Outdoor pool, pool umbrellas, pool loungers

Reviews of Princess Heights Luxury Boutique Condo Hotel

3.5 out of 5
Princess Heights Luxury Boutique Condo Hotel
Oyster Pond Road No 156, Dawn Beach, Oyster Pond

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 754 reviews" "
Rating 8 - Good. 217 out of 754 reviews" "
Rating 6 - Okay. 28 out of 754 reviews" "
Rating 4 - Poor. 12 out of 754 reviews" "
Rating 2 - Terrible. 12 out of 754 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. The breakfast delivered to your room is a real treat. The location is convenient to restaurants and beaches on the French side.
Stayed 7 nights in Mar 2024
Response from Saskia on 25 Mar 2024
Dear Mr. DonaldThank you so much for the nice review and recommendations. We hope to have the pleasure to welcome you back in the near future.Kind regardsFront desk agentPrincess Heights

10/10 Excellent

Joshua, New Albany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in through check-out our stay here was fantastic. It is very conveniently located where it is close enough to everything but not too touristy or busy. The people in this area, and whole island, are very friendly and inviting. The rooms were very large and comfortable. The balconies all had great views. The pool was easily accessible, large, and clean. Great for a splash after the sun goes down. The breakfast served at the property consists of pastries, yogurt, juice and coffee. It was very nice. Dawn beach is okay compared to the Gulf of Mexico but not the best beach I’ve been to. Just okay for the carribean and works well for an easier trip out. I found that didn’t matter as we wanted to venture out and explore other beaches and islands anyways. The restaurants that were just a couple minutes away were amazing. We went to Mamas Pizza twice and wished we had it back home. The staff there are friendly and the restaurant is clean. We were able to get to the ferry in Margot to go to Anguilla in about 30 minutes and the ferry to St Barts in Philipsburg is only 15 minutes away. Pinel island ferry is about 10 minutes. On the property, we saw dozens of iguanas and two monkeys ( I heard the monkeys all escaped from the zoo during hurricane Irma). Either way, it was entertaining for the family. I could easily say more great things about this property and it’s great location. I usually never repeat trips but I can see myself back doing this again next year.
Stayed 5 nights in Mar 2024
Response from Saskia on 24 Mar 2024
Dear Mr. Joshua,Thank you for the nice review and recommendations and sharing your recent stay experience at the property and the island of Sint Maarten. From reading, you and your family returned home with great memories, and it will be our pleasure to welcome you in the near future.Kind regardsFront desk agent Princess Heights

10/10 Excellent

Kathleen C, Northport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the Princess Heights hotel. The roads surrounding the hotel are in very poor condition. That is not the fault of this wonderful place to stay. Get an all terrain vehicle you will need it
Stayed 5 nights in Mar 2024
Response from Saskia on 24 Mar 2024
Dear Ms Kathleen,Thank you so much for your nice review. It was our pleasure accommodating you making it a memorable experience for you. Kind regards,Front desk agent Princess Heights

10/10 Excellent

Rosena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed there for our honeymoon and truly enjoyed ourselves. Oh and the upgrade to a suite was definitely a great addition to our experience!! The office staff are super friendly and checked in with us days before we arrived and did everything in their power to accommodate us. Can't wait to be back!!
Response from Saskia on 22 Mar 2024
Dear Ms Rosena,Thank you for the nice review. We are happy to hear that you enjoyed your honeymoon at our property. Looking forward to your next visit celebrating your anniversary.Kind regards,Front desk agent Princess Heights

10/10 Excellent

Roberto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing trip to St. Martin / St. Maarten. From our arrival at the Princess Heights Luxury Boutique Condo Hotel we were treated like family. The check in process was very smooth as well as check out. The staff provided wonderful advice on dining and attractions to visit. The amenities at the hotel including the gym and pool were great as well. We enjoyed our breakfast and I want to thank the staff for being accommodating to my Gluten intolerance. Any question we had was answered promptly in a respectful and friendly manner. We will definitely be back ourselves and will be recommending Princess Heights to our friends and family. Thank you again for such a wonderful vacation.
Stayed 7 nights in Mar 2024
Response from Saskia on 18 Mar 2024
Dear Mr. Roberto,Thank you for the nice review. We truly appreciate you sharing your experience stay at the property. It will be our pleasure to welcome you back in the near future. Kind regardsFront desk agent - SdlFPrincess Heights

