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The Westin St. John Resort and Villas

Great Cruz Bay St. John, 00831 U.S. Virgin Islands

St John resort with family pool, spa, water sports

On calm-water bay
Set along narrow and calm Great Cruz Bay less than 2 miles from the Virgin Islands National Park Visitors Center, this family-friendly resort on St John features a 1,200-foot beach. Show more
Boat to St. Thomas
Attractions at The Westin St. John Resort and Villas include water sports, children's club, teen center, scuba/snorkeling trips, casual and fine dining, and a health spa. The resort's boat operates to and from St. Thomas.
"Heavenly" slumber
Guestrooms and studio, one- , two- , and three-bedroom villas include The Westin's Heavenly Beds and Heavenly Baths with bathrobes. High-speed Internet connections are complimentary. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

75%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Oceanview
One king Heavenly Bed or two double Heavenly Beds. Located on second or third floor of three-story hillside building approximately 150 yards from beach. Balcony with two-chair teak dining set providing partial view of Great Cruz Bay. Carpeted bedroom. Marble-floor bathroom with Heavenly Bath shower/tub. Work desk. Two-dual-line phones, one cordless. Compact refrigerator plus minibar. Complimentary high-speed Internet connection. (Smoking not permitted indoors.)
Pool Side
One king Heavenly Bed or two double Heavenly Beds. Located on first on second floor of two-story building approximately 50 yards from beach. Balcony or patio with two-chair teak dining set providing view of main pool. Carpeted bedroom. Marble-floor bathroom with Heavenly Bath shower/tub. Work desk. Two-dual-line phones, one cordless. Compact refrigerator plus minibar. 32-inch flat-screen TV. Complimentary high-speed Internet connection. (Smoking not permitted indoors.)
Gardenview
One king Heavenly Bed or two double Heavenly Beds. Located on first floor of three-story hillside building approximately 150 yards from beach. Patio with two-chair teak dining set providing view of tropical gardens. Carpeted bedroom. Marble-floor bathroom with Heavenly Bath shower/tub. Work desk. Two-dual-line phones, one cordless. Compact refrigerator plus minibar. Complimentary high-speed Internet connection. (Smoking not permitted indoors.)
Villa Studio
One king Heavenly Bed plus one double Heavenly sofa bed. Located on first or second floor of hillside two-story building approximately 300 yards from beach. Balcony with two-chair teak dining set and ceiling fan providing view of tropical gardens or Great Cruz Bay. (Bay view not guaranteed.) Contemporary decor including recessed lighting, mahogany-colored furniture, satin-finish kitchenette appliances, granite bathroom vanity/kitchenette counters. Fully equipped kitchenette with four-burner glass rangetop, wall-mounted oven and microwave/convection oven, ice-maker refrigerator, dishwasher, garbage disposal, blender, two-stool breakfast bar. Washer/dryer. Two-chair dining set. Ceiling fan plus air conditioning. Heavenly Bath shower/tub. Two-dual-line phones, one cordless. Entertainment center with TV, DVD player, CD player. Complimentary high-speed Internet connection. Grocery delivery service (surcharge). Private chef (surcharge) on request. (Smoking not permitted indoors.)
Beachfront
One king Heavenly Bed or two double Heavenly Beds. Full ocean view (20 yards from the water). 370 square feet. Two story. Tropical decor. Desk. Two multi-line phones. Compact refrigerator plus minibar. Complimentary high-speed Internet access. Marble-floor bathroom with Heavenly Bath shower/tub. Nonsmoking.
3 bedroom Bay Vista villa
Two bedrooms with king beds. One bedroom with two double beds. Plus one sofa bed. Two-story unit located in hillside two-story building approximately 200 yards from beach. Private walled courtyard with irregularly shaped 20-foot-long pool, two-person jetted tub, two cushioned teak lounge chairs, four-chair teak dining set, three-stool bar with pass-through window to kitchen, gas barbecue grill. Contemporary decor including recessed lighting, mahogany-colored furniture, satin-finish kitchen appliances, granite bathroom vanities/kitchen counters. Downstairs includes: main bedroom with king bed, two reading chairs; main bathroom with twin-sink vanity, jetted tub, Heavenly Bath stall shower with dual showerheads; fully equipped kitchen with four-burner glass rangetop, wall-mounted oven and microwave/convection oven, ice-maker refrigerator, dishwasher, garbage disposal, blender; living room with sofa bed, two wing chairs, coffee table, entertainment center with TV, DVD player, CD player; dining room with six-chair dining set, three-stool breakfast bar, guest half-bathroom. Upstairs includes: one bedroom with king bed, chaise lounge; one bedroom with two double beds; two bathrooms with twin-sink vanities (one with Heavenly Bath shower/tub and one with Heavenly Bath stall shower); washer and dryer. TV, cordless phone in each bedroom. Ceiling fans plus air conditioning. Complimentary high-speed Internet access.
2 bedroom Bay Vista villa
One king bed and two double beds. Contemporary decor including recessed lighting, mahogany-colored furniture, satin-finish kitchen appliances, granite bathroom vanities/kitchen counters. Downstairs includes: main bedroom with king bed, two reading chairs; main bathroom with twin-sink vanity, jetted tub, Heavenly Bath stall shower with dual showerheads; fully equipped kitchen with four-burner glass rangetop, wall-mounted oven and microwave/convection oven, ice-maker refrigerator, dishwasher, garbage disposal, blender; living room with sofa bed, two wing chairs, coffee table, entertainment center with TV, DVD player, CD player; dining room with six-chair dining set, three-stool breakfast bar, guest half-bathroom. Upstairs includes: one bedroom with king bed, chaise lounge; one bedroom with two double beds; two bathrooms with twin-sink vanities (one with Heavenly Bath shower/tub and one with Heavenly Bath stall shower); washer and dryer. TV, cordless phone in each bedroom. Ceiling fans plus air conditioning. Complimentary high-speed Internet access.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Small pets only
  • Check-in time starts at
  • Check-out time is 11 AM
  • Pet maximum weight in lb is 45
Special Check-In Instructions
  • The resort accepts pets weighing 45 pounds or less in the hotel side only. Complimentary Heavenly Dog Beds are provided.

