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Reviews of Ambassador Hotel

4 out of 5
Ambassador Hotel
5-7 Rimsky-Korsakov Avenue, St. Petersburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 469 reviews" "
Rating 8 - Good. 189 out of 469 reviews" "
Rating 6 - Okay. 38 out of 469 reviews" "
Rating 4 - Poor. 11 out of 469 reviews" "
Rating 2 - Terrible. 6 out of 469 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vachagan

Stayed 2 nights in Oct 2021
Response from With best regards, Natalia Prosviryakova, FOM. on 15 Nov 2021
Hope to see you again at Ambassador Hotel.

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and nice view from the restaurant
Stayed 3 nights in Sep 2021
Response from With best Regards, Natalia Prosviryakova, Front of on 15 Sept 2021
Dear Tatiana, thank you for staying at Ambassador hotel and your review. It is very important for us. I dare hope that you will choose our hotel again. You are the most welcome.

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Panoramic view of city from ninth floor restaurant. Food was very good also. Decor was very pleasing and staff friendly and helpful. Terrific location and Metro close-by.
Stayed 7 nights in Aug 2021
Response from With best regards, Natalia Prosviryakova, Front of on 1 Sept 2021
Dear Robert, thank you for your review and such a high mark. We are happy to know that we do our work well and our guests get excellent service. Hope to accommodate you again at Ambassador Hotel soon.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great staff, friendly and helpful and great service
Stayed 7 nights in Jul 2021
Response from With best regards, Natalia Prosviryakova, Front Of on 2 Aug 2021
Dear Noel! Thank you for your review and such a high mark. Hope to see you again at Ambassador hotel. You are the most welcome!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The pluses - location, close to underground and direct road to airport, fast free WIFI, comfy beds. Minuses - poor shower, poor breakfast, dirty entrance.
Stayed 2 nights in Jul 2021
Response from With best regards, Natalia Prosviryakova, Front of on 29 Jul 2021
Dear Guest! Thank you for your review. To know all of our pluses and minuses is very important for us and we do our best to pluses win. Hope to see you again at Ambassador Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Ambassador every time I visit from the US, and have never been disappointed. Whatever the hotel lacks in outside glamour it compensates in efficiency and convenience. It is very clean and neat. Staff is friendly and helpful. Rooms are quiet. Location is great - 3 min walk from a metro/subway station and 20 min walk from Nevsky prospect. This year, breakfast was somewhat a disappointment; but this may be due to the COVID related issues. Lunch was good though. My only grudge is the fact that there are no studio rooms with a spectacular view on the dome of the St. Isaak's Cathedral, so one has to make a choice between the room space and the view. Otherwise - a great place to stay in SPb.
Stayed 5 nights in Apr 2021
Response from Best regard, Natalia Prosviryakova, Front Office m on 26 Apr 2021
Dear guest! Thank you very much for your response. It’s so important for us to get new reviews which help us to become better. I am glad that you’ve enjoyed accommodation at Ambassador hotel. Thank you for your notice concerning breakfast we offer. We will pay special attention to this aspect. Please be sure that we are trying our best to make your accommodation the most pleasant. Hope to see you soon at Ambassador Hotel. You are always welcome!

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
The place is very clean. The extra Covid measures are obvious and appreciated. The view from the dinning room is one of the best in the city. The food is ok. Not expensive and value to cost, great. But it could be better, and with that incredible view...a missed opportunity. Room service was top notch. Great value overall.
Stayed 4 nights in Mar 2021
Response from Best regard, Natalia Prosviryakova, Front Office m on 19 Apr 2021
Dear Scott! Let me thank you for such pleasant words about Ambassador Hotel! It’s so important for us to get compliments from our gusts and know that we do our job well.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the city center, close to transport, with spa and pool
Stayed 1 night in Mar 2021
Response from Best regard, Natalia Prosviryakova, Front Office m on 19 Apr 2021
Dear Guest! Thank you that you’ve chosen our hotel and gave us this mark. I dare hope that you’ve enjoyed accommodation in our hotel and we are looking forward hosting you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having breakfast is a must-the view of the city is stunning
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 8 nights in Aug 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUDE!
I’ve booked room with breakfast and since I had very limited time I go to breakfast and make myself coffee, I smell it and only want us to drink it - the boy comes and get coffee out of my hands, telling I didn’t pay for beeakfast😳 really?! So I go down to Front desk and they verify I paid for it, but I already have no time left😳 VERY RUDE! The rooms don’t get locked from inside and anybody from hotel stuff can get in while you sleep. UNSAFE and RUDE STUFF! Won’t ever stay there again, even through hotel looked good on photos😔
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were impeccable. The staff was friendly, courteous, and always helpful.
Stayed 8 nights in Feb 2020