6/10 Okay

Laurene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is very misleading. I notified them that I was disabled. I was unable to use the pool due to the fact that there are many stairs the rooms have jetted tubs, which is definitely not sufficient for a person disabled. They had no bathmats. Therefore, one day I fell in the bathtub, so we went to the office to ask for a bathmat, the manager had texted me almost 2 weeks ahead of time to ask me if there’s anything that I would need and I notified her that I was disabled. She should’ve let me know at that time that it was really not handicap accessible facility. I was very limited as to what I could do , I would definitely not stay at this property again and I would not recommend it to anyone that has a disability. I’ve been to Saint Martin before and I’ve never had a problem. There are no handicap bars in the bathroom. The staff was very nice but that does not make up for the fact that it was not a handicap accessible facility whatsoever .
Stayed 9 nights in Mar 2024
Response from EW on 19 Mar 2024
Dear valued guest.We regret to hear that your stay was not pleasant due to your disability and we appreciate your feedback. We are clear in our listing that we are not a hotel equipped for guests that are handicapped.The hotel always seeks to obtain all possible information from the guest before their arrival, we send all pre-arrival information (activities, location, restaurants) and we also request that we be informed of special conditions and requirements. Unfortunately we did not find any communication from you about your special request.We will dedicate more efforts to our communication with the guest prior to their arrival to avoid future inconveniences.Kind regardsFront desk

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was perfect for our needs. A nice place to relax aftera busy day out. The rooms were clean, modern and spacious. Staff were super helpful and available. The area is quiet and out of the way, which we liked. Not super walkable, but thats true of the island overall. Dawn beach is spectacular
Stayed 7 nights in Mar 2024
Response from Eline on 16 Mar 2024
Dear valued guest,Thank you for your positive feedback. We hope to welcome you back soon.Warm regards,Princess HeightsFront DeskEW

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our one bedroom suite was beautiful! The staff was friendly and accommodating. The suite was clean and very nice. The grounds are beautiful too! I would definitely stay at Princess Heights again.
Stayed 2 nights in Mar 2024
Response from Saskia on 10 Mar 2024
Good day Ms. Elaine,Thank you for the nice review of your recent stay. We appreciate sharing your stay experience and it will be our pleasure to accommodate you again in the near future.Kind regardsFront desk agent Princess Heights

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maxime on 8 Mar 2024
Dear Randall, thank you for the great review! We hope to see you again soon and that you had a safe trip back home!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful condo with amazing views. Had everything you needed for a relaxing stay. Staff was very attentive. Will definitely return
Stayed 6 nights in Mar 2024
Response from Saskia on 7 Mar 2024
Dear M/M Spink,It was a pleasure to have you stay with us once again. We are happy to know that you had a relaxed stay and are looking forward to your visit next year. Kind regardsFront desk agent Princess Heights

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week at Princess Hts. The condo was furnished with everything you could possibly need for the beach, pool, cooking, etc. Along with the comfort of a condo, there was staff available for cleaning, supplies, questions. The staff in the office did absolutely everything to ensure that every guest had a spectacular vacation. We will definitely stay there again. Susan
Stayed 7 nights in Feb 2024
Response from Eline on 5 Mar 2024
Dear valued guest,Thank you for the positive feedback. We are glad to know that you enjoyed your stay with us. And we look forward to welcoming you in the near future. Warm regard,Front desk agent EWPrincess Heights Hotel

10/10 Excellent

Danielle, Alexandria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! We stayed in a 2 bedroom suite. We were greeted by welcoming staff and with a welcome drink! Our room had stunning views of the ocean. The rooms were clean and the beds were comfy. The refrigerator had beer and soda. Breakfast was delicious and included coffee, juice, yogurt and croissants. The staff were very accommodating, gave great recommendations and made our stay wonderful. The pool is huge, the photos do not do it justice. We had so much fun using the slide and diving board. There are several fantastic restaurants that we walked to every day. Overall it was a perfect vacation. Highly recommend Princess Heights!
Stayed 5 nights in Feb 2024
Response from Maxime on 4 Mar 2024
Dear Danielle, Thank you for such a wonderful review. It was a pleasure having you stay with us. We appreciate the kind words, and we hope to see you again in the future!

