 2021

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only in an emergency...
This hotel had poor reviews and lived up to them - or less. Worn out, dirty, stale-smelling - and that's being kind. Rumor has it that they house the homeless there, which may be abuse of the homeless. We knew going in that it was a marginal place, so no surprises - there were no other options.
Stayed 4 nights in Oct 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

4/10 Poor

Steven

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Pam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so run down… The shower pressure felt like you were bathing in a sink. The place is old and there were 2 bugs on the wall when we got there… it was horrible.. The head board was torn up… The telephone was covered in dirt and it was sticky from not being wiped for I don’t know how long..
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no covid safety protocol at all unsanitary smelled of cigarettes throughout the entire Inn. we had a room that the door didn't lock from the inside. we got another room which was a little better. paint chipping of the walls, bathroom wasn't clean rug in room smelled of cigarettes a non smoking environment NOT broken windows on second floor exterior not locked at all!! one door didn't even have a lock on the door i believe this Inn had people living there as well Expedia take this off your list!!! will never go back!!
Stayed 2 nights in Oct 2021

2/10 Terrible

Casey

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was in awful condition - hasn't been cleaned in a while (you could actually see accumulated debris on the carpet - that's a first) lots of spiderwebs/cobwebs, headboards had material peeling off of them, stains on the walls, the bathroom had insects (not a lot, but enough that it was noticeable), the ice bucket was some sort of repurposed quart-sized old plastic ice cream (maybe?) bucket...just not clean or maintained at all.
Stayed 1 night in Oct 2021

2/10 Terrible

Marty

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Other than the young man at the desk, there was nothing that was good about this property.
Stayed 1 night in Oct 2021

4/10 Poor

Bruce

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Walking into the room, it didn’t smell clean. There were cobwebs on the ceiling/wall and the curtain wasn’t affixed correctly. Staff was great but not at all what was expected for our stay.
Stayed 1 night in Oct 2021

8/10 Good

Barbara, Marietta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2021

6/10 Okay

Matthew

Liked: Cleanliness
Did the job.
Pretty average. Front desk clerk was a little up and down in terms of how she spoke to me. My room was clean but the bedding was outdated and the room I decorated. But everything worked and I had no problem getting back in upon returning from a concert late.
Stayed 2 nights in Oct 2021

2/10 Terrible

Kerry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was filthy, unappealing and one of the most disgusting places I’ve ever stayed. I would have stayed in my car if I had to do it again.
Stayed 1 night in Oct 2021