Room, 2 Queen Beds, Smoking | City view
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Reviews of Americas Best Value Inn St. Louis Downtown

2 out of 5
Americas Best Value Inn St. Louis Downtown
1100 Lumiere Place Boulevard, St. Louis, MO

Reviews

5.8
Rating 10 - Excellent. 78 out of 714 reviews" "
Rating 8 - Good. 170 out of 714 reviews" "
Rating 6 - Okay. 177 out of 714 reviews" "
Rating 4 - Poor. 139 out of 714 reviews" "
Rating 2 - Terrible. 150 out of 714 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Heidi

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for staying with us

10/10 Excellent

Joyce

Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
thank you for staying with us thanks

2/10 Terrible

Sean

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I Fled With It Paid THROUGH TRIP
I had three more nights booked and left I felt my life was in danger perhaps the bullet hole on the door and the broken security latch had something to do with that.
Stayed 4 nights in Jan 2024
Response from Hotel Management on 18 Jan 2024
thank you for staying with us

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on 16 Jan 2024
thank you for staying with us

4/10 Poor

Quinn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Hotel Management on 11 Jan 2024
thank you for staying with us

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was not clean, stains all over the walls and bed sheets, staff did not know English
Stayed 4 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
thank you for staying with us

2/10 Terrible

Jaedon

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this place for anyone. It’s directly next to a busy highway so if you’re planning on sleeping at all, good luck. Refused to give a refund when we realized we didn’t want to stay there. The rooms were terrible, tv was broken, bathtub was god awful, the fan in the bathroom sounded like a broken car running.
Stayed 4 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
thank for staying with us

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump but a bed to sleep on
They redid the rooms but stopped at bathroom, moldy wall, vanity light didnt work, our door didnt close well and was so loud to open. Also the room cleaners didnt speak english so they had to use app to tell them not to go in our room. And paid a deposit to secure room and then when got there they wanted another $50 cash deposit, and had to ask for it back at check out cause they acted like didnt give one. Was convenient for the location but prob wouldnt stay here again
Stayed 4 nights in Dec 2023
Response from Hotel Management on 18 Dec 2023
thank you for staying with us

8/10 Good

Willis

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Hotel Management on 18 Dec 2023
thank you for staying with us

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Management on 25 Oct 2023
thank you for staying with us

2/10 Terrible

Ronald

Travelled with family
The hot water in tub would not turn on. Tub was filthy. The hotel is right by the on-ramp to interstate and was very noisy all night. There was no restroom to use until we got checked into our room. The manager was not polite about it either. After traveling across the country, this was the worst hotel we stayed in. It was the only hotel that had no breakfast available. They had us pay a $40 cash deposit and would not give us a receipt for this. They were very unprofessional and I would never stay there again. They turned the elevator off that evening and could not get it turned back on the next morning so we had to carry our luggage down 3 flights of stairs. I’ve got health problems and this was not an easy task.
Stayed 1 night in Oct 2023
Response from Hotel Management on 25 Oct 2023
thank you for staying with us

2/10 Terrible

Jay Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Management on 1 Oct 2023
Thank you for staying with us.

2/10 Terrible

Pearl, Jackson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Like a rent y the hour place. Filthy.
Stayed 1 night in Sep 2023
Response from ad on 19 Sept 2023
thank you for staying with us

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I could not stay at this hotel. It was the worst place I’ve ever seen. And I couldn’t get my money back This “hotel” should not even be on Expedias website. The room was disgusting. There was a punch hole on the bathroom door. It smelled of dog and smoke. It was dirty and unsafe.
Stayed 1 night in Sep 2023
Response from ad on 11 Sept 2023
thank for give feed back

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from ad on 24 Aug 2023
thank you for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Steps to the Dome
Clean. Comfy. Close to the Dome.
Stayed 1 night in Aug 2023
Response from ad on 23 Aug 2023
thank you fore staying with us

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from ad on 18 Aug 2023
thank you for staying with us

2/10 Terrible

Charles

Stayed 1 night in Jul 2023
Response from ad on 18 Aug 2023
thank you for staying with us