Property Amenities

  • Marina on site
  • Swimming pool - outdoor
  • Poolside bar
  • Swimming pool - children's
  • Sauna
  • Spa tub
  • Full-service health spa
  • Technology helpdesk
  • Concierge desk
  • Complimentary newspapers in lobby
  • Health club
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Room service (24 hours)
  • Parking (free)
  • Self parking
  • Exhibit space
  • Ballroom(s)
  • Business center
  • Banquet facilities
  • Multiple large conference rooms
  • Event catering
  • Multiple small meeting rooms
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Secretarial services
  • Business services
  • Internet access - wireless
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Security guard
  • Safe-deposit box at front desk
  • Total number of rooms - 342
  • Express check-in
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Tour assistance
  • Medical assistance available
  • Beauty services
  • Dry cleaning/laundry service
  • Barbecue grill(s)
  • Television in lobby
  • Arcade/game room
  • Air-conditioned public areas
  • Number of floors - 3
  • Tennis on site
  • Wedding services
  • Supervised child care/activities
  • Airport transportation (surcharge)
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary

Rooms

The Westin St. John offers 175 guestrooms in 13 two- and three-story buildings (no elevators) arrayed around the pool complex and on a forested hillside about 150 yards from the beach. The resort also offers 146 studio, one-bedroom, two-bedroom, and three-bedroom villas in eight two-story buildings on forested hillsides about 200-300 yards from the beach. Buildings' khaki-colored masonry and cedar-shingle roofs and accents blends into the natural setting.

Both rooms and villas feature Westin's signature Heavenly Beds and Heavenly Baths. Heavenly Beds consist of custom-designed, foot-thick, pillowtop mattresses; all-white bedding; triple sheeting; tropical-weight comforters; and multiple pillows. Heavenly Baths include shower/tub combinations with curved curtain rods for extra elbow room and one or two massage showerheads, oversized bath sheets, and bathrobes.

