Dear Emily,Thank you for this review of your recent stay.We are delighted to hear that you appreciated our hotel's convenient location close to the metro station and the proximity to a variety of excellent dining options. Our prime location is indeed one of the aspects our guests frequently commend.However, we regret to hear your observations regarding the condition of the hotel. We understand that certain areas are showing signs of wear, and we want to assure you that a full-scale renovation is planned to begin in January to address these concerns and enhance the overall guest experience. As for the room amenities, while some areas are in need of an update, we are committed to providing a comfortable and functional environment for all of our guests. The staff takes great pride in maintaining our rooms and ensuring that they are clean and well-appointed.We are especially grateful for your kind words about our staff's service. Our dedicated team strives to deliver a high standard of hospitality and we are pleased to know that we met your expectations in this area.Elin Roquet, General Manager

Dear Ernest,Thank you for this positive review of your stay with us.It's wonderful to hear that our central location provided you with the convenience to explore the city and its attractions easily. We're also delighted that you found our hotel to meet your standards of cleanliness and service. Your compliment on the condition of our hotel is greatly appreciated, reflecting our team's commitment to maintaining a welcoming and well-kept environment. We noticed your room amenities rating and would like to ensure you that our team is dedicated to offering a comfortable stay with thoughtful features, such as the Sheraton Signature Beds and complimentary high-speed internet.The entire team look forward to welcoming you back for a future visit.Kind regards,Elin Roquet, General Manager

Dear Ernest,Thank you for taking the time to review your stay.We're thrilled to hear you found our central location to be of great value during your stay in Stockholm. It's wonderful that the cleanliness of our rooms and the condition of our hotel met your expectations. Your kind words about our service are greatly appreciated, as our team strives to offer exceptional service to all our guests. We regret to hear that some room amenities did not fully meet your standards. While we ensure that all our rooms are equipped with a variety of amenities, as stated in the context, we always welcome feedback on how we can enhance our guest experience.We would be delighted to welcome you back on another occasion. All the best,Elin Roquet, General Manager

Dear Claudia,Thank you for this great feedback about your recent stay.We're thrilled to hear that our location served you well and that you found our service to be excellent. It's also wonderful to know that the accommodation met your expectations and that our breakfast buffet was a highlight of your stay. Our team takes great pride in offering spacious rooms and a diverse breakfast, providing a perfect start to the day overlooking the stunning Lake Mälaren. We are delighted that these aspects contributed positively to your time at our hotel.We look forward to welcoming you back. Best regards,Elin Roquet, General Manager

Dear Katherine,Thank you for this kind feedback concerning your visit.We're delighted to hear that you appreciated the stunning views and our proximity to the central station, ensuring convenient access to the city's offerings. Our team takes great pride in maintaining cleanliness, and we're glad that you rated this aspect highly.It seems there was an aspect of your stay that did not meet your expectations fully. Please rest assured that we are committed to providing exceptional service and accommodations, and we continuously strive to enhance our hotel conditions.We look forward to the pleasure of seeing you again in the future. Kind regards,Elin Roquet, General Manager

Dear Tari,Thank you for sharing this review.We are thrilled to hear that the magnificent views of the harbor from our property added a special touch to your stay. It's wonderful to know that our staff's commitment to service excellence made your birthday celebration even more memorable with an upgrade. Our central location indeed offers convenient access to transport and dining options, ensuring a seamless stay for our guests.We hope that you will return on another occasion. Best wishes,Elin Roquet, General Manager

Dear John,Thank you for taking the time to share your feedback.We are glad to know that you enjoyed your room, however, we regret that the rest of your stay was not fully satisfying. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity to welcome you back in future. Best regards,

Dear Bertha Elizabeth,Thank you for taking the time to review your stay.It's great to hear that you found our room amenities to our high standards, and we appreciate your compliments on them. Our team works diligently to ensure our guests have a comfortable stay with the Sheraton Signature Beds and complimentary high-speed Wi-Fi, among other amenities. We are, however, concerned to read your comments about room cleanliness. Please rest assured that daily housekeeping is a standard at our hotel, and we are committed to maintaining rigorous cleaning protocols. We apologize for any oversight that may have occurred during your stay and we will reinforce our attention to detail with our housekeeping team.We look forward to the pleasure of seeing you again. Best regards,Elin Roquet, General Manager

Hej Mahmood,Vår personal strävar alltid efter att erbjuda enastående service, och vi beklagar om ni inte upplevde det vid ert besök. Vi tar era synpunkter på största allvar och kommer att se till att våra gästers förväntningar alltid möts med högsta möjliga standard.Vi hoppas få möjligheten att välkomna er tillbaka i framtiden för en förbättrad upplevelse. Vänliga hälsningar.

