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Quality Inn Massena

2.5 star property
Hotel in Massena with free breakfast and fitness centre

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Quality Inn Massena

Photo gallery for Quality Inn Massena

Lobby
Exterior
Pillow-top beds, desk, iron/ironing board, cots/infant beds
Free daily buffet breakfast
Lobby

Overview of Quality Inn Massena

Reviews
7.4

Good

Highlight
  • Free breakfast is scored top 10% in Massena by travellers.

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is £106
Price available on 17/4/2024

Explore the area

Map
10 W Orvis St, Massena, NY, 13662
  • Popular LocationMassena Museum1 min walk
  • Popular LocationHarte Haven Shopping Center17 min walk
  • Popular LocationBowlmor Lanes17 min walk
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow-top bed
Cots/infant beds
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow-top bed
Cots/infant beds
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow-top bed
Cots/infant beds
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow-top bed
Cots/infant beds
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

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The price is £80
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includes taxes & fees
30 Apr - 1 May
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About the area

Massena

Located in Massena, Quality Inn Massena is in the city centre. Massena Museum and Cornwall Community Museum are cultural highlights, and some of the area's activities can be experienced at Bowlmor Lanes and Timequest Mini Golf. Cornwall Civic Complex and Cornwall Aquatic Centre are also worth visiting.
Visit our Massena travel guideOpens in a new window

What's nearby

  • Massena Museum - 1 min walk
  • Harte Haven Shopping Center - 17 min walk
  • Bowlmor Lanes - 17 min walk
  • St. Lawrence Center - 5 min drive
  • Eisenhower Locks - 8 min drive

Getting around

  • Cornwall Station - 24 min drive
  • Massena, NY (MSS-Massena Intl.) - 7 min drive

Restaurants

  • McDonald's - 13 min walk
  • Pizza Hut - 3 min drive
  • Taco Bell - 5 min drive
  • Tim Hortons - 8 min walk
  • McDonald's - 5 min drive

About this property

Quality Inn Massena

Hotel in the city centre
A free breakfast buffet, dry cleaning/laundry services and a bar are just a few of the amenities provided at Quality Inn Massena. Be sure to enjoy a meal at Dars Place, the on-site family restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, free newspapers and a vending machine
  • Coffee/tea in reception, a lift and meeting rooms
  • Guest reviews say good things about the breakfast, overall condition and location
Room features
All 117 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free weekday newspapers. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses and cots/infant beds
  • Shower/bath combinations and hairdryers
  • HDTVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dars Place

Things to do

  • Gym

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Massena Quality Inn
Quality Inn Massena
Quality Massena
Quality Hotel Massena
Quality Inn Massena Hotel
Quality Inn Massena Massena
Quality Inn Massena Hotel Massena

Frequently asked questions

Is Quality Inn Massena pet-friendly?

Yes, Quality Inn Massena allows dogs (limit 1 total). There's a deposit of USD 50 per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Massena?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Quality Inn Massena on 17 Apr 2024 start from £106.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Massena?

Self-parking is free at this property.

What time is check-in at Quality Inn Massena?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Massena?

Checkout is at noon.

Where is Quality Inn Massena located?

Located in the heart of Massena, this hotel is within 1 mile (2 km) of Massena Museum, Harte Haven Shopping Center and Bowlmor Lanes. Raquette River and Grasse River are also within 1 mile (2 km).

Quality Inn Massena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 286 reviews" "
Rating 8 - Good. 113 out of 286 reviews" "
Rating 6 - Okay. 51 out of 286 reviews" "
Rating 4 - Poor. 31 out of 286 reviews" "
Rating 2 - Terrible. 19 out of 286 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure what everyone's complaining about. It does need updating, but it was very clean and comfortable with a nice staff. Perfect for what I needed. Area was quiet, seemed safe and the police station was right next to the parking lot. Win/win
Stayed 1 night in Apr 2024

8/10 Good

Janice, Skaneateles

Travelled with partner
Liked: Cleanliness, staff & service
Don't be put off by the two star rating, this hotel is clean and the staff was very helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Tim who prepares the breakfast and dining area is one of the sweetest souls, certainly the highlight. Food was fresh and prepared with care. Thank you Tim
Stayed 1 night in Feb 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
The people above our room sounded like a heard of elephants running around all night.
Stayed 4 nights in Nov 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
As I expected
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
Stayed 1 night in Sep 2023

8/10 Good

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The hotel was nice and clean , breakfast delicious and the receptionist a very knowledgeable person giving us a lot of information.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book a room here
Ended up not checking in or staying in this hotel based on the very poor appearance of the exterior. All the rooms on first floor facing the street had no drapes, mattresses standing in the window and one window was completely boarded up. The upper floors were no better. This property needs a complete overhaul.
Stayed 1 night in Sep 2023

8/10 Good

Rachel

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Great experience! Staff is great. Just outdated
Stayed 2 nights in Aug 2023