Complimentary high-speed Internet connections are available in both rooms and villas.

The Westin St. John Resort and Villas, St. John,  U.S. Virgin Islands, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Premium television channel(s)
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Blackout drapes/curtains
  • Climate control
  • Voice mail
  • Multi-line phone
  • Free local calls
  • Refrigerator
  • Coffee/tea maker
  • Wake-up calls
  • Turndown service (on request)
  • Shower/tub combination
  • Makeup/shaving mirror
  • In-room massage available
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room childcare (surcharge)
  • Electronic check-out
  • Electronic/magnetic keys
  • Window opens
  • Clock radio
  • Iron/ironing board
  • Daily housekeeping
  • Television
  • In-room safe (laptop compatible)
  • Pillowtop mattress
  • Rollaway beds available
  • Cribs (infant beds) available
  • Wireless high-speed Internet access (complimentary)
  • Wired high-speed Internet access (complimentary)

Dining

Cruz Bay Prime - Offering fresh regional seafood, aged prime grass-fed Angus steaks, wagyu beef, lamb, and chicken classically prepared with a modern twist and finished with sumptuous desserts and fine coffees all in the comfort of a spacious open-air setting. Open for dinner only.

Beach Café & Bar - Casual, multicolored, open-air restaurant with bay views. Buffet and à la carte breakfasts and à la carte dinners. Saturday-night Caribbean buffet with live entertainment. Dinner choices such as pastas, steaks, conch fritter, paprika chicken, grilled lobster. Inside seating on marble floor under high ceiling. Outside seating on wood deck.

Snorkels Bar & Grill - Open-air, beachside spot serving lunch of grilled items, burgers, sandwiches. Bar service from mid-morning to last patron of the night.

The Mango Deli - Sandwiches, salads, desserts, pastries, coffee drinks to go. (Limited courtyard seating.) Liquor, snack foods, beverages. Open early morning to late evening.

The Westin St. John Resort and Villas, St. John,  U.S. Virgin Islands, Dining Restaurant

Recreation

  • Personal watercraft on site
  • Hiking/biking trails nearby
  • Aerobics on site
  • Fishing on site
  • Motor boating on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Running track/path on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Swimming on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin St. John Resort and Villas

3.8
out of 5
avg. guest rating
Hotel service:
3.8
Hotel condition:
3.8
Room cleanliness:
3.8
Room comfort:
4.0
Location:
4.2
Neighbourhood:
4.0
75%

of guests recommend

out of 100 reviews

Write a review of this hotel

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A Traveller from San Antonio, Tx.
4.0
out of 5
Recommends this hotel
Posted 6 Dec 2011

“Second Best Hotel of St. John V.I.”

It was a nice surprise the Hotel and facilities. Try to rent a car to drive all around the island. It has magnific beaches.

Outdoors or beach
Visit the Trunp Bay in St. John. It is spectacular.
woody t from SC
5.0
out of 5
Recommends this hotel
Posted 4 Oct 2011

“Going back next year”

The resort was very nice. the time spent was relaxing. I would highly suggest anyone staying and being pampered.

Matthew M from Allentown, PA
3.0
out of 5
Does not recommend this hotel
Posted 20 Sep 2011

“Not impressed”

Although I had a great view of the Great Cruz Bay, the hotel was very spread out and lacked updating. For a Westin I expected more attention to detail in the upkeep of the room. I was told when I came in that a lightbulb was going to be replaced and it never was. The furniture and decor was outdated. I must warn people that this time of year (Sept-Oct), the natives evacuate the area. >80% of the restaurants are closed (the hotel provides a list of those restaurants with the majority crossed out for closure), including Cruz Bay Prime (the steak/seafood restaurant of the hotel). Although I should have looked into this beforehand, I don't feel the hotel should limit their activities and food services at any time of the year. Excursions were also significantly limited. To the hotel's credit, they did a great job of organizing the transport from STT and back. The hotel staff was pleasant. Their restaurant food was good but overpriced for the quality.

A Traveller from San Juan PR
4.0
out of 5
Recommends this hotel
Posted 7 Sep 2011

“Labor Day Getaway!”

