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Reviews of Hilton St. Louis Airport

3.5 out of 5
Hilton St. Louis Airport
10330 Natural Bridge Rd, St. Louis, MO

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 102 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ellis

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom wall had sever water damage which most likely had mold.
Stayed 1 night in Apr 2024

10/10 Excellent

Reme, Boise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient.
Stayed 1 night in Apr 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities
The hotel was a bit worn / older in appearance, but it looks like they've got some construction happening that might also include some updates. Staff at front desk and in bar were both very friendly and helpful. Convenient airport shuttle!
Stayed 1 night in Apr 2024

10/10 Excellent

Iraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Fatemeh

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Amenities
Room too noisy
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Stayed 2 nights in Mar 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

stephanie, Hallsville

Travelled with family
Liked: Staff & service
The staff was excellent! Great pool area. The hotel itself is very outdated which can be charming. However, we had mold in our bathroom. You could see it lining the ceiling in the shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a walkable area.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Stayed 1 night in Mar 2024

6/10 Okay

Kenneth, West Chicago

Travelled with family
Liked: Cleanliness, property conditions & facilities
Direct TV. 97 channels and no program guide so be prepared. Smart TV functions disabled. Cant stream, even with HDMI cable. Probably some agreement with DTV to remain relevant in the streaming age. Buffet was overpriced for quality and selection.
Stayed 2 nights in Mar 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024

8/10 Good

Ammar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, nice quiet hotel. I was there for 1 night. King rook was really good.
Stayed 1 night in Mar 2024

6/10 Okay

Ashley, Jensen Beach

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some renovations
Stayed 1 night in Mar 2024

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and right off of the interstate.
Stayed 1 night in Mar 2024

10/10 Excellent

Antwan

Travelled with partner
Everything was perfect
Stayed 3 nights in Feb 2024

6/10 Okay

Courtney

Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Stayed 1 night in Feb 2024

10/10 Excellent

juvencio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

christopher, Lake Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone has been every nice
Stayed 1 night in Feb 2024

6/10 Okay

Tanner

Stayed 1 night in Jan 2024

8/10 Good

Michele

Stayed 1 night in Jan 2024

10/10 Excellent

DANIEL, La Habra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gerald

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the shuttle runs 24/7
Stayed 1 night in Dec 2023

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place smelled bad, bathroom fixtures were loose, very few amenities, no refrigerator and the whole place is dated and dreary.
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tonika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
Great comfortable stay! Fantastic breakfast, very nice staff. Would stay again! Ty
Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel and dime you
Be prepared to pay for every little thing. 15.00 for parking, 3.00 for bottled water
Stayed 1 night in Dec 2023

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023

6/10 Okay

Soila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Letrece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except I hate paying for parking when I have paid for the hotel. Parking should be free overnight for guest
Stayed 1 night in Dec 2023

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose, carrollton

Stayed 1 night in Dec 2023

10/10 Excellent

Bethzaida, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no free complimentary breakfast. I assumed it was free. I did not received Hilton Honor points, due to Expedia reservation planning
Stayed 2 nights in Nov 2023

2/10 Terrible

Martha

Business traveller
Disliked: Amenities
The person who helped me that night at the counter had a very bad attitude and did not have the patience to explain. The room, the closet was very dirty, the closet board was falling down. The dirty toilet, the bathtub dripping water, didn't let me sleep because of the noise. They left a used soap. hairs on the pillow. And the room smelled very bad. I don't understand why they allow rooms to be rented under those conditions. That hotel needs remodeling, everything in the room is old and full of dust.
Stayed 1 night in Nov 2023

8/10 Good

Alaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar and food, great shuttle service to and from the airport. The construction around the property was a little discouraging during the early morning hours but a good stay!
Stayed 1 night in Nov 2023

4/10 Poor

Judith

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023

2/10 Terrible

Joey

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt unsafe, ran down facilities.
Stayed 1 night in Nov 2023

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So extremely disappointed in this Hilton property. Dirty dose not being to describe it, more like filthy! Mold in the shower ( so nasty we decided to not shower after a full day of flying because we were so grossed out ) mold in the sink, floors were just as dirty and stained. A solid layer of dust on all the furniture and The bedding was disgusting as well. No fitted sheet, flat sheet on bottom and two more to sandwich the duvet cover that was so dirty it was near gray not white. Tried to call the desk from room phone and my cell to get no answer. At 2am arrival we were too worn out to go back down and find someone. Spoke to the desk in the morning about it and got little response to information about the cleanliness of room, offers to show pictures and she declined. At over $200 a night I don’t think it is unreasonable to expect at minimum a clean room. We could have stayed at a cheep motel and gotten the same cleanliness from it. Do better Hilton St. L, do better!
Stayed 1 night in Nov 2023