Kära gäst, tack för era ord efter er vistelse hos oss.Det gläder oss att höra att ni uppskattade den höga standarden på rummens renhet och hotellets skick. Vårt team strävar alltid efter att ge bästa möjliga service, och det är fantastiskt att ni kände er väl omhändertagna under er vistelse. Vi är även tacksamma för era positiva kommentarer om rummens bekvämligheter, vilket speglar vårt mål att erbjuda en komfortabel och minnesvärd upplevelse för alla våra gäster.Elin Roquet, General Manager

Kära Marcus, stort tack för att ni valde att bo hos oss och för ert fina omdöme.Det är roligt att få läsa att ni var nöjda med rummets renlighet och hotellets skick.Det är även fint att veta att servicen levde upp till era förväntningar. Vår personal strävar alltid efter att leverera en service i världsklass och det är fantastiskt att få denna typ av bekräftelse från våra gäster.Vi ser fram emot att välkomna er igen!Elin Roquet, General Manager

Kära Christopher, tack för ert fina omdöme efter er vistelse hos oss.Det är roligt att få läsa att ni trivdes bra hos oss och att ni uppskattade våra välstädade lokaler. Det är även fantastiskt att veta att servicen levde upp till era förväntningar. Vår personal gör alltid sitt bästa för att hjälpa våra gäster och det är fint när det uppmärksammas.Vi ser fram emot att välkomna er igen!Elin Roquet, General Manager

Dear Jan,Thank you for your review.We're glad to hear that you found our rooms clean and appreciated the amenities provided. Our commitment to guest satisfaction is reflected in the room features, such as complimentary high-speed internet and luxurious Sheraton Signature Beds, designed to offer you a restful sleep. We understand that there is always room for improvement, and we acknowledge your observations regarding the need for updates. Rest assured, we are excited to inform you that a full-scale renovation is scheduled to begin in January, which will address modernization needs across the hotel. We also regret to hear that your experience with our bar staff did not meet your expectations. We pride ourselves on our service-minded staff and will ensure that your comments are shared with our team for consideration and improvement.We hope to have the occasion to welcome you back in the near future.Kind regards,Elin Roquet, General Manager

Bäste Daniel,vi tackar vänligast för att ni ville lämna en kommentar efter er vistelse hos Sheraton Stockholm Hotel.Vi är glada att ni uppskattade rummens renhet och hotellets skick. Vårt engagerade team arbetar ständigt för att upprätthålla höga standarder och tillhandahålla en minnesvärd upplevelse för alla våra gästerDet är även fint att veta att vår service mötte era förväntningar. Vi strävar efter att varje gäst ska känna sig välkommen och uppskattad och era positiva kommentarer är en underbar bekräftelse på våra ansträngningar.Med vänliga hälsningar,Elin Roquet, General Manager

Dear Marc,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope we have the pleasure of seeing you on future occasions. Best regards,Elin Roquet, General Manager

Dear Guest,Thank you for your valuable review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It is a pleasure to know that our strategic location met your needs and expectations.We look forward to welcoming you back again in the future. Best wishes,Elin Roquet, General Manager

Dear Douglas,Our sincerest thanks for this positive review of your stay at our hotel.We are pleased that we were able to meet your expectations.Elin Roquet, General Manager

Dear Louise.Thank you very much for sharing your positive review.Thank you for acknowledging the breathtaking view from your room; our location indeed offers stunning vistas of Lake Mälaren and the historical Old Town. We're also glad to hear that the spaciousness of the room contributed to a comfortable stay, reflecting our commitment to providing ample and relaxing accommodations. It's wonderful to know that our Sheraton Signature Beds provided you with a restful night's sleep, as we pride ourselves on the plush support they offer for energized mornings.We have noted your feedback regarding the room amenities and would like to assure you that we are constantly seeking ways to enhance our guest experience.We hope you will return for another memorable stay.Best wishes,Elin Roquet, General Manager

Dear Kevin,Please accept our sincere thanks for this kind review.We're delighted to hear that you found our hotel to be in excellent condition and that you received top-notch service from our team. It's also wonderful to know that the cleanliness of your room met your expectations, as we strive to maintain the highest standards of cleanliness and comfort for all our guests.We look forward to welcoming you back again in the future. Best wishes,Elin Roquet, General Manager

Dear Lorna Glenys,Thank you for taking the time to share your review.We're delighted to hear that the strategic positioning of our hotel provided convenient access to the Old Town and central station, enhancing your stay in Stockholm. It's also heartening to know that the picturesque views from your room added a touch of beauty to your experience. Our team strives to deliver exceptional service, and your recognition of their efforts is greatly valued. We acknowledge your observation regarding certain areas of the hotel that appear to be in need of rejuvenation. We are excited to inform you that we have plans for a full-scale renovation starting in January, which will address and refresh our accommodations. We regret any inconvenience this may have caused during your stay and are committed to continually improving our facilities to ensure our guests enjoy a comfortable and updated environment.We hope to see you again soon.Best regards,Elin Roquet, General Manager

Kära Teresa, tack för att ni har recenserat er vistelse.Det är så glädjande att få läsa era positiva kommentarer! Vi är glada att ni trivts och önskar er varmt välkommen åter.Med vänliga hälsningar,Elin Roquet, General Manager