6/10 Okay

Monika

Stayed 3 nights in Jun 2023
Response from Hotel Management on 25 Jul 2023
Thanks for your feedback

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sketchy at best. Really loud road noise. No shower curtain. Limited linens. Would never go back.
Stayed 1 night in Jul 2023
Response from ad on 4 Jul 2023
thank you for staying with us

8/10 Good

Sally Ann

Liked: Cleanliness, staff & service, room comfort
Truly the best value
I enjoyed my 1-night stay and the room truly was the best value I could find in the perfect location for my trip. The staff was helpful and held on to my bags for me on my last day. I had to leave a $20 deposit for nonsmoking room, and they gave it back to me when I checked out. The hotel is older, has some issues, but is being refreshed. The new owners put in laminate floors, painted, new bedding, and are fixing up things. Some things still need attention, like cigarette burns on the toilet seat. My room looked like the picture. Although the hotel is right across the street from the 5-star Fairmont for +$400/night, they are both next to the busy freeway overpass, and the area in general is kind of sketchy. I would not walk farther north of these hotels. The arch is about a mile south through the touristy area.
Stayed 1 night in Apr 2023
Response from Hotel Management on 1 Jul 2023
Thank you for staying with us we glad to hear you enjoyed your night stay.

2/10 Terrible

Travis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ad on 26 Jun 2023
Thank you for staying with us

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ad on 26 Jun 2023
THANK YOU FOR STAYING WITH US

6/10 Okay

Corey

Liked: Staff & service
Stayed 2 nights in Jun 2023
Response from ad on 24 Jun 2023
thank you for staying to us

2/10 Terrible

Meridith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from ad on 14 Jun 2023
thankyou for staying to us

2/10 Terrible

Jason

Stayed 1 night in May 2023
Response from ad on 24 Jun 2023
thank you for staying to us

8/10 Good

Thu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
Clean and friendly staff
Stayed 1 night in May 2023
Response from ad on 28 May 2023
thank you for staying us

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE. We arrived thinking we could survive a cheap stay but left after 10 minutes. Barbed wire, sketchy characters everywhere, almost under an overpass, room wreaked of smoke with cigarette burns in the bedding (in our non smoking room), and there were stains everywhere… pay the extra hundred bucks elsewhere
Stayed 2 nights in May 2023
Response from ad on 26 May 2023
thank you for staying us

4/10 Poor

Brad

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from ad on 26 May 2023
thank you for staying us

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay!
The look of the building was so uninviting that our guests would rather drive the 3 hours home than to stay. The pictures online made us feel like the hotel was more comforting.
Stayed 1 night in May 2023
Response from ad on 26 May 2023
thnank you for staying

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
OK for the value
The bed was super comfortable and a relief after a long day. The main living space nice, but the bathroom really needed upgrading & deep cleaning. The toilet leaked & the shower clogged. Lucky the bathroom door shut to kept the noise out. Sadly not the noise from the other guest outside. The staff was super nice & helped with my luggage to my 3rd floor room because the elevator was not working!
Stayed 2 nights in Apr 2023
Response from ad on 18 Apr 2023
thank you for staying use

4/10 Poor

Todd

Business traveller
Disliked: Room comfort
Review of Americas Best Value Inn, St. Louis Downt
Cleanliness was average, however, getting a good night's sleep was very difficult - it seemed that there was a lot of conflict between other guests throughout the 2 nights I was there. These fights were very audible and annoying, and woke me up several times. Finally, I had to change my travel plans and check out one day early. I asked the desk clerk if he could refund me for that unused last night. He then asked me for a tip, which I promptly gave him. He printed out a refund confirmation, however, no such refund has been applied to my credit card (as of today's date - 5 days later).
Stayed 3 nights in Mar 2023
Response from ad on 6 Apr 2023
THANKS FOR STAYING US

2/10 Terrible

Shweta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. Sheets had holes, room was full of dust, bathroom fan not working. Overall it was unsafe, full of Marijuana smoke, and dirty.
Stayed 3 nights in Mar 2023
Response from Hotel Management on 18 Dec 2023
thank you for staying with us