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Saskia on 3 Mar 2024
Dear valued guest,We appreciate you taking the time to leave a great rating of your recent stay at our property. Looking forward to hosting you again in the near future.Kind regards,Front desk agentPrincess Heights

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good but the wifi was poor. Very slow and couldn't get a connection to family and friends back in the USA.
Stayed 4 nights in Feb 2024
Response from Saskia on 21 Feb 2024
Dear Mr. Christopher,Thank you for the rating on the property. The local provider was having issues with the internet connection due to power outages. The issue has been resolved and working again. Nevertheless, we hope to welcome you once again in the near future.Kind regards,Front desk agentPrincess Heights

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the quiet.
Stayed 3 nights in Feb 2024
Response from Maxime on 19 Feb 2024
We are happy the property was according to your satisfaction. It will be our pleasure to accommodate you in the future! Thanks for the review!

10/10 Excellent

Deborah, Fall Creek

Stayed 1 night in Feb 2024
Response from Maxime on 21 Mar 2024
Dear Deborah,Thank you for the great rating! It was a pleasure hosting you! We hope to see you again soon. Kind regards, Maxime Front Desk

10/10 Excellent

Anesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Princess Heights. The only issue was the WiFi was not that strong so posting video and pics on social media was none existent. Other than that everything was perfect! Will be booking with them again!
Stayed 3 nights in Feb 2024
Response from Saskia on 17 Feb 2024
Dear Ms. Anesha,Thank you for the nice review and sharing your stay experience with us. We regret to hear that the internet connection at the time you were here was not strong enough. At the time our local provider was having issues on their end which is now rectified. We are happy to hear that this did not stop you from having a great time and we are looking forward to welcome you as a repeat guest in the near futureKind regardsFront desk agent Princess Heights

10/10 Excellent

Jerome

Stayed 1 night in Feb 2024
Response from Maxime on 21 Mar 2024
Dear Jerome,Thank you for the great rating! It was a pleasure hosting you! We hope to see you again soon. Kind regards, Maxime Front Desk

10/10 Excellent

Fonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best experiences!!! Huge rooms! Super comfortable beds! Such warm and welcoming staff, they went above and beyond for me!! The view!!! Value for money in every aspect. I will always stay here! Already planning my return to this hidden gem
Stayed 2 nights in Feb 2024
Response from Maxime on 16 Feb 2024
Thank you for such a lovely review! We loved having you and we look forward to seeing you again! Have a wonderful rest of your trip!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2024
Response from Maxime on 21 Mar 2024
Dear Joanne,Thank you for the great rating! It was a pleasure hosting you! We hope to see you again soon. Kind regards, Maxime Front Desk

10/10 Excellent

Maria F

Travelled with partner
Liked: Amenities
I loved the room and kitchenette area. The view was beautiful. We used the pool area once but it was inviting and clean. They only drawback which can not be helped by the property is the construction happening at the Marriott across the street. The property was great and I highly recommend it.
Stayed 14 nights in Jan 2024
Response from Saskia on 12 Feb 2024
Dear Ms. Maria,Thank you for the nice review and sharing your recent stay experience. It will be our pleasure to welcome you back as repeat customers in the very near future.Kind regardsFront desk agent Princess Heights

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff are the most accommodating & nicest people and the resort is very clean & charming. Our flight was late. They waited til we arrived and checked-us in, made dinner reservations for, scheduled breakfast delivered to our room (in the morning). Maxime went above & beyond. We love it here at Princess Heights and highly recommend it.
Stayed 1 night in Feb 2024
Response from Front Desk DG on 10 Feb 2024
Dear valued guest,thank you so much for the wonderful review and recommendations. More important we appreciate you sharing your recent stay experience at the property. It was a pleasure accommodating you and we hope this will not be the last. Your home away from home awaits you in the near future.

