Sugar Bay Resort & Spa (St. Thomas, U.S. Virgin Islands)

Rooms & Rates

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Room type

Ocean View - No Meals!


		One king bed or two double beds. Ocean view. Exterior-corridor access. Desk. Wireless Internet access (surcharge). TV with premium cable channels and pay movies. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe.

Bay View - No Meals!


		One king bed or two double beds. Bay view. Exterior-corridor access. Desk. Wireless Internet access (surcharge). TV with premium cable channels and pay movies. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe.

Resort View - No Meals!


		One king bed or two double beds. Resort view. Exterior-corridor access. Desk. Wireless Internet access (surcharge). TV with premium cable channels and pay movies. Refrigerator and coffee/tea maker. Hair dryer. Iron/ironing board. In-room safe.

Resort View - All Inclusive


		Access via exterior corridors. Balcony. Patio. Water view. 475 square feet. Separate dining area. Desk. In-room safe. Dial-up Internet access - surcharge. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Iron/ironing board. Electronic check-out. Air conditioning. Ceiling fan. Climate control. Smoking rooms only.

Bay View - All-Inclusive


		Access via exterior corridors. Balcony. Patio. Water view. 475 square feet. Separate dining area. Desk. In-room safe. Dial-up Internet access - surcharge. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Iron/ironing board. Electronic check-out. Air conditioning. Ceiling fan. Climate control. Smoking rooms only.

Ocean View - All Inclusive


		Access via exterior corridors. Balcony. Patio. Water view. 475 square feet. Separate dining area. Desk. In-room safe. Dial-up Internet access - surcharge. Cable/satellite TV. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Iron/ironing board. Electronic check-out. Air conditioning. Ceiling fan. Climate control. Smoking rooms only.

CleanAir Room - All-Inclusive


		1 king bed or 2 double beds. Access via exterior corridors. Balcony. Patio. Water view. 475 square feet. Separate dining area. Desk. In-room safe. Dial-up Internet access (surcharge). Cable/satellite television channels. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Iron/ironing board. Electronic check-out. Air conditioning. Ceiling fan. Climate control. Smoking permitted.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Accessibility Options

Accessible path of travel
Accessible bathroom

Handicapped parking
Accessibility equipment for the deaf

Property Amenities

Air-conditioned public areas
Arcade/game room
Number of floors - 3-4
ATM/banking
Audio-visual equipment
Ballroom(s)
Banquet facilities
Tennis on site
Beauty services
Breakfast available (surcharge)
Business services
Multiple large conference rooms
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Event catering
Exhibit space
Fitness facilities
Full-service health spa
Gift shops or newsstand
Hair salon
Internet access in public areas - high speed
Internet access in public areas - surcharge
Internet access - wireless
Total number of rooms - 294

Massage - spa treatment room(s)
Multiple small meeting rooms
Nightclub
Parking (free)
Patio
Picnic area
Pool table
Poolside bar
Porter/bellhop
Restaurant(s) in hotel
Sauna
Security guard
Self parking
Shopping on site
Spa tub
Steam room
Supervised child care/activities
Swimming pool - outdoor
Number of bars/lounges - 2
Coffee shop or café
Tour assistance
Wedding services
Children's club
Outdoor tennis courts -
Number of restaurants - 6

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Rooms

This hilltop resort on St Thomas offers 294 air-conditioned guestrooms in buildings rising 4 stories in 2 semi-circular rows. All include Balinese-style furnishings and bathrooms, as well as furnished balconies or patios with varying views.

In-room conveniences include wet bars, compact refrigerators, coffeemakers, TVs with pay movies and video games (surcharge), and both high-speed wired and wireless Internet access (surcharges).