10/10 Excellent

GALIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Clean, excellent location, friendly staff.
Stayed 6 nights in Dec 2019

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC!!! Wonderful hotel!! Great location, great service, great everything!!
Stayed 3 nights in Nov 2019
Response from Anastasia Volodina, Guest relations manager on 5 Dec 2019
Dear Guest! Let me thank you for such pleasant words about Ambassador Hotel! It’s so important for us to get compliments from our guests and know that we do our job well.Hope to see you soon in Ambassador Hotel!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
It was fine. For the price (or a bit higher) you can get much nicer amenities in a comparable area. The detail of the gym/pool/sauna only being available to guests (without extra charge) until 11:30 in the morning felt absurd and unwelcoming.
Stayed 2 nights in Oct 2019
Response from Anastasia Volodina, Guest relations manager on 5 Dec 2019
Dear Guest, Thank you for your comments about our hotel. Though it is disappointing for us that your demands to the hotel were not met we will be happy to see you again in our hotel. With best regards!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Anastasia Volodina, Guest relations manager on 21 Nov 2019
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards!

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful city
Well positioned hotel in centre of the city. Great access to metro and all tourist areas. B/fast buffet was good although a little expensive. Staff were excellent with good English all round. Special mention for Tatyana who worked in the lobby bar and was excellent. I would definitely return if visiting St Petersburg again.
Stayed 6 nights in Oct 2019
Response from Anastasia Volodina, Guest relations manager on 21 Nov 2019
Dear Alexander, Thank you for your mark. I am happy that you have mentioned our staff, it is very important for us to know that our staff does work well! I dare hope you will stay in Ambassador Hotel again. You are the most welcome! With best regard!

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Anastasia Volodina, Guest relations manager on 21 Nov 2019
Dear Lee! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Super clean and good hotel! 5 star for 4 star price!
Stayed 2 nights in Oct 2019
Response from Anastasia Volodina, Guest relations manager on 21 Nov 2019
Dear Guest, Thank you so much for such high praise and kind words. I dare hope to meet you again at ambassador Hotel soon. Best wishes!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and staff were excellent, the property well maintained sadly I did not have time to go for a swim. The restaurant was fine, good food and courteous pleasant staff. Other guest at te hotel were friendly and polite.
Stayed 6 nights in Oct 2019
Response from Anastasia Volodina, Guest relations manager on 21 Nov 2019
Dear Guest, Thank you for high mark! I am glade to know that you staying in our hotel was enjoyed for you! we look forward to welcoming you again at Ambassador Hotel. With best regards!

8/10 Good

irina

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
very convenient location, close to many attraction. A little confusion if you call taxi- need to order from Lobby, not from a room-otherwise driver is waiting at the other entrance, which you don't know. Biggest surprise- swimming pool/sauna charge after 11:30 am. This is ridicules, people coming back from all day walking trips and has to pay for swimming pool or sauna. This is a first time I see this! I really enjoy my morning swim and warm up before leave for a day, but it would be nice to have this service available at night as well. No kettle in the room, but been delivered upon request. Room nice and clean with comfortable mattress, so you can have nice rest at night. Breakfast- it is one of the highlights on this hotel- panoramic view, excellent service, delicious food with good variety. on my next trip to St Petersburg- i would like to return to Ambassador Hotel.
Stayed 3 nights in Sep 2019
Response from Anastasia Volodina, Guest Relations Manager on 10 Oct 2019
Dear Irina, Thank you for your review and high mark. I am hapy that you’ve enjoyed our clean room, comfortable bed and delicious breakfasts. We are trying our best to make your accommodation the most pleasant. I am glad that you have mentioned our location. Ambassador Hotel is situated at the historical center. This area is very interesting for tourists and city guests. I would like to comment your feedback about our swimming pool. Usually hotel is fully booked and if our guests would like to visit SPA center in calm and quite atmosphere it is better to do during paid hours. We look forward to welcoming you again at Ambassador Hotel! You are the most welcome! With best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Anastasia Volodina, Guest Relations Manager on 13 Sept 2019
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards!

8/10 Good

BP, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to historical center. I don’t like the view from my room, I could only see the rusty roofs of the buildings.
Stayed 4 nights in Jul 2019
Response from Anastasia Volodina, Guest relations manager. on 29 Jul 2019
Dear Guest, Thank you for come and stay with us. I higly appreciate you for high estimation of our location. Hope to see you again at Ambassador Hotel! With best regard.

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from Anastasia Volodina, Guest relations manager on 19 Jun 2019
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards!

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Anastasia Volodina, Guest relations manager on 13 Jun 2019
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards.