This is a nice place for a getaway. Affordable and pretty nice contrary to most online reviews. Since Caneel Bay was closed for the season, we venture into the Westin. This is a nice hotel for your money, of course it's a family oriented so if you are looking for peace and quiet it may not be for you. However price/value is really good and made Caneel Bay looked way overpriced for the experience, besides the best beaches on St John are not inside Caneel Bay. The vibe of the island is very relaxed so staying at a hi end resort kind of defeats the purpose of the whole experience. The food/bar at the pool is impressive for hotel standards.

Area recommendations
Love City is where everything is so chances are you will end up at a bar or restaurant in the area. So check out La Plancha del Mar, probably the best dinning experience on the island. Chef Jonathan is a really nice guy and very talented. Also Skinny Legs at Coral bay is pretty good to grab a bite during the day.
Dining
La Plancha del Mar....I could use all my characters left to put stars on this restaurant but Expedia probably wouldn't allow it. Chef Jonathan is a really talented and a nice guy. Do not miss this restaurant.
Minette R from Palos Verdes, CA
4.0
out of 5
Recommends this hotel
Posted 3 Sep 2011

“Loved the Westin St. John!”

Don't know what people are complaining about at the Westin. The staff was very courteous, the beds were truely heavenly, the upkeep and security was top notch. And I can get very particular with places we stay in. There are no bed bugs: only no see ums that you can get and track in from the beach. Would love to return!!!

Area recommendations
Go see the entire island..still amazing after all these years.
What to pack
1. 100% deet "Jungle Juice" brand works for both no see ums and mosquitoes was the only thing that worked. Even our Off Deep Woods didn't cut it. 2. rash guards when swimming to avoid nasty sunburns. 3. dual splitter car charger...for charging all those electronics.
A Traveller from Delaware
4.0
out of 5
Recommends this hotel
Posted 1 Sep 2011

“Westin St. John”

We stayed in a Studio Villa. It was extremely convenient having a small kitchen & living area as well as a washer/dryer in our room. The cleaning staff was great. The only downfall the of the villa was its proximity to the main pool & restaurants within the resort. It was about a 10 min. walk, which is no big deal, but I could imagine it wouldn't be too convenient if you had small children with you. They also had golf cart shuttles to take you anywhere on the resort that ran continuously all day/night long. We ate breakfast and dinner once at the hotels main dining area on the waterfront. The service at dinner was poor at best, luckily the food was delicious and made up for the hostess and waiters short comings. The pool & hot tub were very clean and uncrowded, which was nice. I would definitely recommend renting a vehicle and visiting all the amazing beaches of St. John. Overall the Westin was a great value for the money, as well as very convenient to town. We would definitely stay here again.

Stanley A from Santa Rosa Beach Fl
5.0
out of 5
Recommends this hotel
Posted 31 Aug 2011

“A cant miss - Great Westin Resort”

Check in was fast and painless - caught Irene but made the best out of it -Hillside villas are fantastic,modern & clean a home away from home great view on balcony. Rent a car on STT then catch car barge so much easier.Grounds are clean and beautiful-main pool fantastic & villa pool was like having our own private pool.The walk down to main pool easy( my 2 year old daughter did it) caught shuttle back to room (longest wait less then 3 minutes)All staff said hello to us, had maintenace issue they came up and fixed in 15 mins. Of course food & drink is expensive its a resort - it s known beach is not great so why act surprised. We will return

Area recommendations
Cruz bay - woodys happy hour , Castaways happy hour better burgers then skinny legs and painkiller at beach bar
A Traveller from Florida
4.0
out of 5
Recommends this hotel
Posted 30 Aug 2011

“St. John Hotel”

Excellent hotel for activites, location and overall amentities, you cannot beat it for a great family vacation or romantic getaway. The grounds are beautiful, but the buildings are getting a bit old and dated, and could use an update. The rooms have been updated furniture wise and the bathrooms, but still some outdated doors/walls, etc. Room was not clean, and we had issues with insects, which we did call and complain and it was never resolved. So there are some issues with cleanliness and maintenance at the hotel, that needs to be addressed by Westin, but beyond that service was great and so much to do, we had a great vacation there!