8/10 Good

Rene

Travelled with group
Liked: Staff & service
Disliked: Amenities
Staff was very friendly. It is well located but it’s a very old facility. Room was clean and functional. No WiFi available. You get what you pay: minimum value product. This is a place to sleep and move on.
Stayed 1 night in Apr 2023
Response from ad on 3 Apr 2023
thanks for staying us

2/10 Terrible

Nate

Stayed 1 night in Apr 2023
Response from ad on 3 Apr 2023
thanks for staying

10/10 Excellent

chunichi

Liked: Cleanliness, staff & service
Great place overall
Stayed 1 night in Mar 2023
Response from desai on 29 Mar 2023
thankyou for staying us

4/10 Poor

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from desai on 28 Mar 2023
sorry to hear that may i know the reason for your review ?

6/10 Okay

Tayjah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from ad on 26 Mar 2023
thanks staying for us

6/10 Okay

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from taru on 7 Jun 2022
Thank your for your feedback

10/10 Excellent

Steven

Stayed 2 nights in May 2022
Response from taru on 17 May 2022
Thank you for your feedback

10/10 Excellent

Harold

Stayed 2 nights in Nov 2021
Response from Hotel Management on 10 Apr 2023
thank you!!

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old and outdated
Location is good but facility is extremely old/outdated and needs some serious renovations. Checked in but did not end up staying and checked out a few hours later.
Stayed 1 night in Oct 2021
Response from Abvi on 1 Nov 2021
thank you for your feedback we working on improvements

2/10 Terrible

Brad

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross, never again Sketchy!
Stayed 4 nights in Oct 2021
Response from America's Best Value Inn on 24 Oct 2021
thank you for your feed back

6/10 Okay

stevenson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was supposed to be a non smoking room but I did read of small I was charged $10 for a five dollar toothbrush and the cashier Said well we have to chargeMy hotel room was not very clean or comfortable
Stayed 3 nights in Sep 2021
Response from America's Best Value Inn on 4 Oct 2021
Thank you for youre feedback

6/10 Okay

Alvin

Disliked: Property conditions & facilities
The room was ok. The bathroom light was dim. The chair and rug had spots. The parking lot is horrible. No lock gate to keep your vehicle safe. The parking lot ceiling is falling apart.
Stayed 4 nights in Sep 2021
Response from America's Best Value Inn on 28 Sept 2021
Thankyou for your feed back

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was right across the street from The Dome.
Stayed 1 night in Sep 2021
Response from America's Best Value Inn on 4 Oct 2021
thank you for your feedback

8/10 Good

Lisa

Travelled with family
Nice rooms ,carpet needs shampooed.
Stayed 1 night in Sep 2021
Response from America's Best Value Inn on 22 Sept 2021
thank you for your feed back

2/10 Terrible

Keri

Stayed 1 night in Aug 2021
Response from America's Best Value Inn on 22 Sept 2021
thank you for your feed back

4/10 Poor

Veronik

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On Expedia it says the check in is at 3, howevee it was 4 at the hotel. We had to wait in the lobby where I did not feel very safe. The rooms were okay but they is no coffee for the guests.
Stayed 1 night in Aug 2021
Response from America's Best Value Inn on 25 Aug 2021
Thank you for your feed back

4/10 Poor

Arcady

Disliked: Cleanliness, property conditions & facilities, room comfort
Quite run down...
Maybe it was good at some point in the very distant past... Hotel is in terrible condition, the pictures are staged, so don't even look at those. Coffee in the morning? Forget it! Cleanliness? Forget it! Holes in the carpet? Sure! The walls with peeling and damaged paint? Sure. While it seems that amenities are there and the room has microwave and refrigerator, I didn't even open them, just based on the other things... Granted that hotel location is in downtown St. Louis and in great proximity to highway entrance plays in its favor, I can't possibly recommend this to anyone. The only exception is if you are passing through and concerned about price, you can stay there...
Stayed 1 night in Aug 2021
Response from America's Best Value Inn on 23 Aug 2021
thank you for your feed back