Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aberdeen

Nice hotel, central to the town, shopping

Posted 29-Jul-2014
Pros: The facilities on offer. The locality and the friendly staff to offer advice.
Cons: Although we didn't eat in the restaurant, we thought the menu was not great for evening dining.
Location: Location was very good, and perfect if wishing to visit castle, and other local places of interest.
Unfortunately we were unable to make use of the spa, which seemed very inviting. The room was lovely and spacious. The hotel was within walking distance with many sights to see and explore. Excellent for a weekend away.
4 out of 5
Recommended
for Everyone
by A verified traveller from Southampton

Location ideal for all the local amenities.

Posted 29-Jul-2014
Very nice hotel, staff friendly, room very clean. However no air conditioning and the windows didn't open very wide therefore the room was extremely hot.
4 out of 5
Recommended
for Families
by Karen from US

Great Location

Posted 30-Jun-2014 on Hotels.com
The location was perfect.
4 out of 5
Recommended
for Couples
by building works next door, beware from rooms facing Stirling town

annoying building works next door

Posted 26-Jun-2014 on Hotels.com
great hotel and fantastic staff but construction works at lower side of the hotel spoilt the experience! Stille saw works to cut steel and masonry woke my wife and I at exactly 08.00 on the first morning. We should have been put in rooms not facing the building site.
5 out of 5
Recommended
by Gam from Inverness

Historic

Posted 25-Jun-2014 on Hotels.com
Lovely old building needs face lift in some areas, Sausage qualitylets the breakfast down .need to repair clock in square.but overall good,staff friendly ,to eat in restaurant is quite expensive.will stY again
3 out of 5
Recommended
for Business Travellers
by SK from Newbury

old and in need of renovation. decent gym though

Posted 25-Jun-2014 on Hotels.com
bed was very uncomfortable. staff were mostly friendly. ridiculous system of closing the bar at 11 and offering those still in the bar the option of calling the hotel from your mobile phone and requesting drinks be sent to the bar (which we never did thankfully!)good location for surrounding big business but the majority of the hotel is simply "past it".the gym was a surprise, modern and relatively well stocked for a hotel of this size. i have seen a lot worse
5 out of 5
Recommended
for Couples
by L & D from Bristol

Ideal location

Posted 22-Jun-2014 on Hotels.com
Hotel is ideally located near the castle and town centre of Stirling. Clean and good sized room with a good selection of breakfast choices. Staff were friendly and helpful. Complementary wine and water provided in the premier room that we had. Also access to the spa and pool which was good after a day exploring. Only downside was being woken up by the builders on the site next door each morning - even Saturday when we thought they might get a day off! Would happily go back and recommend this hotel to others.
3 out of 5
Recommended
for Personal Event
by Bev from Texas

Old charm

Posted 17-Jun-2014 on Hotels.com
Place has an old charm. No breakfast with out extra fees. Room was ok. Bed was very hard. Barely slept
3 out of 5
Recommended
for Everyone
by Ian from Southampton, England

Didn't make it to first base

Posted 11-Jun-2014
Pros: Reception and the bar, the only parts I saw.
Cons: The ability for a hotel to contact an Expedia guest if there is a problem
Arrived to check in to be informed that due to a party staying longer than anticipated, there was no room available for me. I was transferred to an inferior property for my one night stay. The staff member at the Highland Hotel was excellent and handled it well. As I was on my own and on a business trip it was not a problem other than the two business associates I was meeting both had rooms in the Highland. I was informed that they could not contact me when the problem first arose as Expedia do not supply client contact details when making the reservation.
5 out of 5
Recommended
for Business Travellers
by Rob from Dublin

nice hotel with friendly staff

Posted 09-Jun-2014
stay here on business regularly and find the hotel very good, the staff are always friendly and helpful