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Princess Heights hotel!
Stayed 5 nights in Feb 2024
Response from Front Desk DG on 10 Feb 2024
Dear valued guests, We are delighted to know that you and your family had an amazing stay and it will be our pleasure to accommodate you once again in the near future

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff waited an extra two hours after business hours to check us in and make sure everything was comfortable. They all went above and beyond to accommodate our needs!
Stayed 1 night in Feb 2024
Response from Front Desk DG on 10 Feb 2024
Dear valued guest,Thank you so much for the nice review and recommendation. We appreciate you sharing your recent stay experience on the property as well exploring our island. Our staff is working hard to make your stay a memorable one.It will be our pleasure to welcome you back in the near future.

10/10 Excellent

Mrs. Cynthia Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property with outstanding views & the rooms are very clean and the staff was wonderful. It’s not on the beach but has access very near. It was by far my favorite part of the island as it’s not as crowded & quieter
Stayed 4 nights in Jan 2024
Response from Saskia on 7 Feb 2024
Dear Mrs. Cynthia Ruth,Thank you so much for the wonderful review. We are delight to hear that the property was to your satisfaction and had a great time staying here.We hope this will not be your last visit and it will be a pleasure to accommodate you once again in the near future.Kind regardsFront desk agent - SdlFPrincess Heights

6/10 Okay

Karen, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Construction in progress. Very difficult to get to the beach.
Stayed 1 night in Jan 2024
Response from Maxime on 6 Feb 2024
Dear Karen, We regret to hear that the access to the beach was difficult this time of year. We hope the construction next door will be finished as soon as possible, giving you better and easier access to the beach! We hope you enjoyed the rest of your stay otherwise!

10/10 Excellent

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area clean & lovely people grateful for the experience
Stayed 4 nights in Jan 2024
Response from Maxime on 6 Feb 2024
Thanks for the great review! We are happy to hear that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Jose, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly
Stayed 4 nights in Jan 2024
Response from Saskia on 5 Feb 2024
Dear Mr. JoseThank you for the nice review. It was a pleasure having you stay with us and we hope to see you again soon.Kind regardsPrincess Heights

10/10 Excellent

Larry Andrew, Little Egg Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 days and 9 nights in beautiful St. Marten. After doing much research and reading reviews on line, we decided to stay at Princess Heights. We couldn’t have been happier with our decision! This boutique hotel exceeded our expectations in every way. We travel often and have stayed at similar types of properties and found this to be the best maintained hotel/condo complex. The rooms are clean, comfortable and private, the outside property meticulously kept, and the service excellent. Everyone went out of their way to make sure we had everything we needed. Princess Heights sits high upon a hill overlooking Dawn Beach and the views are spectacular. You do need a car if you choose to stay here for any length of time to travel around the island and its restaurants. There are some very nice restaurants close by but I wouldn’t recommend walking due to high elevation and narrow road conditions. We did take morning walks on Dawn beach as well as spent the afternoon there a day. We did walk down easily from the hotel ( elevation aside). There is a beautiful pool that we enjoyed in the late afternoon that is also well maintained. Due to the elevation of the property and the steep roads and driveways, you may want to drive your car down to the parking lot by the pool if you’re not up to walking numerous steps to get there as the first building doesn’t have an elevator. Needless to say, we loved Princess Heights as it provided peace and tranquility in a beautiful setting.
Stayed 9 nights in Jan 2024
Response from Saskia on 2 Feb 2024
Dear Mr. Larry Andrew,We are very delighted to know that you had a great stay at our property. We appreciate you sharing your recent experience with us and also recommending renting a car as there are so many beaches to explore and many restaurants to choose for fine dining. We hope to welcome you once again in the near future and becoming a repeat guest like many before you.Kind regardsPrincess Heights