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Sugar Bay Resort & Spa, St. Thomas, U.S. Virgin Islands, Rooms Guest Room

Room Amenities

Cable/satellite television channels
Pay movies
Hypo-allergenic bedding available
Balcony
Patio
Climate control
Ceiling fan
Air conditioning
Access via exterior corridors
Multi-line phone
Voice mail
Refrigerator
Coffee/tea maker
Wake-up calls
Daily housekeeping
Hair dryer

In-room massage available
Shower/tub combination
In-room childcare (surcharge)
Electronic check-out
Iron/ironing board
In-room safe
Window opens
Clock radio
Desk
Video-game console (surcharge)
Rollaway beds available
Cribs (infant beds) available
Smoking permitted
Separate dining area
Dial-up Internet access (surcharge)
Water view

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Dining

Lobby Bar - Serving cocktails and hors d'oeuvres. Transforms into the Ocean Club for late-night drinks and dancing in a setting with mahogany furniture, central dance floor, and a stage for bands. Also provides video lottery machines (surcharge). Nightly music with DJ or live band. Open from early afternoon to late evening.

Turtle Rock Sports Bar - Located next to Mangrove Restaurant, with a view of the pools and grotto. Sports ambience with several TVs to watch games. Open from mid-morning to late evening.

Ristorante Baci - Formal, intimate dining. Italian cuisine. Reservations required. Nonsmoking restaurant. Nightly dinner.

Resort elegant attire is strictly enforced during evening dining in both the Ristorante Baci and Manor House restaurants. Polo shirts, button-down collared shirts, long or short dresses, slacks, sundresses, skirts, evening sandals, or similar apparel are recommended. Jackets are optional. No swim shorts, bathing suits, denim, t-shirts, sneakers, or flip flops are allowed.

Manor House - Located in the main lobby with ocean views. Candles and linen service for à la carte dinner menu featuring theme nights. Reservations required. Open daily for dinner.

Sample menu for Manor House

Appetizers:

Stuffed Crab Backs

Baked Brie

Sautéed Calamari

Main courses:

Baked Stuffed Cornish Hen

Grilled Churasco

Fresh Tuna with Lemon Pepper Crust

Desserts:

Daily Dessert selection

Mangrove Restaurant - Casual, open-air waterside bistro. Lunch and dinner buffets, with international themes such as Caribbean, Southwest, and Italian. Live entertainment weekly.

Sample menu for Mangrove Restaurant

Appetizers:

Chicken Egg Drop Soup

Main courses:

Pan Fried Snapper

Island Style Pepper Steak

Greek-style Roasted Leg of Lamb

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Sugar Bay Resort & Spa, St. Thomas, U.S. Virgin Islands, Dining Restaurant

Recreation

Golfing nearby
Scuba diving nearby
Motor boating nearby
Hiking/biking trails nearby
Horse riding/rental nearby
Fishing nearby
Kayaking nearby
Snorkeling nearby
Personal watercraft on site
Volleyball on site
Windsurfing on site
Yoga classes/instruction on site

Aerobics on site
Basketball on site
Bird watching on site
Golf - miniature on site
Parasailing on site
Pilates classes on site
Playground on site
Rowing or canoeing on site
Sailing on site
Swimming on site
Ecotours nearby
Tennis on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sugar Bay Resort & Spa

3.3

out of 5

avg. guest rating

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Showing 1 - 10 results (of 30) · See more Sugar Bay Resort & Spa reviews

Gregory M. from Mi

3.0

out of 5

“Conditional Recommendation (Know What You're Getting)”

We recently spent 6 days at the Sugar Bay Resort. The resort itself was reasonable. The room and it's amenities were "Good", especially considering the price. Our room had an ocean view and it was very nice. When you go to the beach however, you have to go down several flights of stairs. I believe the step count was something like 75 steps. This didn't impact our visit but it certainly would be an issue for a guest that had special needs. The service was only "OK", the on site dining staff (at all locations) seemed indifferent to guests. On the 2nd to last day of our stay we were awoke at 8 am with some noise in the room above us. We thought, "Hey, this just gives us a reason to get to the beach early, no biggee." However, the day of our departure - at 8 am the room above us was literally demolished, jack-hammers, the works. Our room was visibly vibrating, you couldn't have a conversation because the noise was so loud. When I called the front desk I was sent to voicemail 3 separate times. We ultimately had to depart early because staying in the room was no longer an option. When we checked out the manager explained that the rooms above us were indeed being demolished & renovated but since we were on a last day of the stay she didn't think it would be a problem. All of the other rooms had been purposely vacated. She absorbed our miscellaneous expenses (room movies, food, etc), which came to the tune of $200. Although we enjoyed our trip, we left frustrated and disappointed.

