“Awful”

Two floors of shabby small rooms, poor amenities and crowds of people. Resembes more a train station than anything cozy or relaxing. The shower so small you keep pressing the tap with your back. Although the location is enticing the overall quality is depressing.

“Value for money”

The Hotel itself is in good decorative order and has what is expected of 4 stars but small. Not within walking distance though of main sights unless you really like walking. Rooms were well but simply furnished and en suite was clean and modern but small and no window or ventilation. Very quiet. Bottle of bubbly with a welcome note in our room on arrival.Breakfast is disappointing. The food was stone cold if you arrived at 8.30 a.m. but you could have very nice fruit, salmon, herrings etc. Just be flexible, you're not at home. The staff were very helpful. Their English was adequate enough to understand all our needs and they did everything they could to answer our questions to our satisfaction. For sightseeing there are two Metros practically next door and a 5 minute walk takes you to Nevsky Prospect for the bus.191 takes you up and down Nevsky to Hermitage 21 rubles.Staff were very helpful in saving us a bundle on getting to Catherine Palace - Moskovskye Metro station and then bus to the gates - £1.25ish. Even better getting back to the airport - same Metro station and then no. 13 bus to Airport. Again £1.25ish and it took less than 30 minutes door to door compared with £38 and same time quoted for a taxi. Don't get many rubles before you go. We took Stirling and got 20% more at the Bank than was on offer at airport.

“Just barely an acceptable choice”

Was originally given a smoking room even though I was told it was non-smoking. A trip back downstairs to the front desk got me a non-smoking room but it was two single beds instead of a double bed. Ok, except that one of the bed frames was broken and it meant one of us was sleeping downhill! Room itself was basic. Bathroom was very small and the shower was too small IMO. And you had to step up to get into the shower. Room was too hot. Temperature control didn't work at all. Would leave the door open when we were there to allow cooler air into the room. We had to request a hair dryer. Location is very good. Decent number of restaurants within a couple of blocks of the hotel. There is also a 24 hour supermarket in the ground floor of the development which is nice - and there is a refrigerator in the room. The breakfast was a basic Russian breakfast buffet. Decent but definately not anything special. Eggs cooked in milk, salmon, sausages, bread, pastries and some fruit. Business center was reasonable for internet usage. But the fitness center had everything broken! Overall it was barely ok. If your young and want a central cheap place to stay then this hotel will work. If you want a hotel room to relax after a day of sightseeing then I'd look elsewhere.

“good location”

conveniently located, affordable, clean... good deal

“Hotel Dostoevsky DO NOT stay here”

Stayed 6 nights. Good points: it's in a good location & within walking distance to most attractions & although expensive there is a grocery store in the mall connected to the hotel. The hotel itself is clean & the front desk staff speak English. Bad points: the rooms are very standard. Mini bar was an empty fridge that did not work. Did not see a room service menu. Nothing worked in the gym. Not sure what ‘welcome amenities’ were – is it the shampoo & soap? We paid for a superior room, its obvious it was not. Expedia & their website advise there is aircon but were given a room with none. We were in a group that had booked 10 rooms – nobody had aircon. Each of us complained. They advised the air comes on at about 11pm – after checking the vent through the night it did not. The following day we requested an electric fan which we finally received. After 3 days of complaining to the desk staff we were reluctantly given the room we paid for (we think) & sleep became a lot easier & more comfortable. The free breakfast was a real disappointment, if you were not in the restaurant by 7:00am when it opened you missed out because they would not replenish any of the food on offer & this went on for 6 mornings. Do not request the hotel to arrange for a shuttle it will be very expensive. We have traveled to a lot of countries & spent a lot less money for a lot more hotel. If you do want to stay at this hotel, pay for the cheapest room because that is what they will give you anyway!

“We would not stay there again”

Oh my. My husband & I were quite surprised & disappointed with our experience at the Hotel Dostoevsky. The front desk person was relatively friendly, but the room was (similar to other reviews that i read on expedia, but did not really believe...) more of a 2 star hotel quality. The "mini-bar" was just an empty refrigerator, the room was super small, even in european terms, it was incredibly hot with no airconditioning, they advertised 24-hour room service, but there was no room service menu in the room and when we asked for one they couldn't give us one (so we assumed that it probably didn't really exist), the concierge was a disheveled, sleepy, angry man who refused to give me a map and just kept saying "no english" over & over again, so i went to the front desk man, who also said they don't have maps, but i just stood there and kept asking, and then he finally walked over to the sloppy sleepy concierge man, they exchanged words and then finally gave him a map for me. The whole St. Petersburg experience was odd with this hotel. It was centrally located which was nice, but we definitely would have paid a LOT more for a real 4 star hotel if it was higher quality and service.

“Is a Good Hotel for St Petersburg”

The hotel is good enough, includes a goog Breakfast, beds are not very confortable, location is good, a Supermarket is in the basement.

“Good location, shame about nearly everything else, though!”

Our stay was spoilt because the room was so hot it was difficult to breathe; the wall thermostat, which supposedly regulated the underfloor heating, obviously did not work. It was impossible to cool the room by opening a window, as the only window was fixed glazing. We had to have the air-conditioning unit on 24/7, on its coolest setting, and even then the room was scarcely habitable. Continued complaints brought nothing more satisfactory than repeated assurances that the maintenance department had been informed, and were doing what they could. Eventually, we were offered a replacement room. This room was much cooler, so we moved, wasting the best part of a morning doing so. We soon found out why the room was cooler; the heating in this one did not work!! More complaints to reception were met with the usual instruction to turn up the thermostat, and our assurances that this made no difference were again met with bland assurances about the maintenance dept. It never was fixed, of course, and having spent the first four nights of our stay unable to breathe, we spent the last 3 nights huddled in our dressing gowns. Not very romantic!! In short, I would only recommend this hotel if you are some kind of masochist who collects hotel horror stories for a future traveller's guide. Dasvidanya!

“Good location and service”

The hotel is in a good location just feet away from vladimirskaya/dostoevskaya metro entrance. There is a westernized shopping complex next door, and you can walk to nevsky prospect in a few minutes and to historic heart in about 15 minutes. The service is good and professional, and the amenities are decent for a Russian hotel.