10/10 Excellent

Eugeniusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect for people who like prace and quiet. Prefekt ocean view, 10 min walk to beach on a mountainous area
Stayed 7 nights in Jan 2024
Response from Front Desk DG on 2 Feb 2024
Dear guest,Thank you very much for such a positive feedback about your recent stay at Princess Heights! It was a pleasure for all our staff to host you and we are happy to know that we met your expectations. We do hope to have the pleasure of your visit in the near future!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, the gigantic pool, the entire staff. We were on the 6th floor and the views were incredible. We would stay there again, but would opt for the larger room with living space. An added bonus was the whirlpool tub, great for relaxing after a long day of relaxing!
Stayed 14 nights in Jan 2024
Response from Front Desk DG on 1 Feb 2024
Dear valued guests,We are delighted to know that you and your family had an amazing stay, and it will be our pleasure to accommodate you once again in the near future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk and all the staff were very friendly and helpful.
Stayed 3 nights in Jan 2024
Response from Front desk DG on 29 Jan 2024
Dear Mr. John,We are delighted to know that you and your family had an amazing stay and it will be our pleasure to accommodate you once again in the near future. Kind regards,

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service have been exceptional in making my stay here enjoyable and relaxing—picking me up from the airport, making my dinner reservations, and transporting me to/from the restaurant. After a long day of travel, they made it easy for me to unwind! Thank you!
Stayed 1 night in Jan 2024
Response from Front desk DG on 29 Jan 2024
Dear Mrs. Suzanne, Thank you for your positive feedback and recommendation. It’s always great to know when we can help guests make their trip both comfortable and memorable. We are very glad to know that you enjoyed your stay and the surroundings and we look forward to welcoming you in the near future.

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk DG on 18 Jan 2024
Good morning, dear Jude,Thank you for the good rating of your recent stay, we are happy to know that you enjoyed your stay.Hoper to welcome you in the future!Tropical regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location within walking distance of multiple restaurants and the beach. Quiet and safe. Fabulous large swimming pool and well maintained property. Short drive to many beaches and restaurants. Car rental location is walkable.
Stayed 11 nights in Dec 2023
Response from Saskia on 10 Jan 2024
Dear Mr. Bodarenko,Thank you for the great review and recommendations. It was a pleasure having you as a guest and we hope to welcome you back in the near future.Kind regardsFront desk agent Princess Heights

10/10 Excellent

John, Kingfisher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Saskia on 10 Jan 2024
Good day M/M Storm.Thank you for the positive rating. We are happy to know that you enjoyed your stay.Kind regardsFront desk agentPrincess Heights

10/10 Excellent

Taraneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Saskia on 10 Jan 2024
Good day Ms. Taraneh,It was a pleasure to have met you and your family during the holiday period. Thank you for the great rating. Much appreciated and hope to welcome you back soon.Kind regardsFront desk agent Princess Heights

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfect vacation experience at Princess Heights. Cannot say enough positive about the caring staff, beautiful scenery, wonderful rooms with spectacular views. Extra special way to celebrate 70th birthday , which was acknowledged by the hotel with wine , as well as additional wine and fireworks for New Years Eve! Thank you Princess Heights for being you !
Stayed 5 nights in Dec 2023
Response from Saskia on 10 Jan 2024
Dear M/M Gover,Thank you for the great review and positive feedback of your recent stay. We happy to know you took some great memories home and hope to have the pleasure to welcome you back in the near future.RegardsFront desk agent - SdlFPrincess Heights

8/10 Good

Koto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and great staff working at the property
Stayed 4 nights in Dec 2023
Response from Simren on 9 Jan 2024
Dear Valued Guest;Thank you for your positive feedback. We look forward to welcoming you back in the near future :)Warm regardsFront desk agent -SKPrincess Heights Hotel

10/10 Excellent

John, Kingfisher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive to all our needs
Stayed 2 nights in Dec 2023
Response from Saskia on 1 Jan 2024
Good day and Happy New Year Thank you for the great review. We appreciate your feedback and looking forward to welcoming you back soon.Warm regards

2/10 Terrible

Nicole

Stayed 6 nights in Dec 2023
Response from Saskia on 1 Jan 2024
Dear Ms. Nicole,It was a pleasure speaking with you the other day after we saw the rating you gave us, and you mentioned that you will make the correction. We were happy to hear that you had an amazing experience staying at the property.Happy New Year and it will be our pleasure to accommodate you once again in the near future.Kind regards,

