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Reviews of Holiday Inn Express Stockton Southeast, an IHG Hotel

2.5 out of 5
Holiday Inn Express Stockton Southeast, an IHG Hotel
5045 Kingsley Rd, Stockton, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 551 reviews" "
Rating 8 - Good. 149 out of 551 reviews" "
Rating 6 - Okay. 41 out of 551 reviews" "
Rating 4 - Poor. 13 out of 551 reviews" "
Rating 2 - Terrible. 30 out of 551 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because the Expedia description said roll away bed was available. We were in CA for my husband’s brother funeral and needed the 3rd bed. The hotel refused and said if we canceled we’d be charged a penalty. Disappointed in their customer service and attitude toward guests.
Stayed 4 nights in Apr 2024

10/10 Excellent

Charlene, Reno

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean and had a lot of things so I didn’t have to bring much products, breakfast was sooo good. Staff is amazing will stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert, Parksville

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay. Will return.
Stayed 1 night in Mar 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Travelled with family, Business traveller
We had a great time . Hotel was clean
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Tucked a little out of the way, but overall I would return if in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Eric, Burbank

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pet friendly and staff very friendly and efficient.
Stayed 2 nights in Feb 2024

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean the area around looks unsafe but is safe if that makes sense.
Stayed 1 night in Feb 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in early and was able to check in right away and didn’t have to for check in. Everyone that works there is ever friendly and helpful. The property and rooms are very clean. Would definitely recommend staying there if you’re in Stockton
Stayed 1 night in Feb 2024

4/10 Poor

Addalem

Stayed 1 night in Feb 2024

10/10 Excellent

Javier

Stayed 1 night in Jan 2024

10/10 Excellent

Shawn D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great hotel and wonderful staff indoor pool is a plus.
Stayed 3 nights in Jan 2024

8/10 Good

Jorge

Stayed 2 nights in Jan 2024

10/10 Excellent

Lita

N/a
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in. Fast and very friendly welcome. Easy
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2023

10/10 Excellent

Lita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a lot of parking
Stayed 1 night in Jan 2024

8/10 Good

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Amenities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rodney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, reasonable price, indoor pool is a plus for my kids, and few places to eat in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Manuel

Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I like the comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice place to stay. Quiet the bed was very comfortable but too high to get into.
Stayed 2 nights in Dec 2023

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very pleasant and proficient. Checked in in record time. The "Suite Shop" was well stocked and convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

fergus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
nice stay.. friendly staff.. excellent breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Yuriria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and love to stay at this hotel but this time I didn't like i was given a handicap room the bathtub was really uncomfortable to shower.the bathroom sink was really small.
Stayed 2 nights in Nov 2023

8/10 Good

Conchita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience and cleanliness of this place. The employee in charge of the breakfast needs customer service training. No good morning to guests and somewhat rude. I would have given you 5 stars if not for the breakfast lady.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Darrin

Stayed 1 night in Nov 2023

8/10 Good

juan manuel

Stayed 2 nights in Nov 2023

10/10 Excellent

Dale

Stayed 1 night in Nov 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Donetia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was fine. Clean hotel and a friendly front desk. Quiet as well. There was a funny odor in my room but room was very clean and it wasn’t bad enough to switch rooms.
Stayed 2 nights in Nov 2023

2/10 Terrible

Blanca

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOISY DUMP HOTEL
CALLED AHEAD TO CONFIRM MY REQUEST FOR A QUIET ROOM AND THEY STILL, STILL PLACED ME RIGHT BY THE NOISY FREEWAY! IT'S A DUMP...I GOT NO SLEEP!
Stayed 1 night in Oct 2023

6/10 Okay

fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Overall good but no TV service . Which we should have been told at check in. Asked for prorated rate and was told would have to contact management. Service had been down since Friday hard to believe with a huge organization like holiday inn.
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Nice hotel and wonderful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Verity

Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was nice a little nosey
Stayed 1 night in Oct 2023

10/10 Excellent

Jon, Carson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice variety of options for breakfast. Easy access near Highway 99.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Stayed 1 night in Oct 2023

2/10 Terrible

Emmanuel

Stayed 1 night in Oct 2023