Lobby

Reviews of Super 8 by Wyndham Stephenville

2 out of 5
Super 8 by Wyndham Stephenville
921 S Second Avenue, Stephenville, TX

Reviews

6.4
Rating 10 - Excellent. 142 out of 774 reviews" "
Rating 8 - Good. 206 out of 774 reviews" "
Rating 6 - Okay. 166 out of 774 reviews" "
Rating 4 - Poor. 130 out of 774 reviews" "
Rating 2 - Terrible. 130 out of 774 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

manuel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room we got had roaches so we asked for another room. The room smelled bad it look dirty.
Stayed 1 night in Mar 2024

4/10 Poor

Liliana

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Luis on 19 Mar 2024
Sorry for the inconvenience hope you can give us another chance.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

2/10 Terrible

Debbie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not clean. There looked to be blood stains all over the carpet and I felt unsafe, because there was a gap in the door. I did not stay. I left and got another hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were all very nice and helpful. The condition of the room was fair. Breakfast is basically coffee. Didn’t use the pool. I’d definitely pay the extra $50 a night for better accommodations next time.
Stayed 1 night in Feb 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Stayed 1 night in Jan 2024

2/10 Terrible

Melissa

Business traveller
No hot water and no heat in room.
Stayed 1 night in Jan 2024

2/10 Terrible

Steven, Burkburnett

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is sufficient for a last minute one night stay. Personnel were polite and courteous. Breakfast was merely cereal, oatmeal or small pastries. Beds were clean, but the rest of the room was either damaged, dirty, and unsafe.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great parking, clean spacous room great staff
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town working and our project took longer than projected so we had to stay the night. We found the Super 8 and I’m thankful we did. We had the pleasure of meeting Olivia at the front desk and she was amazing. She is the definition of customer service. Our rooms were clean and the hotel was quiet. I will definitely stay at this hotel in the future
Stayed 1 night in Dec 2023

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches everywhere
After registering & getting room card we went to our room As soon as we walked in their was a funny smell to the room & the carpet look dirty & gummy- no way would I walk on it without shoes on. Then my husband noticed a movement on the wall & he saw cockroaches moving on the bed. We went to the front desk to cancel our room & to get refund. As we spoke to the girl at the front desk their was another cockroach that ran across the desk & the clerk just took a rolled up newspaper & killed it like it was no big deal. Worse room ever!!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2023

2/10 Terrible

Jenna

Stayed 2 nights in Oct 2023

2/10 Terrible

Betty

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

iffat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even though it was not in the best of shape, no ice machine, no working in room wifi, the price was fare and the staff was very nice.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lori

Stayed 1 night in Nov 2023

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cops being called for party in parking lot.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathy

Stayed 3 nights in Sep 2023

6/10 Okay

Gina

Liked: Cleanliness, staff & service
Old hotel. Needs updating.
Customer service was great. Needs to be updated. Room was clean. We did see roaches and door key didn’t work a couple of times.
Stayed 1 night in Nov 2023

4/10 Poor

sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of Roaches in room!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Clean but needs updating
While the room was clean the carpets had stains, bathroom and shower faucets leaked. The shower curtain was to short and the floor flooded.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 3 nights in Nov 2023

4/10 Poor

LESTER

Travelled with family
Disliked: Amenities, property conditions & facilities
TV wasn't connected to Wifi. Stairwells were needing repair. Loud party going on in the parking lot.
Stayed 1 night in Nov 2023

6/10 Okay

Jeremy

Stayed 3 nights in Oct 2023

8/10 Good

Weerakkody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2023

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the toilet never flushed we had to go to the lobby to use the restroom. We called the front twice and let rhem Know. There was throw up in the stairwell
Stayed 2 nights in Oct 2023

2/10 Terrible

Carlin

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
All things love Stephenville and Super 8
Stayed 2 nights in Jul 2023

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms need to be deep cleaned and wash off sidewalk. Quit letting people do drugs outside.
Stayed 1 night in Oct 2023

2/10 Terrible

Lindsy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, out dated, dirty beds and bathrooms, damaged furniture, smelled of smoke, roaches everywhere. Felt unsafe.
Stayed 1 night in Oct 2023

2/10 Terrible

Rogelio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The restroom was not working. It would clog up. The TV did not work and breakfast was not ready until 6:30am. When it should be ready by 6am.
Stayed 2 nights in Oct 2023

4/10 Poor

Rudy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Dirty and outdated.
Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Henry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1-The TV in our room did not work the first night. The clerk came and tried to fix it but was not successful. The 2nd day they moved a good TV into the room and it worked fine.2- The sink faucet is shot--little water comes out,or it sprays all over the back. 3-The floor was dirty. The bottoms of our feet got black.4- The shower valves are shot-- you can not read how to use them.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the carpet was nasty!
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allen and Louis were great resources for me. They were both kind and helpful everytime i needed anything. Day shift or night shift, i had no worries my questions would be answered . It was very easy.
Stayed 4 nights in Oct 2023

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We walked in the door to the room and were met with a broken couch/fold out bed. The smoke alarm had been ripped from the wall. The dresser was broken and missing hardware. We did not stay there. We got back in the vehicle and went to a different hotel.
Stayed 1 night in Oct 2023

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service
no extra toilet paper,room needed to be sprayed for bugs, shower sucked not able to use bathtub, room need cleaning better behind furniture,no tv remote. on the good side all front desk persons were awesome we did get tv remote property was clean quite secure.
Stayed 2 nights in Sep 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Bruce

Business traveller
Average property. Could use some updates. Have stayed here multiple times and every room did not have a great air conditioner. Staff is friendly and attentive. No noise complaints any times. Will continue to use them for my overnight stays in town.
Stayed 2 nights in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and people were partying and drinking in the front of our room just wasn't a good experience.
Stayed 2 nights in Sep 2023

2/10 Terrible

Curtis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Easy check in, friendly front desk clerk, room was clean and has been updated. A/C was cold on a very hot day. I would definitely stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crickets everywhere in the rooms. Simple weather stripping on the door would fix it. Sheets were not clean.
Stayed 1 night in Sep 2023