This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred.
The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
T from Brisbane Australia
After a major renovation program, the Carlton Hotel St. Moritz re-opened in new splendour in December 2007. The first luxury …More
The premises are old and run down. The rooms are in a similar condition. Bathrooms in particualt in need of some money being spent. Old stale smoke smell throughout. Not a place I would recommend. The manager was very helpful. Our first room offering was a shocker , my wife outrightly refusing to stay there. The manager kindly offered us two room choices the third a lot better than the first two but still not value for money.
First, they say they are in St. Moritz and it`s no true they are in Champfer village. St. Moritz bad is like 45 mn walk through the snow and St. Moritz Dorf is about an hour. There is no place to eat walking distance near the hotel. The room was the worst, although the bathroom and room was huge, the balcony hasn`t been clean in days so the snow was all over and you can`t use it. I don`t have words to describe the "queen bed", It was to twin beds that they try to put together with a gap about 3 inches between them, and the head of the beds are inside a wood something attached to the wall that you don`t know what`s happening in there. When you shower all the bathroom get wet because it has a fixed glass door that do not cover enough.
Gin from Puerto Rico
The views on the incomparable lake and mountain landscape of the Upper Engadin, and the especially serene location of the …More
Good location to lake and walking distance to shops and train station. When we arrived the wrong room had been booked but this was promptly rectified and we were even upgraded. Excellent staff, helpful and friendly.
After a long day of travelling it was nice to order a pizza from downstairs to take to our our room.
Butler's from Tewantin Australia
The Piz is a central bed & breakfast in St. Moritz and one of the newest properties in the Engadin mountain region. …More
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