Dear Jorge,Thank you for sharing this review of your time at our hotel.We are delighted to hear that you found our hotel clean and appreciated the spacious rooms. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.We look forward to welcoming you again soon, Best regards,Elin Roquet, General Manager

Dear Zafar,Thank you for your kind feedback.We are thrilled to hear that you found our property and location to be great. Our prime location in the heart of Stockholm, close to the picturesque Old Town and the City Hall, is indeed one of our hotel's best features. It's fantastic to know that our cleanliness and service met your expectations, as we strive to provide a comfortable and enjoyable stay for all our guests.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Elin Roquet, General Manager

Dear Maria,It was a pleasure to receive this great review.We are thrilled to hear that our staff, especially Adam, made a positive impact on your stay. Our team is dedicated to providing exceptional service and ensuring that our guests feel welcome and well taken care of. We appreciate your kind words about our green choice option, as we are committed to sustainability and eco-friendly practices.We are glad that you found our location convenient and enjoyed your time exploring Stockholm. We hope that our hotel served as a comfortable base for your adventures in the city.We hope to see you again soon. Best wishes,Elin Roquet, General Manager

Dear Andrew,Thank you for taking the time to share your review.We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Elin Roquet, General Manager

Dear Guest,Thank you for leaving us this review of your recent stay.We are glad to hear that you had a good stay in Stockholm while visiting your family. It's great to know that everything went smoothly after finding the main entrance.We understand that the construction nearby might have caused some confusion in locating the entrance, and we apologize for any inconvenience this may have caused. Rest assured, our team is always available to assist our guests with any directions or guidance they may need during their stay.We look forward to welcoming you back in the future. Best regards,Elin Roquet, General Manager

Dear Sevan,Thank you for sharing your review.We are pleased that we were able to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,Elin Roquet, General Manager

Dear Konstantinos,Thank you for your kind review.We are delighted to hear that you found our rooms comfortable and appreciated our close proximity to the main attractions. Our location in the heart of the city center allows our guests to easily explore Stockholm and its beautiful surroundings.We noticed that you rated our hotel condition and room amenities slightly lower. We would like to inform you that we are aware of the need for refurbishment and have plans for a full-scale renovation starting in January. We are confident that these improvements will enhance the overall guest experience. We apologize for any inconvenience this may have caused during your stay.We look forward to the pleasure of welcoming you back.Our kindest regards,Elin Roquet, General Manager

Dear Tanya,Thank you for sharing your review.We are delighted to hear that you appreciated our convenient location, just a short walk from the Old Town. Our team takes pride in providing excellent service, so it's great to know that you found our staff to be helpful and attentive.We acknowledge your comments regarding the hotel condition and room amenities. We are continuously working on improvements and are excited to share that our hotel will undergo a renovation starting in January. This will address some of the concerns you mentioned and enhance the overall guest experience. We apologize for any inconvenience you may have experienced during your stay.We look forward to welcoming you back on a future occasion. Best wishes,Elin Roquet, General Manager

Dear Matthew, Thank you for taking the time to share your review.We are delighted to hear that you found our staff friendly and efficient. Your kind words are greatly appreciated and will be shared with our team.We understand your concerns regarding the TVs in our rooms. While some of our rooms do have Chromecast-enabled TVs, we acknowledge that not all of them are compatible with Netflix. We appreciate your feedback and will take it into consideration as we plan for future updates and renovations.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Elin Roquet, General Manager

Dear Veronica,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Elin Roquet, General Manager

Dear Arshi,Thank you for this kind review.We are delighted that your experience met your expectations.We look forward to seeing you again on future occasions.Best wishes,Elin Roquet, General Manager

Dear John,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Best wishes,Elin Roquet, General Manager

Dear Swee Ling,Thank you for taking the time to share your review.It's disappointing to hear that our location did not meet your expectations, as we are only a 3-minute walk from Stockholm Central Station and a 13-minute walk from the Old Town.We are glad that you found the bed comfortable, though we regret the oversight regarding the towels and the dissatisfaction with the pillow softness. Your comments will be shared with our housekeeping team to ensure better attention to detail in the future.We're truly sorry to hear about the encounters with our front desk team. Your feedback is invaluable and will be utilized to re-evaluate and improve our training processes to better meet the standards of hospitality our guests expect and deserve.We also apologize for the manner in which your check-out was handled, as it falls short of the warm and respectful service we aim to provide.Your feedback is a learning opportunity for us, and we hope to have the chance to better serve you and meet your expectations during a future stay.It would be a pleasure to welcome you again.Best wishes,Elin Roquet, General Manager

Dear Christofer,Thank you for taking the time to review your stay.We appreciate your feedback and apologize for the inconvenience you faced regarding the charge. We endeavour to provide an excellent standard for our guests and will be sure to address this matter with our team to avoid a similar situation in the future.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Elin Roquet, General Manager

Dear Hafdís Ósk,Thank you for taking the time to let us know your opinion of your recent stay.We are happy that everything was to your satisfaction. We always aim to meet and where possible exceed our guests' expectations and appreciate your recognition of our team's excellent service.We look forward to welcoming you back.Best wishes,Elin Roquet, General Manager