6/10 Okay

Vinícius

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but very dirty room
The hotel has a good location and the breakfast was nice, but the room was incredibly dirty. A lot of stains on the carpet as if it was not cleaned for ages, a dirty mini bar and even one of the curtains in the room was torn down. I could except almost anything in a hotel, but a dirty room is the most important thing for me as a guest.
Stayed 2 nights in Apr 2019
Response from Anastasia Volodina, guest relations manager on 25 Apr 2019
Dear Vinícius, thank you for your comments about our location and breakfasts. We got a negative comment about tidiness for the first time and we will definitely check it out and do our best to make it better. With best regards.

10/10 Excellent

Snezana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Наталья Просвирякова on 13 Mar 2019
Уважаемая Снежана! Спасибо за Выбор отеля Амбассадор и за Вашу оценку нашей работы! Искренне надеюсь, что Вы вновь выберете отель Амбассадор и станете нашим постоянным гостем! С уважением, Наталья Просвирякова, менеджер по работе с гостями.

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel,clean,good location, subway station 10 minutes away. Very snobby front desk person, horrible attitude, he said to me that he works there for five years (“he knows everything”) I did not expect that, reviews was so good. I traveled quite a bit. Too bad not a good feelings from that hotel because of one person.
Stayed 1 night in Jan 2019
Response from Natalia Prosviryakova on 2 Mar 2019
Dear Nina! Thank you for choosing the Ambassador Hotel and your mark. It is very pity that my colleague seems to you not so polite. I am sure he didn’t want look like a snobby. But thank you for this comment. We will discuss about this unplesant situation with this co-worker. With best regards, Natalia Prosviryakova, guest relations manager.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great price
Stayed 4 nights in Feb 2019
Response from Natalia Prosviryakova on 12 Feb 2019
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again at Ambassador Hotel. With best regards, Natalia Prosviryakova, guest relations manager.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice view
Nice hotel, but far from centre but very clean, nice view from room
Stayed 2 nights in Dec 2018
Response from Natalia Prosviryakova on 12 Feb 2019
Dear Daniel! Thank you for your review. Hope to host you again at Ambassador hotel. With best regards, Natalia Prosviryakova, guest relations manager.

10/10 Excellent

GEOVANNYGUILLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT SERVICE. IS A GRAND HOTEL. GOOD LOCATION.
Stayed 1 night in Jan 2019
Response from Natalia Prosviryakova on 29 Jan 2019
Dear GEOVANNYGUILLEN! Thank you for choosing Ambassador Hotel and thank you for your review. I higly appreciate you for kind words and high mark. Hope to see you again at Ambassador Hotel! With best regards, Natalia Prosviryakova, guest relations manager.

10/10 Excellent

lena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Clean, friendly, all needed amenties, and an excellent breakfast.
Stayed 1 night in Dec 2018
Response from Natalia Prosviryakova on 21 Dec 2018
Dear Lena! Tank toy for your review! I dare hope that you have enjoyed accomodation at Ambassador Hotel. Hope to see you again. With best regards, Natalia Prosviryakova, guest relations manager.

4/10 Poor

Verified traveller

Stayed 6 nights in Nov 2018
Response from Natalia Prosviryakova on 27 Nov 2018
Dear anonymous guest! Thank you for staying with us and for your mark. With best regard, Natalia Prosviryakova, Guest relations manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating in English. Rooms are fair sized and bathrooms are clean. Nowhere near the bed to plug in a phone charger so you’ll need an extension cord. Windows are not able to be opened as the handles are removed, so you must phone staff if you want them opened (or just find the handle in the desk drawer and do it yourself).
Stayed 4 nights in Oct 2018
Response from Natalia Prosviryakova on 29 Oct 2018
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again at Ambassador Hotel. Best regards, Natalia Prosviryakova, Guest relations manager.

10/10 Excellent

Bob, Minneapolis, MN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Our treatment was outstanding at the Ambassador Hotel. Services were excellent and the staff went out of their way to be helpful, especially front prson and bellboy Piotr, who went out of his way to help us in the kindest manner.
Stayed 7 nights in Oct 2018
Response from Natalia Prosviryakova on 25 Oct 2018
Dear Bob! I appreciate you for your review. I am so glad that you have mentioned our stuff. We know that it’s very important to meet a smiling face and kind welcoming look when you are in a foreign country. That’s why we do our best to provide excellent service for our guest. Hope to see you again at Ambassador Hotel! Best regard, Natalia Prosviryakova, Guest relations manager.