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1 bedroom was spacious clean and lovely. The views from the bedroom window and balcony of the Caribbean Sea were beautiful.The pool had a slide and a diving board. I liked that Dawn Beach was a 5 minute walk. And an excellent restaurant Big Fish is within walking distance as well as a bar at a nearby resort. I wish the continental breakfast would have been included in the price because there a no options for breakfast. Grocery stores are hard to find even with a car.
Stayed 5 nights in Dec 2023
Response from Saskia on 3 Jan 2024
Good day Ms. Anne,Thank you for the great review of your recent stay. Hope to have the pleasure to accommodate you once again in the near future.Warm regardsPrincess Heights

10/10 Excellent

Anjanette

Stayed 7 nights in Dec 2023
Response from Front Desk DG on 28 Dec 2023
Dear Valued Guest;We are thankful for your amazing rating and are glad to know that you enjoyed your stay. We look forward to welcoming you back in the near future.Warm regards Front desk agent -Princess Heights Hotel

10/10 Excellent

DENISE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Saskia on 24 Dec 2023
Good day Ms. Denise,Thank you for the great rating of your recent stay. We wish you happy holidays and all the best in the New Year. It will be our pleasure to welcome you back in the near future.Warm regards,Princess Heights

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the rooms was very spacious and classy and the staff was very friendly
Stayed 2 nights in Dec 2023
Response from Saskia on 18 Dec 2023
Dear valued guestThank you for the positive review. We are happy to know that you had a pleasant stay.It will be our pleasure to accommodate you once again in the near futureRegardsFront desk agent Princess Heights

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Saskia on 18 Dec 2023
Dear Ms. Leah,Thank you for your rating. We are happy to hear that you enjoyed your time at Princess Heights and Sint Maarten.It will be our pleasure to welcome you again in the near future.Happy Holidays and best wishes for 2024.Warm regardsFront desk agent - SdlFPrincess Heights

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location, Location, Location… Princess Heights didn’t have any of these. Due to the hilly location, it was a literal hike (or an expensive taxi ride) to get anywhere. Lack of elevator to parts of the hotel was also inconvenient We ordered the continental breakfast to be delivered by a certain time (8:30am?) and it did not arrive before we had to leave on a scheduled tour. We had two occasions where we asked the office to call for a taxi, and were told 10-15 minutes… Both times it took over an hour to arrive. We were told to ‘relax’ it would come ‘eventually’. Not much good to say, except that it was an exceptionally clean hotel.
Stayed 1 night in Nov 2023
Response from Saskia on 18 Dec 2023
Dear Mr. JamesOn behalf of Princess Heights we thank you for staying with us during your stay in Sint Maarten.We appreciate and value the comments from guests. As we strive to offer the best service possible, we took the necessary precautions to ensure that such incident does not happen again.We value our guests and wish to retain you as a guest for the years to come. Warm regards & Happy Holidays Front desk agent - SdlFPrincess Heights

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views, quiet location, good size room, very clean. Need to rent a car for this location. Walk to beach. Would highly recommend this hotel.
Stayed 3 nights in Nov 2023
Response from Saskia on 29 Nov 2023
Good day Mr. Thomas,Thank you for the nice review. We are looking forward to seeing you again soon.Safe travels and happy holidays to you and your familyRegardsFront desk agent - SdlFPrincess Heights

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose Princess Heights!
This is an amazingly beautiful hotel with the best customer service! The staff was so helpful. They even provided a couple of complimentary cold beers and soda in your room refrigerator!
Stayed 2 nights in Nov 2023
Response from Simren on 12 Nov 2023
Dear Valued Guest.Thank you for amazing feedback. We thrive on our hospitality, and We are glad to know you enjoyed your stay with us. We look forward to welcoming you back in the near future :)Warm regardsFront desk agent - SKPrincess Heights Hotel

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome surprise close to Dawn Beach. Staff was more than accomodating. Welcome surprise of cold beer, water, and soft drinks in the fridge. Pool area was clean and furniture was comfortable.
Stayed 1 night in Nov 2023
Response from Simren on 5 Nov 2023
Dear Mr. Jeffrey,Thank you for your positive feedback. We are glad to know that you enjoyed your stay here and we look forward to welcoming you in the near future :)Warm regardsFront desk agent -SKPrincess Heights Hotel