Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveller

Value for money

Posted 24-Dec-2014
We got a discounted room and it was the appropriate price for what we got. The hotel itself is lovely, very clean, bright, and airy. The staff were friendly and the breakfast was fantastic! The room however was is in need of some renovation: the bath had slightly odd wood panelling around it and felt a bit grubby with age. The bed was a standard double so felt small compared the queen/king size beds that we normally have in other hotels. The good news is that I got the impression that the hotel is undergoing renovation so I imagine many of these problems will be sorted out. All in all, a pleasant stay and I'd recommend it.
3 out of 5
for Everyone
by A verified travellerfrom Cumbria

Lovely staff, convenient location.

Posted 12-Dec-2014
Visiting my son at the University so very handy and great value. The staff were all great, very welcoming and helpful. The room was spacious and clean but the carpet was stained and there's no tea/coffee making stuff which would have been nice. Overall a good option for a couple of days.
4 out of 5
by Mr stewartfrom Aberdeen

Posted 28-Oct-2014 on Hotels.com
Excellent meals in the evening and at a good price, will stay there again
4 out of 5
for Couples
by A verified traveller

This traveller left a rating score only Posted 28-Oct-2014 on Hotels.com
4 out of 5
for Everyone
by A verified travellerfrom N Ireland

Central location to receive friends from this regi

Posted 15-Oct-2014
Pros: Good location. Nice staff.
Cons: Later serving for breakfasts.
Location: Various activities within the campus. good transport to Stirling were there are connection to any where you would wish to go.
My husband is blind and staff were extremely helpful. This was my third visit this year and I look forward to returning again.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Oct-2014 on Hotels.com
2 out of 5
by A verified travellerfrom Calgary, AB

Slightly Adequate

Posted 11-Oct-2014
Pros: Location
Cons: Desperately needs updating
First, they don't have a street address so if you are trying to find it with you GPS at night - good luck. If you try by postal code it will get you close but not right to it, stop and ask for help. Second, I think it was an average place in the 1980's and nothing seems to have been done to upgrade or update since then. The staff was friendly, and there is free parking. I could compare this place to a old basic motel, if basic North American motel is what you want this is it.
5 out of 5
for Families
by Helga og Pederfrom DK

Godt spisested

Posted 12-Sep-2014 on Hotels.com
Fin morgenbuffet .Hotellet er ikke nemt at finde da det har et andet navn ved vejen
2 out of 5
by A verified travellerfrom UK

Oh dear!

Posted 30-Aug-2014
Pros: Pleasant, friendly and courteous staff.
Cons: Clean the carpet. Repair the bathroom fan. Lack of an easily accessible lift is a major problem. Feedback requested but not even acknowledged.
Location: Isolated position on a university campus. Pleasantly quiet.
There is no lift in or near the reception area. My disabled wife and I had to struggle up a very steep flight of stairs. Almost impossible to open the bedroom door due to ill fitting lock. Fan in bathroom not working. Carpet in bedroom was filthy. Picture fastened to wall at a very strange angle. No response to questionnaire, even though contact details were requested. Astonishing to think that this hotel is part of a management school as all of the very obvious faults would be apparent to even the most appallingly bad management. I visited this hotel because I knew Tom Cottrell (the University of Stirling's first Principal). He was a perfectionist and would be very disappointed if he could see the state of the carpet in a bedroom in the Management Centre.
2 out of 5
by A verified travellerfrom Leicester

Not suited to leisure travellers

Posted 24-Aug-2014
Cons: They need to rethink what they are providing for the leisure market and re-train staff accordingly. There is no sense of 'hospitality' at all.
A disappointing experience. This is located on a beautiful university campus and could be an excellent facility. We found the reception staff surly and unwelcoming; we paid extra for a room 'with a view' and got one which looked out on to the back of other buildings; Saturday breakfast finished at 9am (we asked politely on Friday night whether this was correct and were told 'we're a conference facility'); the build quality is poor with no sound insulation meaning that you can hear people walking by your room very loudly even if they are not talking or being heavy-footed. Breakfast was ordinary in a cavernous dining hall which presumably is used as a conference/exhibition room when required. Such a shame, such a wasted opportunity!