10/10 Excellent

KenW, Monterey, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated hotel within walking distance to many sites and to the excellent metro in St. Petersburg. Room was clean and comfortable if a bit small. Breakfast is a big spread of Russian food in a glassed in room with a good view of city. Everyone who worked as concierge was helpful and competent.
Stayed 2 nights in Oct 2018
Response from Natalia Prosviryakova on 16 Oct 2018
Dear Guest! Thank you for your review. I am glad that you have mentioned our location. It’s very important for travelers to know that hotel is located in a touristic part of the city and it won’t be a problem to get attractions, restaurants, public transport and etc. I dare hope that you’ve enjoyed accommodation at Ambassador Hotel and we are looking forward hosting you again! With best regards, Natalia Prosviryakova, Guest relations manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2018
Response from Natalia Prosviryakova on 3 Oct 2018
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again at Ambassador Hotel. Best regards, Natalia Prosviryakova, Guest relations manager.

4/10 Poor

jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
a disappointing hotel, overpriced, dirty old carpets, not even a glass for water in the room, free pool only for 3 hours in the morning and a price tag that will get you a 5 star hotel in St Petersburg
Stayed 1 night in Sep 2018
Response from With best regards, Natalia Prosviryakova, Guest re on 27 Sept 2018
Dear Jonathan! Thank you for your comments! I am sorry that we have not provided good service for you. I dare hope you will visit Saint- Petersburg again. With best regards, Natalia Prosviryakova, Guest relations manager

8/10 Good

George, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern. Good breakfest buffet and good location.
Stayed 4 nights in Sep 2018
Response from With best regards, Natalia Prosviryakova, Guest re on 27 Sept 2018
Dear George! Thank you for staying with us and for high mark of our work. I dare hope to see you soon at Ambassador Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location. Close to Metro and bus lines for easy access to museums and churches. Wonderful breakfast buffet. Helpful concierge service to arrange tickets for ballet, concerts, folk show, etc. Good restaurants in neighborhood. Grocery store and bank within five minute walk.
Stayed 1 night in Aug 2018
Response from Best regards, Natalia Prosviryakova, Front office on 4 Sept 2018
: Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location.
Great hotel and location!
Stayed 1 night in Aug 2018
Response from Best regard, Natalia Prosviryakova, Front Office m on 4 Sept 2018
Dear guest! Let me thank you for such pleasant words about Ambassador Hotel! It’s so important for us to get compliments from our gusts and know that we do our job well. I dare hope that we will meet you again in Ambassador Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amenities and staff
Wonderful European hotel, great location, friendly staff, very comfortable. Love the pool and sauna!
Stayed 5 nights in Aug 2018
Response from Best regard, Natalia Prosviryakova, Front Office m on 4 Sept 2018
Dear guest! Thank you very much for your response. It’s so important for us to get new reviews which help us to become better. Hope to see you soon at Ambassador Hotel. You are always welcome!

8/10 Good

Raman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018
Response from Best regards, Natalia Prosviryakova, Front office on 8 Aug 2018
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly decent
Overall an adequate hotel for a short one-night stay. In a decent area of St. Petersburg, rooms were clean, and staff was very accommodating when I requested a 345am taxi to the airport. Wifi was a bit on the slow side.
Stayed 1 night in Jul 2018
Response from Best regard, Natalia Prosviryakova, Front Office m on 8 Aug 2018
Dear Benjamin! Thank you for your good estimation. And it is very important for us to read good words about our stuff. We do our best to provide excellent service for you. You are always welcome to Ambassador Hotel.

8/10 Good

Maria P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Best regards, Natalia Prosviryakova, Front office on 8 Aug 2018
Dear Guest! Let me thank you for your mark! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel.

10/10 Excellent

Serguei, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel; one negative comment: a/c has limited power and windows could not be opened. Room was somewhat staffy
Stayed 3 nights in Jul 2018
Response from Natalia Prosviryakova, Front office manager assis on 25 Jul 2018
Dear Guest! Let me thank you for your review! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards.

8/10 Good

Sumon, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice.
Stayed 3 nights in Jul 2018
Response from Natalia Prosviryakova, Front office manager assist on 23 Jul 2018
Dear Guest! Let me thank you for your review! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Natalia Prosviryakova, Front office manager assist on 18 Jul 2018
Dear Guest! Let me thank you for your review! We do our best to provide excellent service and give a feeling of home. Hope to see you again in Ambassador Hotel. Best regards

8/10 Good

David, Bracknell

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Upmarket hotel,great staff. Used wheelchair room which was good although it had a bath not an accessible shower. Room was slightly less swank than expected.
Stayed 3 nights in Jun 2018
Response from Natalia Prosviryakova on 5 Jul 2018
Dear David! Thank you for choosing Ambassador hotel! It is plesant for us to read you words like "upmarket hotel". I dare hope that you felt that we do our best to provide exellent service for you. Thank you for your comments about accomodation in wheelchair room. We will take a note of all your recomends. Best regard, Natalia Prosviryakova, Front Office manager assistant.