A Traveller from Denver, Co.

2.0

out of 5

“Not Impressed”

For the price I'm not impressed!!

A Traveller

5.0

out of 5

“Land of Beauty”

Only bad thing I have to say is that this resort is a little far from the airport & taxi's are too expensive to go to town so once you are here, plan on staying here. They do have a few things on the resort to do but most aren't included unless you book an all inclusive stay.

A Traveller from San Francisco, CA

3.0

out of 5

“Loved the shade tree on the beach!”

The beach is great with a large shade tree! The ocean views were stunning and the water was just like in the pictures. Lots of snorkeling and the kids were loving all of it. The rooms were ok - some deferred maintenance but the property was in the process of being sold. The people very nice and always helpful.

A Traveller

5.0

out of 5

“Great place to stay”

It was a very nice hotel with a great pool!!!!! It also has the beach right by the pool which is very convient!! As well as the taxi base right beside the hotel!!

Leanne B from Kansas City

4.0

out of 5

“So much Better than Reviews Say”

After reading some of the terrible review on expedia I was really nervous about our decision to stay here. They could not have been more wrong! My room was clean and smelled like new carpet. We had pool view, so I can't speak to the ocean view rooms. The 99 steps down to the pool and beach were no big deal. If you get the all inclusive package you will want to take those stairs every day just so you don't gain weight while you are there. The pools were clean and beautiful. The beach was nicely kept. It was a small beach, but plenty of chairs were there for the guests. Some of the staff were grouchy, but 90% of them were awesome (especially Ursula, the pool bar tenders, the evening wait staff at the restaurants and the evening front desk people). The food was good, the drinks were awesome - overall we were very happy with our stay! If you are look for a 5 star resort this is not it. If you are looking for an all inclusive resort that is really fun, clean, close to shopping, and the ferry rides to St. John this is the place to stay. Happy Travels everyone!

A Traveller from Champaign Illinois

4.0

out of 5

“Honymoon at Sugar Bay”

Great Beach, Great swimming pools, Great food and the staff was wonderful very beautiful hotel....

Barbi L from Monroe CT

5.0

out of 5

“Will Use again.”

The special offer lured me in. We usually stay in Charlotte Amalie for two nights prior to traveling to St. John. We have begun to enjoy Red Hook and this was close to Red Hook so we thought we'd try it. The Hotel Lobby is very pretty. I didn't like that I had to wear a wrist band even though I was not on the all-inclusive program. I really don't see the point. The pool was nice, beach is okay. The stair climb from the pool up was a bit much. I don't think an elderly person could do it. The bed was a little too soft, in my opinion. The room was clean, modern, Bathroom was set up nicely with a separate sink area outside the bathroom that had toilet, sink and shower. Two people could be getting ready at same time. The bellman was very nice, and helpful.

Area recommendations

Red Hook

Anthony C from Florida

1.0

out of 5

“A total disaster”

I have traveled all over the world and stayed in many different hotels but this was by far rated one of the worst hotels that I have ever visited. The staff was not helpful, no one answered the phones, food was outrageously expensive for such a poor selection, no internet except in lobby and no tables or desk to work from, not convenient to anything on the Island and when you said something you were just ignored. If you gave me a free ticket to go back I would give it away or sell on eBay----cheap.

Area recommendations

Stay mor toward the Airport, more convenient

David L from Fort Worth, Texas

3.0

out of 5

“AC”

AC needs to be updated to cool the room better, the temperature wasn't cool enough at times during the night. The curtains need some maintenacne work as well.

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Showing 1 - 10 results (of 30) · See more Sugar Bay Resort & Spa reviews

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