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Reviews of Econo Lodge East

2 out of 5
Econo Lodge East
1031 Richmond Ave, Staunton, VA

Reviews

6.0
Rating 10 - Excellent. 32 out of 295 reviews" "
Rating 8 - Good. 76 out of 295 reviews" "
Rating 6 - Okay. 84 out of 295 reviews" "
Rating 4 - Poor. 59 out of 295 reviews" "
Rating 2 - Terrible. 44 out of 295 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Anne Marie

Liked: Staff & service
Certainly good for a quick overnight.
Stayed 1 night in Dec 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. It was very noisy, very early.
Stayed 1 night in Nov 2023

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, and room was very clean and comfortable.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

All in all, it’s fine for a one night stay. Needs some TLC both outside and in-room.
Stayed 1 night in Oct 2023

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Phillip

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is in a great location. The office manager was very nice. The maintenance of the hotel is very poor room was not clean. The TV did not work and there was no hot water to take a shower.

4/10 Poor

Wendy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not serving breakfast is the least of your worries. There were random stains on the walls. The hallway smelled really bad. It was an overnight stay on a road trip and even for that it was horrible
Stayed 1 night in Sep 2023

2/10 Terrible

Bradley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged $160 to stay 1 night. A one night stay for $30 would be fare. There was insect body parts spread across both beds which indicated to me something larger than the bugs was living in the room. Ac broken. Smell of mold. Filthy walls, carpet, toilet, sink, and shower. If my reservation was refundable i would have slept in my truck!
Stayed 1 night in Sep 2023

8/10 Good

Stanley

Stayed 1 night in Sep 2023

2/10 Terrible

Andi

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly , if you need more than one or two nights .. just don’t stay here .. very rude people !!
Stayed 2 nights in Sep 2023

6/10 Okay

Andi

Liked: Cleanliness, staff & service
It was decent, you get what you pay for!!
Stayed 1 night in Sep 2023

2/10 Terrible

Darrell

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Gave me problems from check in. Would only give one set of lining after a first week stay. 2 people in room using 2 beds. Had 2 show her there was 2 people in room. Got tired of begging for the laundry mat to open. And had problems getting my trash can empty even afer i asked. Got a receipt for the 2nd week that was $140 plus less then what i was charged.
Stayed 7 nights in Aug 2023

8/10 Good

Ralph

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Cathaline

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice place to stay at
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Ben

Stayed 1 night in Aug 2023

4/10 Poor

Ken

Business traveller
Disliked: Property conditions & facilities, room comfort
The stay was borderline e tolerable. The condition of the buildings is at a point of no return. I would suggest tear down and rebuild.
Stayed 3 nights in Aug 2023

4/10 Poor

Laura M

Stayed 1 night in Jul 2023

8/10 Good

Lewis

Stayed 1 night in Jun 2023

8/10 Good

Leslie

Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff!
Stayed 2 nights in Jun 2023

8/10 Good

Billy

Stayed 1 night in Jun 2023

6/10 Okay

Terry

Liked: Staff & service
Ok hotel for the price
Hotel was ok for a quick overnight stay, nothing special. Room was clean but there was exposed past construction under sink, bathroom door wouldn't close, and tv channels had bad reception. Bed was decent as was the ac. Not great but was cheap and had easy on/off from I81.
Stayed 1 night in May 2023

6/10 Okay

Michael, Monroe

Liked: Staff & service
The staff was very nice. The property is dated could use some upkeep. We stayed one night it sued our need.
Stayed 1 night in May 2023

8/10 Good

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient to I-81
Stayed 1 night in Apr 2023

8/10 Good

Anne Marie

Liked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

Anne Marie

Liked: Room comfort
Stayed 1 night in Jan 2023

6/10 Okay

HILLARY

Stayed 1 night in Oct 2022

2/10 Terrible

rena

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Angela

Business traveller
Liked: Cleanliness, property conditions & facilities
They did not have like they advertise. House keeping took my personal towels after i asked they not to twice.
Stayed 14 nights in Oct 2022

8/10 Good

Anne Marie

Liked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
It had clean sheets. The breakfast was a joke! Out of much.
Stayed 1 night in Oct 2022

2/10 Terrible

Chevol

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I felt like I have been scammed. I was looking for a two-night stay and saw their price online for almost half others, including free breakfast. When I showed up they told me they did not have free breakfast. I was disappointed but because of the convenience of the area, I decided to complete the booking. On the second day returning from a 60-mile bike ride my key would not work. They told me they thought I had checked out. Turns out what I paid them was just for one day, not two and to stay another night I would have to pay the same amount again. Being too tired to argue I gave in but I will never stay at an EconoLodge again!
Stayed 1 night in Oct 2022

6/10 Okay

ANNA

Liked: Cleanliness
Disliked: Room comfort
Sky line drive trip
King size mattress was caved in on one side, pillows very poor and old
Stayed 1 night in Oct 2022

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person appeared to be stoned when we checked in Had to try twice to get door cards to work. We came back 30 minutes later to inquire about the wi fi and she appeared to be a different person. Never did get wi fi to work.
Stayed 1 night in Oct 2022

2/10 Terrible

Oleh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Steve

Disliked: Staff & service
Stayed 2 nights in Oct 2022

10/10 Excellent

Mark

Stayed 2 nights in Sep 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Staff was very friendly very convenient location to restaurants and grocery store cleanliness
Stayed 2 nights in Sep 2022

2/10 Terrible

Brian

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Rathina kumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plz stay away
Air condition not working. No cleanlinness. Smelly room. Parking for customers is 10$
Stayed 1 night in Sep 2022

2/10 Terrible

james

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service
Older hotel in good condition
An older hotel in good condition. Continental breakfast was advertised on website and in room but only coffee was available.
Stayed 1 night in Jul 2022

6/10 Okay

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Property needs to be completely updated. Handicap shower floor was slippery-not safe! Hair dryer didn’t work. Bed duster was old and stained. Fabric seats on chairs at table were disgusting. I was afraid to sit on them. The motel is very old and needs updating desperately.
Stayed 1 night in Jul 2022

6/10 Okay

Arlo

Travelled with partner
Disliked: Amenities, property conditions & facilities
Okay if all you need is a bed for the night. If you're looking for more than that, I would look elsewhere.
Stayed 1 night in Jul 2022

2/10 Terrible

Christopher

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was there for 5 minutes and people harassing me asking me for a ride and then asking me to use my cell phone then the room was really humid even with AC
Stayed 1 night in Jun 2022

8/10 Good

Christian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Convenient and inexpensive.
Convenient and inexpensive. Could have been cleaned better. Found thick layers of dust on the headboard and tv.
Stayed 1 night in May 2022

6/10 Okay

bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was advertised but was available
Stayed 1 night in May 2022