Area recommendations
The public beaches of St John, Trunk Bay, Cinnamon Bay, Hawks Nest, Honeymoon beach
A Traveller from North Massapequa, NY
4.0
out of 5
Recommends this hotel
Posted 22 Aug 2011

“Despite utility problems, would return”

PROs: Great location. Beautiful hotel grounds. Nearby Cruz Bay is quaint village a 5 minute (sometimes scary!) cab ride away. Definitely worth it to rent a Jeep and visit nearby Cinnamon Bay, Trunk Bay, and Maho Bay. But be prepared to drive on left side of roads that are at times very steep with blind curves. Great pool. CONS: Internet in our Hillside Villa never worked throughout our 10 day stay. Hotel staff were unable to repair it. (And repairman mistakenly took my laptop charger. Hotel staff were unhelpful in returning the charger or compensating me for it.) Television did not work for 3 days of our stay. Plumbing was periodically shut down. If you stay on the Hillside part of the resort you will need to use their shuttle service (a bit inconvenient) to get to main (beach side) part of resort. Food is quite a bit overpriced, but unless you buy groceries and bring them to your room, you're a bit stuck. OVERALL: Despite the problems, would definitely return to this resort.

A Traveller from Baltimore, MD
4.0
out of 5
Recommends this hotel
Posted 11 Aug 2011

“Overall good experience, but minor things need to be addressed”

This is our second trip to St. John this year and both times we have stayed at the Westin. First the positive-- the property is beautifully landscaped, the staff is very courteous and helpful, Mango Deli provides many inexpensive options for breakfast and lunch, free shuttle to the public beaches, dinner at the Beach Cafe is excellent (highly recommend the yellow fin and seafood jambalaya), and the pool is amazing! Negative--rooms need updating, signs on property are broken (they were not touch for the five days we were there), the fitness room has 5 eliptical machines and two were broken the entire time, and the beach doesn't compare to the public beaches. Overall, we like the Westin, but these are some minor things that prevent this from being an excellent hotel.

Area recommendations
Cruz Bay is a great place for restaurants and beach bars.
Outdoors or beach
Trunk Bay and Cinnamon Bay are gorgeous!

The Westin St. John Resort and Villas

Great Cruz Bay St. John, 00831 U.S. Virgin Islands

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Nearby Points of Interest

  • Elaine Lone Sprauve Library and Museum - 0.9 km / 0.5 mi
  • Mongoose Junction - 1.3 km / 0.8 mi
  • St. John Spice - 1.3 km / 0.8 mi
  • Battery - 1.4 km / 0.8 mi
  • Honeymoon Beach - 1.9 km / 1.2 mi
  • Caneel Bay - 2.2 km / 1.4 mi
  • Hawksnest Beach - 2.5 km / 1.6 mi
  • Jumbie Beach - 3.4 km / 2.1 mi
  • Trunk Bay - 3.6 km / 2.2 mi
  • Cinnamon Bay - 4.6 km / 2.9 mi
  • Virgin Islands National Park - 5 km / 3.1 mi
  • Annaberg Plantation - 7.3 km / 4.5 mi

Location Highlights

  • On beach

The preferred airport for The Westin St. John Resort and Villas is Charlotte Amalie (STT-Cyril E. King) - 19.6 km / 12.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Charlotte Amalie, U.S. Virgin Islands (STT-Cyril E. King)

Area:

St. John, U.S. Virgin Islands: The smallest of the Virgin Islands, St. John covers only 28 square miles. Virgin Islands National Park takes up two-thirds of it, and includes the popular Trunk Bay, Annaberg Sugar Plantation, and Watermelon Cay. Streets wind through colorful buildings in Cruz Bay, the biggest town and center of the island’s tourism. Many locals live in the more laid-back Coral Bay area, on the island’s east side.

The Westin St. John Resort and Villas

Great Cruz Bay St. John, 00831 U.S. Virgin Islands

Most recent booking for this hotel: less than 8 hours ago.
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